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JustFashionNow

2.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
This company does not typically respond to reviews

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122,391 reviews

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Florida
1 review
0 helpful votes
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Not true to size, want to return can not follow instructions in package,

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 2, 2022
Miss W. JustFashionNow Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality issue and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at [email protected] or by chat online.

JUSTFASHIONNOW is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Could not find what the three blouses were made of
June 2, 2022
Previous review

Could not find what the three blouses were made of.

Date of experience: June 2, 2022
Alabama
1 review
0 helpful votes
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Beautiful jeew
July 2, 2022

Beautiful jewelry at reasonable price. Delivery was very also suitable sent within a good time considering the state of the city world today. Thank you.

Date of experience: July 2, 2022
Australia
1 review
0 helpful votes
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Disappointing.
August 1, 2022
Updated review

Striped cardigan is very thin, looks bare compared to advertisement. I am disappointed with the texture of both purchases.

Date of experience: July 2, 2022

Shipping is very expensive
June 2, 2022
Previous review

Shipping is very expensive. Disappointing. Such lovely items you have but shipping amount changes my mind about purchasing again. Makes purchased expensive.

Date of experience: June 2, 2022
Australia
1 review
0 helpful votes
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Successful Ordering
July 2, 2022
Updated review

It was faultless. Thankyou. It arrived at the promised time, was securely packed and I was happy with the garment... in fact I've worn it at least half a dozen times. Size was perfect for me and I would recommend JFN to all.

Date of experience: July 1, 2022

Prompt delivery for this trying time!
January 28, 2022
Previous review

I was very happy with the whole experience from Go to Who.

Date of experience: January 27, 2022
Missouri
1 review
0 helpful votes
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You have very nice clothes and good prices. I can't wait to receive my order.

Date of experience: July 1, 2022
Texas
1 review
0 helpful votes
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Arrived very late in many packages
August 1, 2022

Frustrating too many packages. I I will be returning some because t

Date of experience: July 1, 2022
Colorado
1 review
0 helpful votes
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I knew I was taking a risk by buying something that I could probably not return, since the shipping would probably cost more than the dress. It hung like a sack, and the fabric was not at all what I expected. The workmanship was excellent, and I wouldn't mind passing this along in the give-away bag, but the fabric looked like it had been smeared in the dying process in a few places, most noticeably the front left near the shoulder. The dress belongs on one of the "here is what I ordered and here is what I got" websites. I will never order from then again.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 1, 2022
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback. We will forward it to our related department and keep improving our products and services.

We have been paying attention to the quality issue and we will make a big change soon. Hope to see you again!


Nice, but I wasn't sure how to get back to "shop more"...
June 1, 2022
Previous review

Nice, but I wasn't sure how to get back to "shop more" so I just checked out with one item~

Date of experience: June 1, 2022
Nebraska
1 review
0 helpful votes
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Very Satisfied
July 1, 2022

Ordering online was very easy. Discounts were much appreciated and made clothes affordable.

Date of experience: July 1, 2022
California
1 review
0 helpful votes
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Horrible Fabric and Workmanship
July 31, 2022
Updated review

All of the items I received are of poor quality and workmanship. Because of the challenge of getting them, I will chock the experience up to poor judgement and donate everything to the local Goodwill.
I will never, ever purchase from this vendor, or any other vendor that I do not know about. This has soured every possible future product.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 1, 2022
Miss W. JustFashionNow Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!


You failed to take my original credit card which I...
June 27, 2022
Previous review

You failed to take my original credit card which I know is good.

Date of experience: May 28, 2022
South Carolina
4 reviews
3 helpful votes
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Be careful of clothing descriptions
July 31, 2022
Updated review

There's a LOT to look at... can be overwhelming. But the products are so pretty! However, not all of the clothes are particularly well made. The sleeve holes on several items were too large and my bra was entirely visible front and back. The sizing is also all over the place! For example a size small top should NOT fit a 38 bust. EG: JFN Crew Neck Geometric Daily T-Shirt/Tee. The colors also have been problematic. I bought a top that was a pretty yellow on the website but was a NEON yellow when I received it. The customer service is also a little sketchy in that they will only offer you a percentage of your purchase price on the items you don't like and you want to return due to poor quality or they aren't as described. YOU WILL PAY THE RETURN SHIPPING TO CHINA! The postal service here told me items get "lost" all the time that are sent to China so even if you want to pay for the return, the cost will be prohibitive and the likelihood of them arriving so you can get your refund is unlikely. It's really too bad that the clothing isn't consistent because they are sooooo cute and colorful. But after 2 attempts to try this company's products, I just can't see me buying from them in the future.

Date of experience: July 1, 2022

There's a LOT to look at...
May 31, 2022
Previous review

There's a LOT to look at... can be overwhelming. But the products are so pretty!

Date of experience: May 30, 2022
Florida
1 review
0 helpful votes
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Good Prices and Merchandise
July 1, 2022

It was nice to see a great selection of clothing and accessories, I was overall pleased with the products, just a few minor issues. The (4) pairs of earrings purchased the clasp was not working properly, I had to fix those clasps by widening the opening. Also, one of the dresses order was too big and currently negotiating an exchange or refund.

Date of experience: July 1, 2022
Massachusetts
1 review
0 helpful votes
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I hope these clothes I've ordered are the same as the pictures

Date of experience: July 1, 2022
New Jersey
1 review
0 helpful votes
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I was not pleased with your return policy.
I would have to pay to ship & it was in China!
Who knew if it would make it in the 30 days.?

Date of experience: July 1, 2022
Montana
2 reviews
0 helpful votes
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Cute stuff!
July 1, 2022

Finally found a place that has cute clothes in the styles that I like! And great prices!

Date of experience: July 1, 2022
Illinois
1 review
0 helpful votes
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Partially See Through!
July 1, 2022
Updated review

Easy enough to shop & check out. However, the Blouse I ordered was partially see through. The white portion of the blouse was transparent enough you could see my bra through It & depending on the light source in a room, could make that even worse.

Date of experience: July 1, 2022

Very easy to shop & checkout
June 1, 2022
Previous review

Very easy to shop & checkout.

Date of experience: June 1, 2022
California
1 review
0 helpful votes
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It is finally FUN to shop!
July 1, 2022

It's fun because the prices are so inexpensive that you can buy so many things and keep within your budget. My bag is getting so many compliments!

Date of experience: June 30, 2022
Utah
1 review
0 helpful votes
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Satisfied now that I understand the ordering procedure. Id like to see more sales as I will visit this store often. Any long skirts?

Date of experience: June 30, 2022
Canada
1 review
0 helpful votes
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A few surprises
July 31, 2022
Updated review

Nice looking products, but no info on material used. Dress is a heavier material than wanted.
Was surprised to be billed in US dollars when it didn't say so.

Date of experience: June 30, 2022

Lots of selection
May 31, 2022
Previous review

Lots of selection

Date of experience: May 31, 2022
Australia
1 review
0 helpful votes
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All good so far received all my order I think, I haven't checked that every item arrived as it was arriving single file. Not as expected in 2 packages

Date of experience: June 30, 2022
New Jersey
2 reviews
0 helpful votes
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Great quality!
July 1, 2022

Unique reasonable clothing and accessories. The items were shipped within the reasonable amount of time. Fashion Now offers a wide variety of clothing. Their sales are great! A company Taht I will definitely order from again. A++++ site that is easy to navigate with excellent descriptions.

Date of experience: June 30, 2022

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
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