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JustFashionNow

2.9

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
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122,391 reviews

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New York
1 review
0 helpful votes
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Order No. HBC03236802
July 25, 2022
Updated review

I like the shirt but it was so late in getting it to me. I was totally awake of 15% rebate for its later arrival please confirm this. Otherwise the shirt is very nice it just arrived very late.

Date of experience: June 25, 2022

Good and quick
May 23, 2022
Previous review

Good and quick

Date of experience: May 23, 2022
Florida
1 review
0 helpful votes
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Problem with items ordered
June 25, 2022

It's hard to select your items and keep the ones that you have selected. The computer accept them then after selecting more items and you go to check out, the first two items that I selected disappeared from my order list. I searched for the items but they had been taken off of the program that I was ordering.

Date of experience: June 25, 2022
Indiana
1 review
0 helpful votes
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Pretty designs but you need to increase the size on every thing, provide better size guides. Very upset because the first three dresses are too small, the forth dress I managed to get the size changed from M to L but it still is to small.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 25, 2022
Miss W. JustFashionNow Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!


Been easy, hope I am pleased with the items I ordered,...
May 19, 2022
Previous review

Been easy, hope I am pleased with the items I ordered, this is my first here.

Date of experience: May 18, 2022
Wisconsin
1 review
0 helpful votes
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I will be returning some of the dresses that either the sizing is not correct or the material is inferior..

Date of experience: June 25, 2022

It took awhile but, successful
May 26, 2022
Previous review

It took awhile but, successful.

Date of experience: May 25, 2022
Illinois
1 review
0 helpful votes
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Would recommend
June 25, 2022

The ordering was an easy process. The only problem was that it took so long to get it in the mail as I put the order in June 5th and received my purchase July 13th.

Date of experience: June 25, 2022
Canada
1 review
0 helpful votes
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My shopping experience
July 25, 2022

My first time shopping at JustFashionNow was a bit of a shock as I forgot it was in US dollars and I had to pay a shipping charge as well. I found the product excellent and good quality material. It did take longer to ship to me and came in 2 different shipments.

Date of experience: June 25, 2022
Georgia
2 reviews
0 helpful votes
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Good quality for the price
June 24, 2022

Good deals, shipping was pretty quick. Dresses were of better quality than I thought they would be.

Date of experience: June 24, 2022
New York
1 review
0 helpful votes
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Great choices vs shipping
July 24, 2022

I LIKE YOUR FASHION, BUT YOUR MINIMUM FOR FREE SHIPPING IS SO HI, SPECIALY WITH ALL THE ECONOMICAL DIFFICULTIES,

Date of experience: June 24, 2022
Nevada
2 reviews
0 helpful votes
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Well, I guess you get what you pay for. I ordered 2 different skirts. One of them looks like the skirt pictured on the site. The other one wasn't even close. Not the same fabric pattern at all. I guess they thought I wouldn't notice. I did. This site is a BIG disappointment. Do NOT order from this company.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 24, 2022
Miss W. JustFashionNow Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

California
1 review
0 helpful votes
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The clothes look great. Very happy with my purchases.

Date of experience: June 24, 2022
Louisiana
1 review
0 helpful votes
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Sizing and delivery time
June 24, 2022

Great products but same item and size vary. Strange but cost and styles worth the chance. Shipping very slow, but so is most things being shipped. Give 4 stars due sizing being off or mislabeled.

Date of experience: June 24, 2022
New York
1 review
0 helpful votes
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It was easy, and fun and the prices were great and fair.

Date of experience: June 24, 2022
Indiana
1 review
0 helpful votes
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Long time delivery
June 24, 2022
Updated review

Big surprise. For once a company not in the states is sizing for American customers. I ordered way big and didn't need to. The shoes are plenty comfortable and I probably could have ordered my regular size. They are probably vegan. Not really leather. The pants are also huge so I'll use them for pajamas. Satisfactory quality and mostly like the photos. I may order again if the price is right. There's just so many options for getting cute clothes in a week or less, it doesn't make sense to wait nearly a month

Date of experience: June 24, 2022

HOPEFULLY THE ITEMS ARE AS CUTE AS THE PHOTOS
May 25, 2022
Previous review

HOPEFULLY THE ITEMS ARE AS CUTE AS THE PHOTOS

Date of experience: May 25, 2022
North Carolina
1 review
0 helpful votes
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Unhappy.
June 24, 2022

My clothes were either too small or too large. Very dissatisfied..

Date of experience: June 24, 2022
Canada
2 reviews
2 helpful votes
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Very helpful
June 24, 2022

I enjoyed it, when I had a problem, you helped me resolve it

Date of experience: June 24, 2022
Canada
1 review
0 helpful votes
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Satisfied Customer
June 24, 2022
Updated review

Great dresses! Wish there was more cotton with underskirt so one does not need a slip

Date of experience: June 24, 2022

Not a bad place to shop
September 18, 2021
Previous review

Love what I see. First order so fingers crossed all is well.
Well two items need returning, the rest is better than I hoped!

Date of experience: August 19, 2021
Louisiana
1 review
0 helpful votes
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Returns I'm not happy with. My return 2 shirts were Return to Sender no such address but it was on the label.

Date of experience: June 24, 2022
Canada
1 review
0 helpful votes
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The site is good and everything looks super nice that is why I bought 10 items. The mesurements were OK, only one did not fit, the fabrics are not always what is expected. For instance one dress has a see through material that I cannot wear. I would like to return it, but in China...!

Date of experience: June 24, 2022
Israel
1 review
0 helpful votes
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Good shopping
June 24, 2022

It was easy, quite fast and simple. The material is excellent. I had to fix a part and the shipping was expensive.

Date of experience: June 24, 2022
Indiana
1 review
0 helpful votes
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WARNING: DO NOT BUT FROM THIS COMPANY!
This company will ship you items different than the ones described, sizes wrong, then make you pay to return it, you pay shipping, possible excise taxes, and any other fee associated with shipping to China.
They get nasty and rude, will not refund full price but 50% which is apparently calculated using math that is not math.
I ordered dresses, all same size, same length (midi) one fit the other was very long and very big, this is what they claim is accurate.
They take no responsibility, refuse to own up to their mistake.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 24, 2022
Miss W. JustFashionNow Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
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