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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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Took to long to ship, I wanted to wear the white dress I ordered and it never arrived in time
Good! Cute stuff. Takes a while to get. Easy to put together
Clothes are great but conversion and Freight are a killer. I will be more aware next time
Pricing and clothing made with pride
Thank you:)
Will definitely shop again
Your website is great and the prices too. The fashions on the website look wonderful. However I was disappointed with the quality of the fabrics used to make the garments.
Your website is great and the prices too.
The fabric and quality were not so great. I ordered size small. Not one thing fits me. All too big. Not going to waste my money sending it all back. You get what you pay for.
I love the designs on your shirts but was disappointed that they are all polyester.
Scrolling through the shop was easy.
Purchasing the right size was ok using their size chart. But I found the fabric wasn't as nice as described. The tops were all kinda tight.
I still haven't received everything yet. I believe one thing which is a dress to come yet. If it hurry get here really make happy, this the second delivery to come it seem that you shipping everything at once come every 2/3 weeks. When I just look to see been ship thing waiting now says low stock; which it was pull for this I just got, which I don't understand before there plenty in stock. Things were big and they shop or put things all together and time they to your most thing are out stock. Inventory is not same when they say in real it might not be or it might not say anything so you assume it in stock but it might night. You look all week then at end it s out. It takes forever to get to you.
First, I'd like to thank you for my bags, shoes and purse. However, the tops that I ordered are faded and dull looking as if they had been washed several times before I received them, it was NOT what it appeared to be online. Disappointed and might not order clothing items again.
So far so good! Product arrived and satisfied with quality for price.
Love the style and look of items ordered and received. However, garments are poorly sewn/constructed with numerous loose threads, twisted elastic, and bulges on zipper lines.
Reviews were good on the two dresses I ordered and if quality and sizing is good, I would say they are a great bargain!
I was not happy with the way you made contact with me. First of all I had to no idea that JUSTFASHIONNOW wa part of Tanjay. The clothes are nice but I was disappointed with the fabric. I have bought many items from Tanjay and was always happy with them.
You have nice selection of clothes... Some of them are too young for me but I love many of them.
Happy with all but one dress that I ordered. I received a size XXL, that had specific sizes for ordering. I ordered a 14. Disappointed that when fulfilling my order, the person didn't look at my XL sizing request for my other 2 dresses.
Am still waiting for a response from the company about a return.
I have a habit of placing things in my cart a leaving the site and when I come back my order is still waiting for me to check out.
The processing and shipping took more time than I would like. It took one month to receive the two tops that I ordered.
Discounts were good, so i ordered. So will see about quality when all arrives,... not true to size. Return policy is terrible as cost, too much to send back overseas! Only got very small credit on my entire order! Not ordering here again!
Discounts were good, so i ordered. So will see about quality when all arrives,
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


Thank you for your feedback. We will forward it to our related department and keep improving our products and services.
We have been paying attention to the quality issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at [email protected] or by chat online.