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JustFashionNow

2.9

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
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122,391 reviews

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New York
1 review
0 helpful votes
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Sizes vsry geeatly
July 21, 2022
Updated review

I loved the shopping. However, of the 7 tops I ordered, 2 were too big, 3 were too small. Of The remaining, 1 was poorly constructed and too large. I am only happy with one of the tops.
I gave them to my daughter and my daughterinlaw.

Date of experience: June 21, 2022

Enjoyed finding tops I liked
May 1, 2022
Previous review

Enjoyed finding tops I liked

Date of experience: May 1, 2022
Indiana
1 review
0 helpful votes
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Sizimg confusing
June 21, 2022

Not sure how to determine size. Trying both XL and XXl. Normally wear a L. I find your size charts somewhat confusing.

Date of experience: June 21, 2022
Virginia
1 review
0 helpful votes
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The clothes were OK. Returns are impossible
July 21, 2022
Updated review

The clothes were OK, but i wanted to return some of them. You didn't have a number to call, It costs a fortune to return them, so I am stuck with them.

Date of experience: June 21, 2022

Was easy to order
May 19, 2022
Previous review

Was easy to order. Products look good

Date of experience: May 19, 2022
Colorado
2 reviews
0 helpful votes
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Quality for the price on the tops was exceptional.

Date of experience: June 21, 2022
California
1 review
0 helpful votes
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Your clothes are Beautiful I am looking forward to seeing the quality of the blouses I ordered. If they fit I will become a loyal customer
Thank You

Date of experience: June 21, 2022
Indiana
1 review
0 helpful votes
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Very satisfied
June 21, 2022

Very easy to order! It arrived on time too! Almost wish I had ordered one for someone else as well

Date of experience: June 21, 2022
Arizona
1 review
1 helpful vote
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This is the worst shopping experience I have ever had and I buy lots of everything. I can go 300 days without wearing the same thing twice. I usually buy much more expensive things but your website popped up and I looked. However, the clothes were cheaper than what I usually pay but I thought what the heck I'll give it a try. I conversed with you inept customer service reps from 8:08CT to 3:46 am CT. It was awful, and I told them that I would make a purchase but this was the first and last time I will ever buy again. You also owe me a refund and you better pay up. You have six days. I also found out that a LARGE number of complaints have been reported to the (BBB) Better Business Bureau, now I know why. My voice is only one, BUT I AM JUST GETTING STARTED! YOU SHOULD NOT BE IN BUSINESS! IF I COULD HAVE GIVEN YOU A NEGAGATIVE 200 I WOULD HAVE AND THE MERCHANDISE BETTER NOT BE TAMPERED WITH! THANK GOD WE HAVE LAWS IN THIS COUNTRY AND WE HAVE A GOVERNMENT FOR THE PEOPLE BY THE PEOPLE AND I AM THE PEOPLE!

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 21, 2022
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

If you have questions about your order, please contact us by email at [email protected] or by chat online.

Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Canada
2 reviews
0 helpful votes
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Long wait
June 21, 2022

I love the selection and the various colours. I have been very pleased with the products although this last order I will be returning 2 out of 3 dresses as they didn't fit me. Nothing wrong with the products at all It seems to take quite awhile to receive my orders which means if your waiting for something for a certain event you can't always count on it.

Date of experience: June 20, 2022
California
1 review
0 helpful votes
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AVOID THIS COMPANY
July 21, 2022

It takes forever to receive your order if you do receive it! They charge your account as soon as your order is placed, so if an item goes out of stock, a refund has to be issued, which takes 2 to 3 weeks, if it happens at all! The first company that I've ordered from that charges before the items are processed and shipped. BEWARE! Don't be fooled as I was from the reviews, read them carefully, and pay attention to the wording. The quality of the merchandise is poor and not sized right. I recommend you shop with who you know and preferably in the United States! I wish I didn't have to give them 1 star!

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 20, 2022
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback. We are deeply sorry that you are not satisfied with our product and service. We will forward it to our related department and keep improving our products and services.

Could you please provide your order number so that we can help you?

New York
1 review
0 helpful votes
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Quality Questionable
July 21, 2022
Updated review

Very disappointed in handbag-very flimsy and really dont want to spend money to return it

Date of experience: June 20, 2022

Its okay, not sure if shoe sizes accommodate wide feet
May 19, 2022
Previous review

Its okay, not sure if shoe sizes accommodate wide feet

Date of experience: May 19, 2022
Nevada
1 review
0 helpful votes
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Great Style!
June 21, 2022

I loved my purchase. It was just as pictured and I loved the color and style. Unfortunately, it was just too big. I am 5'2" and weigh 115 pounds and the small size dress was just built for someone taller. I am disappointed but I will order again.

