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JustFashionNow

2.9

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
This company does not typically respond to reviews

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122,391 reviews

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Georgia
1 review
0 helpful votes
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Pretty Clothes
July 30, 2022
Updated review

I appreciate the discounts. I had trouble with correct sizing.

Date of experience: June 30, 2022

Shopping is easy and I appreciate the discounts
May 28, 2022
Previous review

Shopping is easy and I appreciate the discounts.

Date of experience: May 27, 2022
Georgia
1 review
0 helpful votes
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Tracy's opinion
June 30, 2022

I love your clothes, however, the sizing is inconsistent. Sometimes I need a 3X and other times maybe a XXL or just XL. Your chat person, Beatrice, said I would receive my order in 10 to 15 days. I hope she's right. Other than that, I enjoyed shopping with you.

Date of experience: June 30, 2022
Georgia
1 review
0 helpful votes
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Awesome Quality
June 30, 2022
Updated review

Great selection, pretty styles. Ordered several shirts. Received beautiful quality designs!

Date of experience: June 30, 2022

Great selection
May 31, 2022
Previous review

Great selection. Navigation of site not so simple

Date of experience: May 31, 2022
Washington
1 review
0 helpful votes
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DISAPPOINTED
July 30, 2022
Updated review

ITEMS I PURCHASED MATERIAL WAS TOO THIN, DRESSES TO LONG, AND COLOR WAS NOT AS DESCRIBE. I WILL THINK HARD ABOUT PURCHASING ANYTHING ELSE. AND ANOTHER THING I TRIED TO GET RETURN LABEL BUT WAS TOLD BETTER TO ACCEPT DISCOUNT ON ANOTHER PURCHASE BECAUSE RETURNING ITEMS WOULD COST MORE THAN I PAID FOR THEM, CUSTOMS AND ALL

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 30, 2022
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback. We will forward it to our related department and keep improving our products and services.
We have been paying attention to the quality issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at [email protected] or by chat online.


Excellent nice variety of items continue good work
May 27, 2022
Previous review

Excellent nice variety of items continue good work. Will recommend site to friends

Date of experience: May 27, 2022
Australia
1 review
0 helpful votes
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Dissatisfied
July 30, 2022
Updated review

During ordering I couldn't find where to insert my 15% discount code of JFN150 OFF. Is this just a gimmick and doesnt really apply? I havent used your company before so am a little disappointed.the item I received doesn't look like the item I ordered and Getting a refund is a nightmare. I won't be using this organisation again. Thanks Jill

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 30, 2022
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback. We will forward it to our related department and keep improving our products and services.
We have been paying attention to the quality issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at [email protected] or by chat online.


During ordering I couldn't find where to insert my...
May 31, 2022
Previous review

During ordering I couldn't find where to insert my 15% discount code of JFN150 OFF. Is this just a gimmick and doesnt really apply? I havent used your company before so am a little disappointed. Thanks Jill

Date of experience: May 30, 2022
Ohio
2 reviews
0 helpful votes
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Products are very good.
June 30, 2022

I like your items.
It took me a while to figure out how to check my items and the delivery.

Date of experience: June 30, 2022
Canada
1 review
0 helpful votes
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Order history
June 30, 2022
Updated review

Enjoy all fashion styles and ease of purchase
Fashion now responded to any queries I had speedily and items were shipped as requested. I will order again as this site is not only convenient shopping but colours are different that was is offered in town.

Date of experience: June 30, 2022

Shipping is slow
June 5, 2022
Previous review

Shipping is slow

Date of experience: June 4, 2022

Colours are bright and ready for summer wear
May 4, 2022
Previous review

Colours are bright and ready for summer wear.

Date of experience: May 4, 2022

Great so far
April 15, 2022
Previous review

Great so far.

Date of experience: April 14, 2022

This is my first time shopping with online JustFashionNow...
March 30, 2022
Previous review

This is my first time shopping with online JustFashionNow but the clothes are an incredible design. Hoping to shop again.

