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JustFashionNow

2.9

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
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122,391 reviews

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New York
1 review
0 helpful votes
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Good value for cute tops!
June 28, 2022

I ordered everything true to size and everything fit like normal. Some material is stretchier than others but all in all, quite pleased.

Date of experience: June 27, 2022
California
1 review
0 helpful votes
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First time shopping here. I ordered 8 dresses because they look awesome and great shape. But when I received it's whole different shape and size. None of them fit to me except one. But the fabric quality is really good. That's why I didn't return those. I have to spend a whole of money to alter these. They have worst tailoring ever. And the length is too long that no normal people can wear it. Someone have to be really tall and only then they can wear with high heals. They should have smart tailor who knows about size chart.

Date of experience: June 27, 2022
California
1 review
0 helpful votes
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Moving along!
June 28, 2022
Updated review

I was dissatisfied with the product! The picture on line did not look abstract. Abstract flowers are not my thing so I didn't even take it out of the package I passed it to a friend thank you anyway.

Date of experience: June 27, 2022

Very good!
May 28, 2022
Previous review

Very good! Impressed with
The merchandise.

Date of experience: May 28, 2022
Australia
1 review
0 helpful votes
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A GREAT BUY
June 28, 2022

Easy to shop, quick and affordable and nice products.

Date of experience: June 27, 2022
South Carolina
1 review
0 helpful votes
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Very Poor
July 28, 2022
Updated review

Sizes not accurate. Lacks quality. Returns must be sent to China at customer cost.

Date of experience: June 27, 2022
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback. We will forward it to our related department and keep improving our products and services.
We have been paying attention to the quality issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at [email protected] or by chat online.


Fashions are outstanding
May 22, 2022
Previous review

Fashions are outstanding. So many choices.

Date of experience: May 22, 2022
Arizona
1 review
0 helpful votes
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Dress was much too big.
July 28, 2022

Not used to shopping on line / older lady/ dress was much too big

Date of experience: June 27, 2022
Illinois
2 reviews
0 helpful votes
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First time shopper
June 28, 2022
Updated review

The website led me to believe that returns were free. The time to return was not sufficient as they had delays on all my items at customs or the shipping handler. Items that said they would take 7-10 business days dragged on for several weeks. Any items you order be sure you want them as returning will cost you more that the items.

Date of experience: June 27, 2022

Easy to use website and very convenient checking out
May 26, 2022
Previous review

Easy to use website and very convenient checking out

Date of experience: May 26, 2022
Colorado
3 reviews
2 helpful votes
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Very disappointed
July 28, 2022
Updated review

I ordered 3 tee shirts for myself and 2 as gifts. All 5 of them were huge... way bigger than a small or medium should be... more like large/extra large. I thought I could return them or exchange them but when I tried to do so, I was told that I would have to return them at my expense to CHINA and I would only receive a refund after they had verified the merchandise. This is just too much expense and work and it's not worth it to me. I'll stick to Amazon from now on

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 27, 2022
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback. We will forward it to our related department and keep improving our products and services.
We have been paying attention to the quality issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at [email protected] or by chat online.


Easy to use the website
May 28, 2022
Previous review

Easy to use the website. Check out process was simple. Great selection of clothing.

Date of experience: May 28, 2022
California
1 review
0 helpful votes
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OK
June 27, 2022

Easy but took long time. If I knew everything was coming from China I would not have ordered anything. Add said "in store ready to ship" was misleading

Date of experience: June 27, 2022
California
1 review
0 helpful votes
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Size problem
June 27, 2022

First time ordering from JustFashionNow. Nice product, and easy order placing. Only complaint is product ran too small, can't wear it (and its my usual size for all other clothing I have in my closet and am wearing).

Date of experience: June 27, 2022
Wisconsin
1 review
0 helpful votes
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Size problems
June 27, 2022

My mistake of ordering the wrong size and was able to get the next size larger at no extra cost.

Date of experience: June 27, 2022
Colorado
1 review
0 helpful votes
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Great as Usual!
June 27, 2022
Updated review

Good product, fast delivery. I order all of the time.

Date of experience: June 27, 2022

Cute clothes!
June 3, 2021
Previous review

Cute clothes! Sizing chart helps as different items fit differently.

Date of experience: June 3, 2021
Florida
1 review
0 helpful votes
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First time
July 27, 2022

First time shopper. I'll decide when I receive merchandise.

Date of experience: June 27, 2022
California
1 review
0 helpful votes
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Good products, good service
June 27, 2022

Everything was just fine. There were no problems at all. Good product, good service.

Date of experience: June 27, 2022
New Mexico
1 review
0 helpful votes
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Color not as advertised
June 27, 2022
Updated review

The quality of one of the dresses was not as expected and the color was pink although I had order Magenta. The pink dress had a "magenta" label on it, but it was clearly pink.

Date of experience: June 27, 2022

Easy to navigate the pages
May 28, 2022
Previous review

Easy to navigate the pages

Date of experience: May 27, 2022
Massachusetts
1 review
0 helpful votes
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Great Tops
June 27, 2022

Loved the selections that I cannot find in stores. Your designs are much more appealing to me.

Date of experience: June 27, 2022
Canada
1 review
0 helpful votes
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You people don't have any clues about US sizes or fabrics. Models are great in the picture. But no side or back views of items. No description about shipping either. To get order takes forever. But after order you sending millions e-mails with your sales or offers. Cheap service is not good!

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 27, 2022
Miss W. JustFashionNow Rep
over a year old

Sorry for any inconvenience caused. Would you please provide your order number so that we can help you?

Louisiana
3 reviews
0 helpful votes
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Disappointed
July 27, 2022
Updated review

They looked great on the website but looked different in person. I ordered them for a trip I was taking so once they came I had no time to reorder. I ordered according to the size chart and they were too big. I spoke to live chat about 15% called ended, dialed back in never answered waited over 10 minutes or more. I have four tops I can not wear.

Date of experience: June 27, 2022

Great product, was actually sold out of some items...
May 28, 2022
Previous review

Great product, was actually sold out of some items I selected but overall great

Date of experience: May 27, 2022
California
5 reviews
0 helpful votes
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Very late not the color in picture. Shipped three instead of two

Date of experience: June 26, 2022
Maryland
2 reviews
0 helpful votes
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Fair
June 27, 2022

Very easy and fast... efficient... returns are impossible!

Date of experience: June 26, 2022

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
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