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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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Bad clothes bad price bad everything. I've bought off it and didn't get my clothes for 2 months I would never wish buying off it on my worst enemy
Have loved my past orders; everything fit perfectly and well made!
Purchased several tops and dresses which were poor quality. When I wanted to return them they told me their policy was for me to return it myself to China! That would cost me more than the pieces I bought. Be very careful dealing with them
Could you please tell us your order number so that we can check and handle this issue for you?
We value your business and we promise you that we will settle this matter at the best way we can.
We'll see how easy the returns are if my tops don't fit. As predicted, I ordered a larger size and I won't say what size but thinking they would fit with no problem, well they did not and I'm quite disappointed. The tops are so pretty and a style I truly love.
We'll see how easy the returns are if my tops don't fit
I was disappointed by the quality of the shoe. Also I ordered a size 7 as stated on the product description order site but a size 38 was sent to me and that is larger than size 7.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
I am looking forward to receiving my order of the shoes. Thank you.
I love your fashions and they are reasonably priced! Mary E.
I love your fashions but it was hard to find the payment method. I do not use Pay Pal but Mastercard & whenever I clicked on isymtol, it would not come up. Finally after many tries, I made contact. I was almost ready to give up.
Yes, your fashions are very lovely and are nicely priced. I am happy that I ran across your lovely line of clothes. I hope to order from you again.
Your fashions are very lovely and are nicely priced.
OK Didn't know if the price was in USD until I did the Chat. Delivery was slower than expected. But the product was as expected - good quality too.
OK Didn't know if the price was in USD until I did the Chat.
Easy website to navigate. I just hope that my merchandise is not "cheap". It is difficult to have confidence in ordering when the fabric content is not given. As it turns out I am not crazy about it. Love the style and colors but the fabric is "low end".
I was so pleased that the sizes I ordered fit perfectly. Sometimes ordering online from a company you have never ordered before the items do not fit correctly. That did not happen with the tops I ordered. Plus I loved the prices!.
Would like to see Free shipping and returns via US not China
Prices are in line with products made in china often even with sizing chart are not accurate.
The friendly staff and ease of contact are A1
Takes a long time to get stuff some materials are not as they appear.
Would like to see Free shipping and returns via US not China
Three fit good, the others too big or material was not like picture. I just gave them to charity as the return policy was discouraging. Probably won't order them them again.
Love the colorful tops, etc. Hope they come true to size and arrives timely.
I really would never buy another thing from this place. The material's are horrible and they really don't fit true to the size they say their suppose to be! Dealing with customer service is a horror! Everything comes from China you can't get your money back and you can't afford to send it back to China. What a joke this Company is!
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at [email protected] or by chat online.
DE. JUSTFASHIONNOW is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
I really like what I see and your prices are good. I like to shop when there is free shipping!
I had a good experience no problems. I had to return some items but had the replacement in about two weeks. Will shop there again
The items are all lovely looking but they are cut way too small for the sizing stated. Probably going to have send back but it might be too late as it over a month to get here for all items.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
All purchases (except Final sale/Clearance item(s), swimwear, underwear, panties and accessories) can be returned within 30 days after you have received the last package of your order.
You can check the return policy at https://www.justfashionnow.com/information/Returns
You can submit your return request here https://www.justfashionnow.com/order-query.
Easy enough to shop, now will wait for product to arrive and see the quality.
I'm very happy with the beautiful clothes I've ordered and received. Everything is made well and with bright colors and wonderful fabrics
Perhaps I'm just "New", your Catalog seems a bit "repeative".
Easy website to navigate. Just feel explanation of delivery could be a little clearer. Did not know that item had to be shipped from another country.
Items received were of poor quality. Not we'll made.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Could you please provide your order number so that we can help you?