Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Out of the 4 items I purchased, recieved 3. The Rock Wave Shirt for my husband as yet to show up eventhough it is showing shipped with the other items.
Beautiful fashions and great prices on them! They even went the extra mile and was able to change the mailing address for me. The items made it to me in a very reasonable time frame. The size fir as it should and I am very pleased! Will probably be ordering more later.
Very pleased keeping me updated on my orders. When they where shipend wend they should arrive.
Love all the styles and prices - BUT no exchanges! Just make sure of your sizes when ordering; otherwise there are no exchanges for sizes. You have to pay the shipping to return the item plus reorder the other size & pay shipping for that again!
Very fast, and clear. Very smooth process and fast, Ike the clothing
I had to wait a long time for delivery and the product didn't look like the product I ordered.
Good experience for first time order. Dress was too small and I didn't return it due to shipping cost
I like the styles, colors, and sale prices, but a little difficult to figure it all out. I received a wrong size top, I will give to someone and I've ordered another. I hope I get all the right sizes this time.
Website is fairly easy to use and contains all information necessary to make a decision about purchases.
Lovely clothes advertised, material not great quality, conversion rate not advertised until credit card details are applied, need in Australian $ on website to avoid confusion.
Good site with nice clothes and good size charts
The shirts I bought I was happy with but the pants that took forever were not the same color as on line. I had to lave on vacation so hope I can return them
Hard to get back to recently viewed
Packages came fairly promptly and well packaged
Found items i liked that i had not seen elsewhere. The prices were reasonable
Manipulating the online process was easy.
The wait time for delivery was too long.
Directions for returning merchandise was not easily understood on my part. Material feels good. The blouse did not look or fit like it appeared on display. I'm short and I had to pay to have it altered in order to at least give me the look I saw on display but it really didn't work. I'm going to try to wear it for the fourth but after that, I'll take it to the Goodwill. This is the reason I'm so afraid of online ordering. I ordered my size, XL. Need to learn more about the online ordering as it relates to sizing.
Even your sizer charts do not reflect the true fit of the garments. You could require your vendors to fit standard sizes.
I really like your size charts with actual product measurements. Sizes do tend to vary by company.
Everything looks very nice and the prices are good. This is my first order so I am not sure of the quality of the products
I had never used this site before... sometimes the clothes will run too small, but everything I ordered has been a perfect fit... Am still waiting on one item but otherwise been a very good experience...
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!