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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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Easy check out. Great selection. Sizes a little bigger than stated.
Beautiful clothing; user-friendly site. Clothes were delivered within promised time frame.
I like the option of using PayPal. I did not like the long wait. The shipping cost was very high and I will not bother to return the item.
I was offered a 35% refund from JustFashion through communication on sitejabber.com and told I could keep the product. Although that is a kind offer I did not accept it. I made a choice to purchase the product. I will live with that choice the lesson I learned from it: buy locally-try before you buy.
My wife ordered a summer dress. Took 3+ weeks to arrive. Didn't realize that it was coming from China. Quality seemed OK, but too small. Just be aware that you're on the hook for return shipping and, and yes, it's going back to China. So, if your looking for a refund on a $30-$40 item, the return cost will nearly equal the item's cost. The seller knows this. Their solution is a 15% refund instead of a return. So she gets a dress that she can't wear and I get $5 back. Not my idea of a good retailer. So, it looks like this one is going to the local thrift shop. My advice is to avoid Facebook ads and stick to Amazon.
Website not accurate, we can't really see the items we buy.
It's a bit a surprise at reception and quality is not always there.
It is so easy to shop here. It takes a little bit to receive the order, however, it is worth the wait.
Very cute designs and nice colors. However, the jersey fabric is not as expensive looking as the pictures appear. I would order again.
Very easy. - I just made my selections and placed the order.
Everything arrived when promised. I will order again in the future
Easy to navigate site, sizes clearly designated.
Step 2 - are they quality clothes? We will find out!
Step 3 - Why yes they are! Very pleased
Good selection. Love the dress! I recently found out returns are not easy.
I'm a first time customer. Hoping that I will be satisfied with my purchases, I hate
Returning things!
No where on the website does it say that the products are coming from China and will take weeks to get!
No where on the website does it say that returning products is practically impossible and that anything that you buy and it is the wrong size you can either get a 15% refund or wait for months for the product to be returned to china and then maybe in several months you may or may not get a refund!
I'm a first time customer. Hoping that I will be satisfied with my purchases, I hate
Returning things!
The colors of the clothing are dull, the pics are birght. If you want to return an item good luck, to get mailing labels took me over 5 chat sessions and two weeks, then the cost to return items to China cost more than the clothing
Thank you for your feedback. We will forward it to our related department and keep improving our products and services.
Could you please provide your order number so that we can help you?
We`ll keep improving our products, delivery, and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Submitted return more than 48 hours and still haven't received any reply yet
Not bad, will see how long it will deliver
Fast and easy, now let's see how long it takes to get the shirts
Hoping sizes fit. Last time I ordered it was great.
Will see when I get Items. I checked size of items per ur measurements. I hope they are correct, I have had bad experience before with trying to return items that did not fit.
ORDERED ENOUGH FOR FREE SHIPPING AND IT KEPT GOING UP EVERYTIME I ADDED TO MY ORDER. IT SAID $40.OO WENT BACK TO CHECKING AND IT WAS MORE. VERY FRUSTRATING
Clothing is Cheaply made and Very Thin. I'm still waiting for my order to be completed (A Month) later. Remaining item supposedly being shipped today.
A Good Variety to choose from. I Pray everything is True to Size... lol
After overcoming the confusion between bags and baskets, everything went OK
Most of the tops are way too long in length for short women. Lovely colours & gorgeously soft & warm. Sleeves are a bit too long for petite women.
Most of the tops are way too long in length for short women.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.
Delivery time = processing time + shipping time
Order Processing: 3-5 Business Days.
Postal Service: 15-20 Business Days.