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JustFashionNow

2.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
This company does not typically respond to reviews

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122,391 reviews

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New York
1 review
0 helpful votes
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I will never buy from Just Fashion again. I've asked for a replacement numerous times on my items and have been left without a response and blouses that do not fit!

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 24, 2022
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback. We will forward it to our related department and keep improving our products and services.

We've replyed to you via email. Please try to check your spam if you did not receive it.

We have been paying attention to the quality issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at [email protected] or by chat online.


I did not get free shipping
June 11, 2022
Previous review

I did not get free shipping. Why?

Date of experience: May 12, 2022
Canada
1 review
0 helpful votes
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Not pleased. I placed my order in May 2022 and still have not received confirmation of the items I will receive. I have been told that 3 or 4 items are out of stock and to choose a replacement. I did this but after many notices that the items I was given to choose from were also out of stock or sold out.

Date of experience: June 23, 2022
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback. We will forward it to our related department and keep improving our products and services.

We have been paying attention to the quality issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at [email protected] or by chat online.


Quite pleased
May 24, 2022
Previous review

Quite pleased

Date of experience: May 24, 2022
Colorado
4 reviews
0 helpful votes
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Compliment getters, eveywhere I go!
June 24, 2022
Updated review

Originally I bought this shirt for my sis. I wore it for a day, and everybody told me how cute it was. So now, sorry Stef and Maureen... it's now MINE! Don't worry, I bought two more; one for for each of you.
(Don't peek. It's a gift!)

Date of experience: June 23, 2022

Love everything EXCEPT the shipping; that seems LOT,...
May 26, 2022
Previous review

Love everything EXCEPT the shipping; that seems LOT, compared to most places. I get it; these come from China, so it must cost more.

Date of experience: May 26, 2022

I loved getting the notice when the out-of-stock item...
October 19, 2021
Previous review

I loved getting the notice when the out-of-stock item arrived!

Date of experience: October 19, 2021
Massachusetts
1 review
0 helpful votes
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Wrong dress andsize
June 23, 2022
Updated review

The dress I received was not the fabric design I ordered. It was also too large (My fault.) I followed the directions to return it but was not successful in completing the process.

Date of experience: June 23, 2022

Received
May 22, 2022
Previous review

I ordered the dress and received it in good time. Xxxxxxxxxx

Date of experience: May 21, 2022
Illinois
2 reviews
0 helpful votes
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HOPED FOR COTTON
July 23, 2022
Updated review

The fabric looks pretty, but I prefer cotton to stay cool

Date of experience: June 23, 2022

I am excited but not sure about sizes
May 19, 2022
Previous review

I am excited but not sure about sizes

Date of experience: May 18, 2022
Maryland
1 review
0 helpful votes
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Very good! The delivery came on time. The merchandise was in good shape and condition and the simplicity of the packaging was great. The return instruction is simple.
I will exchange the merchandise to a large size. I will follow the instruction as soon as possible.
Thank you.

Date of experience: June 23, 2022

Very good!
May 21, 2022
Previous review

Very good!

Date of experience: May 21, 2022
Minnesota
1 review
0 helpful votes
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Love Your Products
June 23, 2022

QUICK AND EASY TO CHECK OUT, HOWEVER, IT CAN BE HARD TO FIND SOMETHING PARTICULAR. FOR INSTANCE, IF YOU ARE LOOKING FOR A TUNIC, ALL TUNICS SHOULD LINK TO EACH OTHER SO YOU CAN FIND THE RIGHT COLOR YOUR LOOKING FOR. INSTEAD, YOU HAVE TO LOOK THROUGH OVER 20 PAGES JUST TRYING TO FIND THE PARTICULAR COLOR YOU WANT!

Date of experience: June 23, 2022
Massachusetts
1 review
0 helpful votes
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Sizing not consistent
June 23, 2022
Updated review

Good selection, easy to navigate site, fair prices. Just wish the two tops fit the same. One is perfect and the other a little tight. Delivery took longer than expected.