Date of experience: March 30, 2022
Kansas
1 review
0 helpful votes
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Casual
June 30, 2022

Loved the quality of the pant I received a few days ago.

Date of experience: June 30, 2022
Australia
1 review
0 helpful votes
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Far from satisfied
June 30, 2022

The cardigan I received was a lot shorter than described and the colours were very drab. When I enquired about returns, it was obvious they didn't want it back and the returns process was complicated and costly. They offered me 15% cashback at first and for me to keep my order. I eventually settled for 40% as it was too difficult to do anything else. I will not be ordering anything else even though the fashions do look tempting and the reviews are glowing. In the meantime, I am left out of pocket and owning items I will never wear and ashamed to give them as gifts!

Date of experience: June 30, 2022
Canada
1 review
0 helpful votes
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Im satisfied
June 30, 2022
Updated review

I like the easy process and the quality products they fit without trying them on and they look like the picture i see on line i hope they change the product or the service they provide good job.

Date of experience: June 30, 2022

Like it and easy
May 31, 2022
Previous review

Like it and easy

Date of experience: May 31, 2022
California
1 review
0 helpful votes
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Great
June 30, 2022

Everything went great placing my order. Hope I like the tops when I receive them. If I do I'll be ordering again

Date of experience: June 29, 2022
Oklahoma
2 reviews
0 helpful votes
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Beautiful
June 29, 2022

Fun and exciting. Beautiful clothes and shoes and jewelry!

Date of experience: June 29, 2022
New Jersey
1 review
0 helpful votes
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You pester me a bit too much - I like to go back and forth and take my time deciding and you are constantly reminding me what I have in my cart, etc.
I probably will not order again

Date of experience: June 29, 2022

You pester me a bit too much
May 27, 2022
Previous review

You pester me a bit too much - I like to go back and forth and take my time deciding and you are constantly reminding me what I have in my cart, etc.

Date of experience: May 27, 2022
North Carolina
2 reviews
0 helpful votes
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Yes, but
July 29, 2022
Updated review

Lets see how long it takes the order to get here.It took 3 to 4 weeks.

Date of experience: June 29, 2022

Lets see how long it takes the order to get here
May 30, 2022
Previous review

Lets see how long it takes the order to get here.

Date of experience: May 30, 2022
Colorado
1 review
0 helpful votes
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Beautiful clothes
June 29, 2022

Beautiful clothes. They run small. I suggest ordering one maybe two sizes larger.

Date of experience: June 29, 2022
Massachusetts
2 reviews
0 helpful votes
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Wrong size
June 29, 2022
Updated review

Received my dress. Nice looking summer dress. However I ordered a large and received a small. Not worth sending back due to shipping and handling being expensive. I will give the dress to my daughter.

Date of experience: June 29, 2022

A lot of cute clothes to look at
May 26, 2022
Previous review

A lot of cute clothes to look at. Easy check out. I'll let you know what I think of the dress when i get it.

Date of experience: May 26, 2022
Montana
2 reviews
0 helpful votes
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Thank you - great service!
June 29, 2022

Thank you for your well organized and friendly shopping experience. I was able to select the items and the sizes quite easily. Completing the sales transaction was also easy and hassle free.

Date of experience: June 29, 2022
Florida
1 review
0 helpful votes
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Shopping online
June 29, 2022

I would like more product information. Type of material for some product did not show, so I did not buy.

Date of experience: June 29, 2022
Texas
1 review
0 helpful votes
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Colors and designes looked well put together. I loved all Items I purchased. Website very user friendly.

Date of experience: June 29, 2022
Canada
1 review
0 helpful votes
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LJM from Canada
June 29, 2022

Shipping costs very expensive, thus ordered to qualify for free shipping. About a third of my order either fit poorly or lacked quality - would have chosen to return but shipping costs back to China! Customer service was prompt throughout process with online communication; obviously aware of this challenge for clients, I was offered 15% cash for items that I'd return instead, which I accepted. For customer service, I'd rate 10 stars!

Date of experience: June 29, 2022

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
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