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JustFashionNow

2.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
This company does not typically respond to reviews

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122,391 reviews

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Washington
3 reviews
0 helpful votes
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Wonderful Clothing!
June 20, 2022
Updated review

Easy to use website. Merchandise is good quality. Have been delighted with everything I've ordered.

Date of experience: June 20, 2022

Their system is user friendly
May 20, 2022
Previous review

Their system is user friendly. Lovely quality products.

Date of experience: May 20, 2022

Purchasing was a breeze
January 12, 2022
Previous review

Purchasing was a breeze. Very easy to use this site.

Date of experience: January 12, 2022
Georgia
1 review
0 helpful votes
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Blouses
June 20, 2022
Updated review

Found it hard to keep up with items in cart; kept adding to try to get free shipping

Date of experience: June 20, 2022

Hard to manage cart items
June 20, 2022
Previous review

Hard to manage cart items

Date of experience: May 21, 2022
California
1 review
0 helpful votes
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I haven't received the product yet, so I don't know how to judge the shipping and delivery

Date of experience: June 20, 2022
Colorado
1 review
0 helpful votes
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Poor quality
July 20, 2022
Updated review

Poor quality... I wish to return them. Please advise how to do this. This is the 3rd message I have sent.

Date of experience: June 20, 2022

Very easy to order
May 1, 2022
Previous review

Very easy to order. I'll be back soon.

Date of experience: April 30, 2022
Pennsylvania
2 reviews
0 helpful votes
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JustMyFashion Purchase
July 20, 2022
Updated review

My first time ordering just a little eerie. Hoping sizing is good so I won't have any returns but that was hopeful thinking, I am in process of resolving size return resolutions as the one order was split into three shipments.

Date of experience: June 20, 2022

My first time ordering just a little eerie
May 21, 2022
Previous review

My first time ordering just a little eerie. Hoping siding is good so I won't have any returns

Date of experience: May 21, 2022
Canada
1 review
0 helpful votes
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The shipping times were terrible took way over a month to get my parcel.
Two of the items are not suitable and the colors are not even close to the colors I ordered.
So out of the five items I orders the 2 tshirts are ok and I will keep them. The rest I will sent back.
I was so hoping this site would be great but another disappointing order.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 20, 2022
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.

We are deeply sorry that you are not satisfied with our product and service. We`ll forward your sincere feedback to relevant departments.

If you have questions about your order, please contact us by email at [email protected] or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


It's alway quick now to see how the clothes look
June 19, 2022
Previous review

It's alway quick now to see how the clothes look

Date of experience: May 20, 2022
Florida
1 review
0 helpful votes
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Returns
June 20, 2022

I ordered before and am happy with the dresses. I did ordered bigger so that they would fit and I am happy with them so I am ordering again.

Date of experience: June 20, 2022
Montana
1 review
0 helpful votes
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Return policy is deceptive. Says free shipping but you have to PAY to ship to China. I thought I was ordering from Tiawan but come to find out it is a Chinese company. 1/2 of items did not fit. Thought ordering process was ok as long as not ordering clearance items - was $99 for shipping so removed all the clearance items. A reminder to NEVER order from a company outside the U.S.A.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 20, 2022
Miss W. JustFashionNow Rep
over a year old

We are deeply sorry that you are not satisfied with our product and service. According to the return policy, the customer is responsible for the return fee.
You can check the return policy at https://www.justfashionnow.com/information/Returns

We now offer free shipping to ship to you when the order amount after the discount is over $109.(Final sale items and pre-sale items are excluded).
We are sorry if there have any confusion.

If you have questions about your order, please contact us by email at [email protected] or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!


Fine as long as not ordering clearance items
June 17, 2022
Previous review

Fine as long as not ordering clearance items - was $99 for shipping so removed all the clearance items.

Date of experience: May 17, 2022
California
2 reviews
0 helpful votes
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The website was very user friendly and easy to move around in.

