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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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I loved the shopping. However, of the 7 tops I ordered, 2 were too big, 3 were too small. Of The remaining, 1 was poorly constructed and too large. I am only happy with one of the tops.
I gave them to my daughter and my daughterinlaw.
Not sure how to determine size. Trying both XL and XXl. Normally wear a L. I find your size charts somewhat confusing.
The clothes were OK, but i wanted to return some of them. You didn't have a number to call, It costs a fortune to return them, so I am stuck with them.
Your clothes are Beautiful I am looking forward to seeing the quality of the blouses I ordered. If they fit I will become a loyal customer
Thank You
Very easy to order! It arrived on time too! Almost wish I had ordered one for someone else as well
This is the worst shopping experience I have ever had and I buy lots of everything. I can go 300 days without wearing the same thing twice. I usually buy much more expensive things but your website popped up and I looked. However, the clothes were cheaper than what I usually pay but I thought what the heck I'll give it a try. I conversed with you inept customer service reps from 8:08CT to 3:46 am CT. It was awful, and I told them that I would make a purchase but this was the first and last time I will ever buy again. You also owe me a refund and you better pay up. You have six days. I also found out that a LARGE number of complaints have been reported to the (BBB) Better Business Bureau, now I know why. My voice is only one, BUT I AM JUST GETTING STARTED! YOU SHOULD NOT BE IN BUSINESS! IF I COULD HAVE GIVEN YOU A NEGAGATIVE 200 I WOULD HAVE AND THE MERCHANDISE BETTER NOT BE TAMPERED WITH! THANK GOD WE HAVE LAWS IN THIS COUNTRY AND WE HAVE A GOVERNMENT FOR THE PEOPLE BY THE PEOPLE AND I AM THE PEOPLE!
I love the selection and the various colours. I have been very pleased with the products although this last order I will be returning 2 out of 3 dresses as they didn't fit me. Nothing wrong with the products at all It seems to take quite awhile to receive my orders which means if your waiting for something for a certain event you can't always count on it.
It takes forever to receive your order if you do receive it! They charge your account as soon as your order is placed, so if an item goes out of stock, a refund has to be issued, which takes 2 to 3 weeks, if it happens at all! The first company that I've ordered from that charges before the items are processed and shipped. BEWARE! Don't be fooled as I was from the reviews, read them carefully, and pay attention to the wording. The quality of the merchandise is poor and not sized right. I recommend you shop with who you know and preferably in the United States! I wish I didn't have to give them 1 star!
Thank you for your feedback. We are deeply sorry that you are not satisfied with our product and service. We will forward it to our related department and keep improving our products and services.
Could you please provide your order number so that we can help you?
Very disappointed in handbag-very flimsy and really dont want to spend money to return it
Its okay, not sure if shoe sizes accommodate wide feet
I loved my purchase. It was just as pictured and I loved the color and style. Unfortunately, it was just too big. I am 5'2" and weigh 115 pounds and the small size dress was just built for someone taller. I am disappointed but I will order again.
I was supposed to get an 18% off with the code "NEW18" but there was nowhere to put the code! Bummer! Two of the items looked different when I opened the package. They're still o. K. but I would have liked them to look like the picture. I didn't know the one blouse had elastic sleeve cuffs, and the ruffles on the other blouse sleeves aren't as full & nice as the picture.
I was supposed to get an 18% off with the code "NEW18" but there was nowhere to put the code! Bummer!
Site is very easy to use and the styles are varied. But, the sizing is not standardized 2 out of 3 items were to small. Will give away, costs to much to return.
Nice products, good information and easy shopping.
BEWARE if you buy from this company. IF you get a "final sale" item, it cannot be returned. Any other items you want to be returned, they do tell you that YOU are responsible for return shipping, but what you are NOT TOLD is that you will have to pay for return shipping to CHINA! I returned 3 items and it cost me $42.00 to send them back to China! After spending over $100. I was offered a 15% "cash gift" to not go through the "HASSLE" of returning them. It IS A HASSLE alright, but only because this company makes it a hassle! When I rec'd the items, they were shipped from NEW JERSEY, not China! I will NEVER, EVER, EVER order anything from them again, AND I will NEVER recommend them to anyone else! I am reporting them to the New Jersey BBB.
Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Let the buyer beware is good to follow. The fabric on these items is awful. It is HOT and clingy, some kind of polyester blend. The package came from "Jane" in New Jersey, but I tried to return 3 items & was told, GUESS WHAT! You have to pay to return them to China! So, my cost to return $52.00 worth of items was $42.00, and I can't even begin to tell U about the hassle of filling out the paperwork to get them sent back via the USPS. I could not return a 4th item as it was a "final sale," and you can't return anything that they mark "Final Sale". I will NEVER, EVER again order anything from this company! Correct spelling - returned items had to be sent to Guangzhou, Guangdong, China. They tell U it is "EASY" to get a refund, then offer you 15% cash back not to have to go through the "HASSLE" of getting a refund! So, which is it? It is DIFFICULT, NOT EASY! They just lied to you! When they ask U to tell about yourself, they actually ask for SKIN COLOR, I kid U not -! And the only choice they have to select is "PORCELAIN" - well, what in heck SKIN color is THAT?!
I love your merchandise! There are many designs and styles that I have not seen elsewhere.
I love the fabric of the tops. I ordered large and the fit was great!
I ordered 7 items over a month ago. I have only received 2 items. Of the ones I received they didn't look anything like the picture, Very CHEAP, thin and Nothing like they advertise. They offer up to a 25% refund after you receive the item and if you dont want them, you have to mail them back and that is NOT CHEAP to send. HORRIBLE. Will NOT order again from them!
Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
Could you provide your order number so that we can help?
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
I am new to this company. I initially was looking for patriotic clothing. Found what I wanted plus a few more! Love the selection and prices!
My experience was very good. I especially liked how they kept me advised on the status of my order.
The clothing looked very nice on line. It was delivered in good time, but was very disappointing when it arrived. Cheap material and style and sizing was off. Now I'm having trouble returning the unwanted items.
Upon checking, we sent you an email on 7th, June but did not hear back from you. If you did not receive the email, please try to check your spam.
We are deeply sorry that you are not satisfied with our product and service. Your opinions are important to us and we really appreciate them. We will feedback to our related department and strive to improve the quality of our services and products.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!