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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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Easy to use website. Merchandise is good quality. Have been delighted with everything I've ordered.
Their system is user friendly. Lovely quality products.
Purchasing was a breeze. Very easy to use this site.
Found it hard to keep up with items in cart; kept adding to try to get free shipping
I haven't received the product yet, so I don't know how to judge the shipping and delivery
Poor quality... I wish to return them. Please advise how to do this. This is the 3rd message I have sent.
My first time ordering just a little eerie. Hoping sizing is good so I won't have any returns but that was hopeful thinking, I am in process of resolving size return resolutions as the one order was split into three shipments.
My first time ordering just a little eerie. Hoping siding is good so I won't have any returns
The shipping times were terrible took way over a month to get my parcel.
Two of the items are not suitable and the colors are not even close to the colors I ordered.
So out of the five items I orders the 2 tshirts are ok and I will keep them. The rest I will sent back.
I was so hoping this site would be great but another disappointing order.
It's alway quick now to see how the clothes look
Return policy is deceptive. Says free shipping but you have to PAY to ship to China. I thought I was ordering from Tiawan but come to find out it is a Chinese company. 1/2 of items did not fit. Thought ordering process was ok as long as not ordering clearance items - was $99 for shipping so removed all the clearance items. A reminder to NEVER order from a company outside the U.S.A.
We are deeply sorry that you are not satisfied with our product and service. According to the return policy, the customer is responsible for the return fee.
You can check the return policy at https://www.justfashionnow.com/information/Returns
We now offer free shipping to ship to you when the order amount after the discount is over $109.(Final sale items and pre-sale items are excluded).
We are sorry if there have any confusion.
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Fine as long as not ordering clearance items - was $99 for shipping so removed all the clearance items.
I'm thrilled! I'm very small (4' 10'. 85 lbs) so even XS rarely fits. But though this dress was too wide and too long, the fabric draped so nicely I can wear it as a full length dress, and it's perfect for a wedding. It looks lovely, and the quality is better than expected.
Fine for now. Will be able to say more when Products are received. Delivery was a little long.
VERY disappointed that I could not apply a $30 Dressbarn gift card to my purchase. I save gift cards for time that I need to use them for purchase. Did not KNOW that Dressbarn had changed hands and gift card was no longer valid. Did purchase an item, took over three weeks to arrive. When arrived, did not fit, cheap material, and was dirty. Definitely not the quality clothing that DressBarn carried. Having difficulty getting reyin information. Will never purchase anything else from JustFashionNow.
Thank you for your feedback. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
Sorry that we do not accept gift card for payment. You can check the payment method on https://www.justfashionnow.com/information/Payment-Methods
We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.
Regarding the delivery time, you can learn more about our shipping policy here https://www.justfashionnow.com/information/Delivery
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected]
Or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
VERY disappointed that I could not apply a $30 Dressbarn gift card to my purchase. I save gift cards for time that I need to use them for purchase. Did not KNOW that Dressbarn had changed hands and gift card was no longer valid.
The tunic is cut straight, not in at the middle the way the ad shows it. It is a deceptive ad. I already paid a lot for shipping so I will not be returning it. It also came very wrinkled and they would not wash out.
Don't like the high shipping fee and the long shipping time. Otherwise, goof.
Nice patterns. Things mostly fit but quite cheap fabric and quality. Ordered 4 items, 2 were unacceptable Dress was not as I remembered ordering and one top didn't look like it could go theu a wash cycle.
Everything went well the items were just like the photo.
Great service, but dress doesn't fit as well as I'd hoped.
The dresses look beautiful and stylish in your advertisements. They're poor quality, however, I shouldn't have expected that much for the price. What upset me the most: one dress had a floral pattern on the lower part of the dress. However, it was only the front of the dress. The back was just one solid color. That makes the dress just look really cheap. If you showed the back of the dresses on your site, as well as the front, I would never have ordered the dress.
It was easy and the merchandise looks good. Waiting for delivery for give my opinion about quality.
Did not like the clothes! I have requested the necessary information to return all but three T-shirts. Where are these forms?
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


Thank you for your feedback. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.
We are deeply sorry that you are not satisfied with our product and service. We`ll forward your sincere feedback to relevant departments.
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!