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JustFashionNow

2.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
This company does not typically respond to reviews

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122,391 reviews

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Texas
1 review
0 helpful votes
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White dress
August 2, 2022

THIS IS MY FIRST TIME SHOPPING WITH JFN. I LOVE THE LOOKS OF YOUR PRODUCTS I CANT WAIT TO SEE HOW THEY FIT AND THE QUALITY OF MY NEW DRESS

Date of experience: July 3, 2022
Texas
3 reviews
0 helpful votes
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Love the tops
July 3, 2022

Great clothes love the variety but your shipping is way too high. Even if you just ever so often would offer free shipping. Or reduced cost I usually order 3-4 tops at a time

Date of experience: July 3, 2022
Florida
1 review
0 helpful votes
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Love the colors!
July 3, 2022

Saw this top on the website and loved the colors and style! Offered it and it came in a timely manner.

Date of experience: July 3, 2022
Nevada
1 review
0 helpful votes
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I love the designs. I do wish i could trust this site. Since you offered a measly 15% to NOT return the shirts that didn't fit, or be charged more than i paid for them to be returned, i feel this site cannot be trusted & I'll never buy from here again!

Date of experience: July 3, 2022

The shirts I ordered are lovely
June 2, 2022
Previous review

The shirts I ordered are lovely. I can't wait to see them, and I hope they fit since they will fit well in my wardrobe

Date of experience: June 2, 2022
Pennsylvania
1 review
0 helpful votes
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I've only ordered tops, but everything has been high quality

Date of experience: July 3, 2022
Singapore
2 reviews
0 helpful votes
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Tops
July 3, 2022

I like all the tops I picked out. They are so soft & I love them.

Date of experience: July 3, 2022
District of Columbia
2 reviews
0 helpful votes
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The items I purchased I loved them.
July 3, 2022
Updated review

I will purchase more items again for my fall clothing. Can't wait the see the.

Date of experience: July 3, 2022

Like everything that was shown
June 3, 2022
Previous review

Like everything that was shown

Date of experience: June 2, 2022
Ohio
1 review
0 helpful votes
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I try contact by email and call, no answer, all t-shirts is 100 % polister, quality is terrible. Sizes are bed. I'm using XL but their 3X is small. Last 2 weeks I try do return IMPOSSIBLE! THEY DONT RECOGNIZE MY EMAIL, MY ORDERS. SERIOS COMPANY ARE NOT WIRKING WITH YOUR TRICKS. I DEFINITELY WILL LIVE MY REVIEW FOR ALL MEDIAS.IM HART WORKING TO MAKE MONEY, I LIKE PAY FOR GOOD PRODUCT, BUT NOT FOR $#*!S THAT YOU SEND ME. LOOK THE FOTO ABOUT QUALITY.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 2, 2022
Miss W. JustFashionNow Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

Could you please provide your order number so that we can help you?

If you have questions about your order, please contact us by email at [email protected] or by chat online.

Florida
1 review
0 helpful votes
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Happy Haven!
July 3, 2022

It was a very enjoyable time. L You have a nice variety of capris and so many colors to pick from

Date of experience: July 2, 2022
Oregon
2 reviews
0 helpful votes
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Not happy
July 3, 2022

The pants did not fit and returning them was a problem because I never heard back from you for the help I needed. They are still in the plastic bag they arrived in.

Date of experience: July 2, 2022
Washington
1 review
0 helpful votes
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Cute & comfy top for summer!
July 2, 2022

The tops are tops in fashion and price! Lots of fun styles to choose from.

