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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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I will never buy from Just Fashion again. I've asked for a replacement numerous times on my items and have been left without a response and blouses that do not fit!
Not pleased. I placed my order in May 2022 and still have not received confirmation of the items I will receive. I have been told that 3 or 4 items are out of stock and to choose a replacement. I did this but after many notices that the items I was given to choose from were also out of stock or sold out.
Thank you for your feedback. We will forward it to our related department and keep improving our products and services.
We have been paying attention to the quality issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Originally I bought this shirt for my sis. I wore it for a day, and everybody told me how cute it was. So now, sorry Stef and Maureen... it's now MINE! Don't worry, I bought two more; one for for each of you.
(Don't peek. It's a gift!)
Love everything EXCEPT the shipping; that seems LOT, compared to most places. I get it; these come from China, so it must cost more.
I loved getting the notice when the out-of-stock item arrived!
The dress I received was not the fabric design I ordered. It was also too large (My fault.) I followed the directions to return it but was not successful in completing the process.
The fabric looks pretty, but I prefer cotton to stay cool
I am excited but not sure about sizes
Very good! The delivery came on time. The merchandise was in good shape and condition and the simplicity of the packaging was great. The return instruction is simple.
I will exchange the merchandise to a large size. I will follow the instruction as soon as possible.
Thank you.
QUICK AND EASY TO CHECK OUT, HOWEVER, IT CAN BE HARD TO FIND SOMETHING PARTICULAR. FOR INSTANCE, IF YOU ARE LOOKING FOR A TUNIC, ALL TUNICS SHOULD LINK TO EACH OTHER SO YOU CAN FIND THE RIGHT COLOR YOUR LOOKING FOR. INSTEAD, YOU HAVE TO LOOK THROUGH OVER 20 PAGES JUST TRYING TO FIND THE PARTICULAR COLOR YOU WANT!
Good selection, easy to navigate site, fair prices. Just wish the two tops fit the same. One is perfect and the other a little tight. Delivery took longer than expected.
Good selection, easy to navigate site, fair prices.
I received the clothes that I ordered - The material was good quality no problems there - but the sizes were big. Some of the items were too big. I did not realize when I placed the order that the company was in China - and then it would have cost me $48.00 to return. The vendor offered me 25% refund on the order and i did not have to return it. But I cannot wear the clothes
The styles not impressed gave them away. The sweaters to big. Shirts were snug. The shoes Velcro strap would not stay secure.
I ordered 7 products. One was too small. The shoes were cheaply made. One pair of capris was cheap fabric with iron on designs thatcwouldnt hold up to washing. Two of thg he blouses were not well made. I tried to return these items but was told that they ship from China sonit would take months to process. The cost of return shipping and customs fees is borne by the customer. I wont order from them again.
I like all my tops, they are a little diff and it is hard to find good tops
Smooth ordering, many products to choose from at reasonable prices.
Nice selection and fit. Fast shipping and easy delivery
Prices are great, however, sizing isn't consistent. Because my shirt didn't fit correctly, I would have had to send it back to China, of all places! You need to have a US return center! I won't be doing business with you anymore until then.
Prices are great, wish you had more plus-size items.
Sizing ran so small and they make it impossible to return it without breaking the bank. I thought I checked that it wasn't coming from China but I was wrong. The first shirt in the order was fine. I'm now waiting for a 15% cash refund.
Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
So far so good, true test will be once the product once it's received. Where is this product coming from?
Questionable quality & fit plus ridiculous shipping charges
Was really happy with all I ordered. Sizes worked out great.
I wont be ordering for a while. I didn't realize that everything you offer is polyester. Material is too hot for Texas.
So easy--loved it, but it took longer than advertised
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


Thank you for your feedback. We will forward it to our related department and keep improving our products and services.
We've replyed to you via email. Please try to check your spam if you did not receive it.
We have been paying attention to the quality issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at [email protected] or by chat online.