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JustFashionNow

2.9

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
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122,391 reviews

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Iowa
1 review
0 helpful votes
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Great!
June 29, 2022

Easy check out. Great selection. Sizes a little bigger than stated.

Date of experience: June 29, 2022
New York
1 review
0 helpful votes
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Beautiful clothing; user-friendly site. Clothes were delivered within promised time frame.

Date of experience: June 29, 2022
Connecticut
1 review
0 helpful votes
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I prefer to shop locally.
July 29, 2022
Updated review

I like the option of using PayPal. I did not like the long wait. The shipping cost was very high and I will not bother to return the item.
I was offered a 35% refund from JustFashion through communication on sitejabber.com and told I could keep the product. Although that is a kind offer I did not accept it. I made a choice to purchase the product. I will live with that choice the lesson I learned from it: buy locally-try before you buy.

Date of experience: June 29, 2022
Miss W. JustFashionNow Rep
over a year old

We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.

Delivery time = processing time + shipping time
Order Processing: 3-5 Business Days.
Postal Service: 15-20 Business Days.


I like the option of using PayPal
May 24, 2022
Previous review

I like the option of using PayPal.

Date of experience: May 24, 2022
Pennsylvania
1 review
5 helpful votes
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Better hope it fits the first time
July 29, 2022

My wife ordered a summer dress. Took 3+ weeks to arrive. Didn't realize that it was coming from China. Quality seemed OK, but too small. Just be aware that you're on the hook for return shipping and, and yes, it's going back to China. So, if your looking for a refund on a $30-$40 item, the return cost will nearly equal the item's cost. The seller knows this. Their solution is a 15% refund instead of a return. So she gets a dress that she can't wear and I get $5 back. Not my idea of a good retailer. So, it looks like this one is going to the local thrift shop. My advice is to avoid Facebook ads and stick to Amazon.

Date of experience: June 29, 2022
Australia
1 review
0 helpful votes
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We pay for what we buy
July 29, 2022
Updated review

Website not accurate, we can't really see the items we buy.
It's a bit a surprise at reception and quality is not always there.

Date of experience: June 29, 2022

Wills later for the review
May 30, 2022
Previous review

Wills later for the review

Date of experience: May 30, 2022
District of Columbia
1 review
0 helpful votes
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It is so easy to shop here. It takes a little bit to receive the order, however, it is worth the wait.

Date of experience: June 28, 2022

Love your clothes
April 4, 2022
Previous review

Love your clothes. I only hope they fit correctly.

Date of experience: April 4, 2022
Missouri
2 reviews
0 helpful votes
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Cute Clothes
June 28, 2022

Very cute designs and nice colors. However, the jersey fabric is not as expensive looking as the pictures appear. I would order again.

Date of experience: June 28, 2022
Virginia
2 reviews
0 helpful votes
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Very easy. - I just made my selections and placed the order.
Everything arrived when promised. I will order again in the future

Date of experience: June 28, 2022
Maryland
1 review
0 helpful votes
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Very disappointed
June 28, 2022

Nice clothes - I hope they fit - first time ordering from you

Date of experience: June 28, 2022
Washington
1 review
0 helpful votes
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Good Quality for a Good Price!
June 28, 2022

Easy to navigate site, sizes clearly designated.

Step 2 - are they quality clothes? We will find out!

Step 3 - Why yes they are! Very pleased

Date of experience: June 28, 2022
Washington
1 review
0 helpful votes
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Dress shopping
June 28, 2022

Good selection. Love the dress! I recently found out returns are not easy.

Date of experience: June 28, 2022
Texas
2 reviews
0 helpful votes
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Like expected
June 28, 2022

Looked just like pictured. Very nice soft fabric. Good fit. Arrived fast

Date of experience: June 28, 2022
Georgia
1 review
0 helpful votes
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Misleading information
July 28, 2022
Updated review

I'm a first time customer. Hoping that I will be satisfied with my purchases, I hate
Returning things!
No where on the website does it say that the products are coming from China and will take weeks to get!
No where on the website does it say that returning products is practically impossible and that anything that you buy and it is the wrong size you can either get a 15% refund or wait for months for the product to be returned to china and then maybe in several months you may or may not get a refund!

Date of experience: June 28, 2022

I'm a first time customer
May 26, 2022
Previous review

I'm a first time customer. Hoping that I will be satisfied with my purchases, I hate
Returning things!

Date of experience: May 26, 2022
Colorado
2 reviews
0 helpful votes
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The colors of the clothing are dull, the pics are birght. If you want to return an item good luck, to get mailing labels took me over 5 chat sessions and two weeks, then the cost to return items to China cost more than the clothing

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 28, 2022
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback. We will forward it to our related department and keep improving our products and services.
Could you please provide your order number so that we can help you?

We`ll keep improving our products, delivery, and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!

Canada
1 review
0 helpful votes
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Return issue
July 28, 2022
Updated review

Submitted return more than 48 hours and still haven't received any reply yet

Date of experience: June 28, 2022

Not bad, will see how long it will deliver
May 28, 2022
Previous review

Not bad, will see how long it will deliver

Date of experience: May 28, 2022
Tennessee
1 review
0 helpful votes
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Look the shirts
June 28, 2022

Fast and easy, now let's see how long it takes to get the shirts

Date of experience: June 28, 2022
Indiana
1 review
0 helpful votes
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Hoping sizes fit. Last time I ordered it was great.

Date of experience: June 28, 2022

Will see when I get Items. I checked size of items...
June 10, 2022
Previous review

Will see when I get Items. I checked size of items per ur measurements. I hope they are correct, I have had bad experience before with trying to return items that did not fit.

Date of experience: May 11, 2022

ORDERED ENOUGH FOR FREE SHIPPING AND IT KEPT GOING...
June 21, 2021
Previous review

ORDERED ENOUGH FOR FREE SHIPPING AND IT KEPT GOING UP EVERYTIME I ADDED TO MY ORDER. IT SAID $40.OO WENT BACK TO CHECKING AND IT WAS MORE. VERY FRUSTRATING

Date of experience: May 22, 2021
Texas
1 review
0 helpful votes
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Lack Quality and Timeliness
July 28, 2022
Updated review

Clothing is Cheaply made and Very Thin. I'm still waiting for my order to be completed (A Month) later. Remaining item supposedly being shipped today.

Date of experience: June 28, 2022

A Good Variety to choose from
May 27, 2022
Previous review

A Good Variety to choose from. I Pray everything is True to Size... lol

Date of experience: May 27, 2022
Greece
1 review
0 helpful votes
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Good business
June 28, 2022
Updated review

After overcoming the confusion between bags and baskets, everything went OK

Date of experience: June 28, 2022

Confusion between bags and baskets
June 27, 2022
Previous review

Confusion between bags and baskets

Date of experience: May 28, 2022
Australia
2 reviews
0 helpful votes
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Fluffy jacket
June 28, 2022
Updated review

Most of the tops are way too long in length for short women. Lovely colours & gorgeously soft & warm. Sleeves are a bit too long for petite women.

Date of experience: June 27, 2022

Most of the tops are way too long in length for short...
June 28, 2022
Previous review

Most of the tops are way too long in length for short women.

Date of experience: May 28, 2022

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
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