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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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I appreciate the discounts. I had trouble with correct sizing.
Shopping is easy and I appreciate the discounts.
I love your clothes, however, the sizing is inconsistent. Sometimes I need a 3X and other times maybe a XXL or just XL. Your chat person, Beatrice, said I would receive my order in 10 to 15 days. I hope she's right. Other than that, I enjoyed shopping with you.
Great selection, pretty styles. Ordered several shirts. Received beautiful quality designs!
ITEMS I PURCHASED MATERIAL WAS TOO THIN, DRESSES TO LONG, AND COLOR WAS NOT AS DESCRIBE. I WILL THINK HARD ABOUT PURCHASING ANYTHING ELSE. AND ANOTHER THING I TRIED TO GET RETURN LABEL BUT WAS TOLD BETTER TO ACCEPT DISCOUNT ON ANOTHER PURCHASE BECAUSE RETURNING ITEMS WOULD COST MORE THAN I PAID FOR THEM, CUSTOMS AND ALL
Excellent nice variety of items continue good work. Will recommend site to friends
During ordering I couldn't find where to insert my 15% discount code of JFN150 OFF. Is this just a gimmick and doesnt really apply? I havent used your company before so am a little disappointed.the item I received doesn't look like the item I ordered and Getting a refund is a nightmare. I won't be using this organisation again. Thanks Jill
Thank you for your feedback. We will forward it to our related department and keep improving our products and services.
We have been paying attention to the quality issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at [email protected] or by chat online.
During ordering I couldn't find where to insert my 15% discount code of JFN150 OFF. Is this just a gimmick and doesnt really apply? I havent used your company before so am a little disappointed. Thanks Jill
I like your items.
It took me a while to figure out how to check my items and the delivery.
Enjoy all fashion styles and ease of purchase
Fashion now responded to any queries I had speedily and items were shipped as requested. I will order again as this site is not only convenient shopping but colours are different that was is offered in town.
Colours are bright and ready for summer wear.
This is my first time shopping with online JustFashionNow but the clothes are an incredible design. Hoping to shop again.
Loved the quality of the pant I received a few days ago.
The cardigan I received was a lot shorter than described and the colours were very drab. When I enquired about returns, it was obvious they didn't want it back and the returns process was complicated and costly. They offered me 15% cashback at first and for me to keep my order. I eventually settled for 40% as it was too difficult to do anything else. I will not be ordering anything else even though the fashions do look tempting and the reviews are glowing. In the meantime, I am left out of pocket and owning items I will never wear and ashamed to give them as gifts!
I like the easy process and the quality products they fit without trying them on and they look like the picture i see on line i hope they change the product or the service they provide good job.
Fun and exciting. Beautiful clothes and shoes and jewelry!
You pester me a bit too much - I like to go back and forth and take my time deciding and you are constantly reminding me what I have in my cart, etc.
I probably will not order again
You pester me a bit too much - I like to go back and forth and take my time deciding and you are constantly reminding me what I have in my cart, etc.
Lets see how long it takes the order to get here.It took 3 to 4 weeks.
Lets see how long it takes the order to get here.
Beautiful clothes. They run small. I suggest ordering one maybe two sizes larger.
Received my dress. Nice looking summer dress. However I ordered a large and received a small. Not worth sending back due to shipping and handling being expensive. I will give the dress to my daughter.
A lot of cute clothes to look at. Easy check out. I'll let you know what I think of the dress when i get it.
Thank you for your well organized and friendly shopping experience. I was able to select the items and the sizes quite easily. Completing the sales transaction was also easy and hassle free.
I would like more product information. Type of material for some product did not show, so I did not buy.
Colors and designes looked well put together. I loved all Items I purchased. Website very user friendly.
Shipping costs very expensive, thus ordered to qualify for free shipping. About a third of my order either fit poorly or lacked quality - would have chosen to return but shipping costs back to China! Customer service was prompt throughout process with online communication; obviously aware of this challenge for clients, I was offered 15% cash for items that I'd return instead, which I accepted. For customer service, I'd rate 10 stars!
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


Thank you for your feedback. We will forward it to our related department and keep improving our products and services.
We have been paying attention to the quality issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at [email protected] or by chat online.