Date of experience: July 2, 2022
New Jersey
1 review
0 helpful votes
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My wife ordered several hundred dollars worth of clothing. When she didn't get a confirmation of the order by email or from the website, she though it hadn't gone through and so ordered again. Then the merchandise arrived--twice. We contacted them about the error, and they said sorry, returns have to be mailed by the buyer at the buyer's expense. Given that they're located in Hong Kong, this is extremely expensive and inconvenient. We strongly recommend that you avoid this merchant unless and until they revise their return policy.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 2, 2022
Miss W. JustFashionNow Rep
over a year old

Normally you will receive a confirmation email after placing an order. If you did not receive it, please try to check your spam.
Could you please provide your order number so that we can help you?
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

Michigan
1 review
0 helpful votes
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Can't Retun
August 1, 2022
Updated review

All the items ran much smaller than the size. I couldn't return anything the process was ridiculously convoluted and expensive shipping. Nothing fit and I am stuck with everything. I was supposed to get a partial refund and that didn't happen. I will never order again.

Date of experience: July 2, 2022
Miss W. JustFashionNow Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

Upon checking, the refund had been issued back to your account on 19th, June. Please kindly check your payment account.

We have been paying attention to the quality issue and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at [email protected] or by chat online.

DE. JUSTFASHIONNOW is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Your shipping charges are confusing and exorbitant
June 28, 2022
Previous review

Your shipping charges are confusing and exorbitant.

Date of experience: May 29, 2022
Arkansas
1 review
0 helpful votes
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Not what I expected
August 1, 2022
Updated review

Difficult to find what I want in my size. There are a few shoes here, tho. But the ones I ordered came after vacation, and do not fit. And WHO in the WORLD would use white Velcro on Black shoes? Shines like a new penny on the sides of the shoes. I am returning the shoes.

Date of experience: July 2, 2022

Difficult to find what I want in my size
May 30, 2022
Previous review

Difficult to find what I want in my size. There are a few shoe here, tho.

Date of experience: May 30, 2022
Canada
1 review
1 helpful vote
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Not the material I thought it was.
August 1, 2022
Updated review

Liked the shopping experience. The product was not made of a material that I like to wear.

Date of experience: July 2, 2022

Loved it
June 2, 2022
Previous review

Loved it. It was so easy.

Date of experience: June 1, 2022
Florida
2 reviews
0 helpful votes
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Summer 2022 order
August 1, 2022
Updated review

The sizes were mostly accurate, I just had one dress that didn't fit right even though I ordered all of the items the same size.

Date of experience: July 2, 2022

Pictures and ease of ordering the size chart
May 30, 2022
Previous review

Pictures and ease of ordering the size chart.

Date of experience: May 30, 2022
Tennessee
1 review
0 helpful votes
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Trying New Things
August 1, 2022
Updated review

The tops are ok. I ordered an Xlrg dress and was sent a XXX size. I have put in for form to send back and haven't heard from company yet.

Date of experience: July 2, 2022

Nice choices
May 30, 2022
Previous review

Nice choices

Date of experience: May 30, 2022
Rhode Island
1 review
0 helpful votes
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Purchases
August 1, 2022

DO NOT ORDER anything from this company. The items are poor quality and not as expected. Their return policy is a joke. They represent themselves as US company but returns are sent to China, where the customer incurs shipping and possibly customs fees. I'm going to donate my purchase. I wish I had read reviews before making a purchase. They don't even deserve 1 star

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 2, 2022
Miss W. JustFashionNow Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

Could you please provide your order number so that we can help you?

If you have questions about your order, please contact us by email at [email protected] or by chat online.

DE. JUSTFASHIONNOW is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Arizona
2 reviews
0 helpful votes
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Red whit and blue, good replacement for old one! I ordered a lovely shirt and it was delivered in a timely manner.

Date of experience: July 2, 2022

Good sales price but shipping is way too much
February 1, 2022
Previous review

Good sales price but shipping is way too much.

Date of experience: February 1, 2022

My purchase is a Christmas shirt and it's several days...
January 29, 2022
Previous review

My purchase is a Christmas shirt and it's several days AFTER Christmas so the discount should be more and $10 shipping cost is way too much.

Date of experience: December 30, 2021
Texas
1 review
0 helpful votes
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Inexspensive choices
July 2, 2022

The last 2 tops I received were poorly made with cheap fabric. The dresses required altering because they were overly long.

Date of experience: July 2, 2022

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
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