Date of experience: June 20, 2022
North Carolina
1 review
0 helpful votes
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Floral Vacation Casual Midi Dress
June 20, 2022

I'm thrilled! I'm very small (4' 10'. 85 lbs) so even XS rarely fits. But though this dress was too wide and too long, the fabric draped so nicely I can wear it as a full length dress, and it's perfect for a wedding. It looks lovely, and the quality is better than expected.

Date of experience: June 20, 2022
Canada
1 review
0 helpful votes
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Excellent products at excellent prices and quality is impeccable

Date of experience: June 20, 2022
Pennsylvania
1 review
0 helpful votes
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Fine for now. Will be able to say more when Products are received. Delivery was a little long.

Date of experience: June 20, 2022
North Carolina
1 review
0 helpful votes
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Very disappointed in JustFashionNow
July 20, 2022
Updated review

VERY disappointed that I could not apply a $30 Dressbarn gift card to my purchase. I save gift cards for time that I need to use them for purchase. Did not KNOW that Dressbarn had changed hands and gift card was no longer valid. Did purchase an item, took over three weeks to arrive. When arrived, did not fit, cheap material, and was dirty. Definitely not the quality clothing that DressBarn carried. Having difficulty getting reyin information. Will never purchase anything else from JustFashionNow.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 20, 2022
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

Sorry that we do not accept gift card for payment. You can check the payment method on https://www.justfashionnow.com/information/Payment-Methods

We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.

Regarding the delivery time, you can learn more about our shipping policy here https://www.justfashionnow.com/information/Delivery

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected]
Or by chat online.

Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!


VERY disappointed that I could not apply a $30 Dressbarn...
June 8, 2022
Previous review

VERY disappointed that I could not apply a $30 Dressbarn gift card to my purchase. I save gift cards for time that I need to use them for purchase. Did not KNOW that Dressbarn had changed hands and gift card was no longer valid.

Date of experience: May 8, 2022
Nevada
1 review
0 helpful votes
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Deceptive ad.
June 20, 2022
Updated review

The tunic is cut straight, not in at the middle the way the ad shows it. It is a deceptive ad. I already paid a lot for shipping so I will not be returning it. It also came very wrinkled and they would not wash out.

Date of experience: June 19, 2022

Don't like the high shipping fee and the long shipping...
June 20, 2022
Previous review

Don't like the high shipping fee and the long shipping time. Otherwise, goof.

Date of experience: May 20, 2022
Texas
1 review
0 helpful votes
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Nice patterns. Things mostly fit but quite cheap fabric and quality. Ordered 4 items, 2 were unacceptable Dress was not as I remembered ordering and one top didn't look like it could go theu a wash cycle.

Date of experience: June 19, 2022

Beautiful patterns
May 21, 2022
Previous review

Beautiful patterns. Hope things fit

Date of experience: May 20, 2022
New Jersey
2 reviews
0 helpful votes
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Everything went well the items were just like the photo.

Date of experience: June 19, 2022
Texas
1 review
0 helpful votes
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Great customer service!
June 20, 2022

Great service, but dress doesn't fit as well as I'd hoped.

Date of experience: June 19, 2022
Washington
1 review
0 helpful votes
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Poor quality
June 19, 2022

The dresses look beautiful and stylish in your advertisements. They're poor quality, however, I shouldn't have expected that much for the price. What upset me the most: one dress had a floral pattern on the lower part of the dress. However, it was only the front of the dress. The back was just one solid color. That makes the dress just look really cheap. If you showed the back of the dresses on your site, as well as the front, I would never have ordered the dress.

Date of experience: June 19, 2022
New York
2 reviews
0 helpful votes
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Very trendy.
June 19, 2022

It was easy and the merchandise looks good. Waiting for delivery for give my opinion about quality.

Date of experience: June 19, 2022
West Virginia
1 review
0 helpful votes
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Did not like the product!
June 19, 2022

Did not like the clothes! I have requested the necessary information to return all but three T-shirts. Where are these forms?

Date of experience: June 19, 2022

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
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