Date of experience: June 20, 2022
Pennsylvania
1 review
0 helpful votes
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Some items are great, some are not.
June 20, 2022
Updated review

I was supposed to get an 18% off with the code "NEW18" but there was nowhere to put the code! Bummer! Two of the items looked different when I opened the package. They're still o. K. but I would have liked them to look like the picture. I didn't know the one blouse had elastic sleeve cuffs, and the ruffles on the other blouse sleeves aren't as full & nice as the picture.

Date of experience: June 20, 2022

I was supposed to get an 18% off with the code "NEW18"...
June 19, 2022
Previous review

I was supposed to get an 18% off with the code "NEW18" but there was nowhere to put the code! Bummer!

Date of experience: May 19, 2022
Mississippi
1 review
0 helpful votes
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Sizing
June 20, 2022
Updated review

Site is very easy to use and the styles are varied. But, the sizing is not standardized 2 out of 3 items were to small. Will give away, costs to much to return.

Date of experience: June 20, 2022

Nice products, good information and easy shopping
June 3, 2022
Previous review

Nice products, good information and easy shopping.

Date of experience: June 3, 2022
Kentucky
2 reviews
0 helpful votes
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BEWARE if you buy from this company. IF you get a "final sale" item, it cannot be returned. Any other items you want to be returned, they do tell you that YOU are responsible for return shipping, but what you are NOT TOLD is that you will have to pay for return shipping to CHINA! I returned 3 items and it cost me $42.00 to send them back to China! After spending over $100. I was offered a 15% "cash gift" to not go through the "HASSLE" of returning them. It IS A HASSLE alright, but only because this company makes it a hassle! When I rec'd the items, they were shipped from NEW JERSEY, not China! I will NEVER, EVER, EVER order anything from them again, AND I will NEVER recommend them to anyone else! I am reporting them to the New Jersey BBB.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 20, 2022
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

If you have questions about your order, please contact us by email at [email protected] or by chat online.

Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Let the buyer beware is good to follow. The fabric on these items is awful. It is HOT and clingy, some kind of polyester blend. The package came from "Jane" in New Jersey, but I tried to return 3 items & was told, GUESS WHAT! You have to pay to return them to China! So, my cost to return $52.00 worth of items was $42.00, and I can't even begin to tell U about the hassle of filling out the paperwork to get them sent back via the USPS. I could not return a 4th item as it was a "final sale," and you can't return anything that they mark "Final Sale". I will NEVER, EVER again order anything from this company! Correct spelling - returned items had to be sent to Guangzhou, Guangdong, China. They tell U it is "EASY" to get a refund, then offer you 15% cash back not to have to go through the "HASSLE" of getting a refund! So, which is it? It is DIFFICULT, NOT EASY! They just lied to you! When they ask U to tell about yourself, they actually ask for SKIN COLOR, I kid U not -! And the only choice they have to select is "PORCELAIN" - well, what in heck SKIN color is THAT?!

Date of experience: May 21, 2022
Tennessee
1 review
0 helpful votes
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Love Love Love
June 20, 2022

I love your merchandise! There are many designs and styles that I have not seen elsewhere.
I love the fabric of the tops. I ordered large and the fit was great!

Date of experience: June 20, 2022
Texas
1 review
0 helpful votes
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I ordered 7 items over a month ago. I have only received 2 items. Of the ones I received they didn't look anything like the picture, Very CHEAP, thin and Nothing like they advertise. They offer up to a 25% refund after you receive the item and if you dont want them, you have to mail them back and that is NOT CHEAP to send. HORRIBLE. Will NOT order again from them!

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 20, 2022
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

Could you provide your order number so that we can help?

If you have questions about your order, please contact us by email at [email protected] or by chat online.

Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Arizona
3 reviews
0 helpful votes
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Initial Experience
June 20, 2022

I am new to this company. I initially was looking for patriotic clothing. Found what I wanted plus a few more! Love the selection and prices!

Date of experience: June 20, 2022
Canada
1 review
0 helpful votes
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Very good!
June 20, 2022

My experience was very good. I especially liked how they kept me advised on the status of my order.

Date of experience: June 20, 2022
California
1 review
0 helpful votes
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Satisfied
June 20, 2022

I would prefer shipping be included with our orders

Date of experience: June 20, 2022
Canada
1 review
0 helpful votes
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Disappointed
July 20, 2022
Updated review

The clothing looked very nice on line. It was delivered in good time, but was very disappointing when it arrived. Cheap material and style and sizing was off. Now I'm having trouble returning the unwanted items.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 20, 2022
Miss W. JustFashionNow Rep
over a year old

Upon checking, we sent you an email on 7th, June but did not hear back from you. If you did not receive the email, please try to check your spam.

We are deeply sorry that you are not satisfied with our product and service. Your opinions are important to us and we really appreciate them. We will feedback to our related department and strive to improve the quality of our services and products.


Lovely choices
May 17, 2022
Previous review

Lovely choices

Date of experience: May 16, 2022

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
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