Date of experience: June 23, 2022

Good selection, easy to navigate site, fair prices
May 21, 2022
Previous review

Good selection, easy to navigate site, fair prices.

Date of experience: May 21, 2022
Texas
2 reviews
0 helpful votes
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Sizes - too big
June 23, 2022

I received the clothes that I ordered - The material was good quality no problems there - but the sizes were big. Some of the items were too big. I did not realize when I placed the order that the company was in China - and then it would have cost me $48.00 to return. The vendor offered me 25% refund on the order and i did not have to return it. But I cannot wear the clothes

Date of experience: June 23, 2022
California
1 review
0 helpful votes
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Not impressed
June 23, 2022

The styles not impressed gave them away. The sweaters to big. Shirts were snug. The shoes Velcro strap would not stay secure.

Date of experience: June 23, 2022
Georgia
1 review
0 helpful votes
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Terrible Return Policy
July 23, 2022
Updated review

I ordered 7 products. One was too small. The shoes were cheaply made. One pair of capris was cheap fabric with iron on designs thatcwouldnt hold up to washing. Two of thg he blouses were not well made. I tried to return these items but was told that they ship from China sonit would take months to process. The cost of return shipping and customs fees is borne by the customer. I wont order from them again.

Date of experience: June 23, 2022

Fun shopping, good selection
May 24, 2022
Previous review

Fun shopping, good selection.

Date of experience: May 24, 2022
Arizona
1 review
0 helpful votes
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Tops
June 23, 2022
Updated review

I like all my tops, they are a little diff and it is hard to find good tops

Date of experience: June 22, 2022

You have a lot of cool tops
May 3, 2022
Previous review

You have a lot of cool tops

Date of experience: May 2, 2022

I have not received any thing yet
May 9, 2021
Previous review

I have not received any thing yet

Date of experience: April 9, 2021
South Carolina
1 review
0 helpful votes
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Smooth ordering, many products to choose from at reasonable prices.

Date of experience: June 22, 2022
California
1 review
0 helpful votes
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Nice selection
June 22, 2022
Updated review

Nice selection and fit. Fast shipping and easy delivery

Date of experience: June 22, 2022

Nice selection
May 16, 2022
Previous review

Nice selection

Date of experience: May 16, 2022
Minnesota
1 review
0 helpful votes
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Bait and Switch
July 22, 2022
Updated review

Prices are great, however, sizing isn't consistent. Because my shirt didn't fit correctly, I would have had to send it back to China, of all places! You need to have a US return center! I won't be doing business with you anymore until then.

Date of experience: June 22, 2022

Prices are great, wish you had more plus-size items
May 23, 2022
Previous review

Prices are great, wish you had more plus-size items.

Date of experience: May 23, 2022
New Jersey
1 review
0 helpful votes
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Sizing is terrible
July 22, 2022
Updated review

Sizing ran so small and they make it impossible to return it without breaking the bank. I thought I checked that it wasn't coming from China but I was wrong. The first shirt in the order was fine. I'm now waiting for a 15% cash refund.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 22, 2022
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

If you have questions about your order, please contact us by email at [email protected] or by chat online.

Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


So far so good, true test will be once the product...
May 20, 2022
Previous review

So far so good, true test will be once the product once it's received. Where is this product coming from?

Date of experience: May 20, 2022
Minnesota
1 review
0 helpful votes
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Outrageous
July 22, 2022

Questionable quality & fit plus ridiculous shipping charges

Date of experience: June 22, 2022
Texas
1 review
0 helpful votes
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Great products
June 22, 2022

Was really happy with all I ordered. Sizes worked out great.

Date of experience: June 22, 2022
Texas
1 review
0 helpful votes
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Black pants
June 22, 2022

I wont be ordering for a while. I didn't realize that everything you offer is polyester. Material is too hot for Texas.

Date of experience: June 22, 2022
Arizona
1 review
0 helpful votes
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Comments
June 22, 2022
Updated review

So easy--loved it, but it took longer than advertised

Date of experience: June 22, 2022

So easy--loved it
May 20, 2022
Previous review

So easy--loved it

Date of experience: May 20, 2022

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
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