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JustFashionNow

2.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
This company does not typically respond to reviews

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122,391 reviews

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Tennessee
1 review
0 helpful votes
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It's horrible
August 3, 2022

Bad clothes bad price bad everything. I've bought off it and didn't get my clothes for 2 months I would never wish buying off it on my worst enemy

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 4, 2022
Miss W. JustFashionNow Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

Could you please provide your order number so that we can help you?

Canada
1 review
0 helpful votes
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Greatly satisfied
July 4, 2022

Have loved my past orders; everything fit perfectly and well made!

Date of experience: July 4, 2022
Florida
1 review
0 helpful votes
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Avoid this company
August 3, 2022

Purchased several tops and dresses which were poor quality. When I wanted to return them they told me their policy was for me to return it myself to China! That would cost me more than the pieces I bought. Be very careful dealing with them

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 4, 2022
Miss W. JustFashionNow Rep
over a year old

Could you please tell us your order number so that we can check and handle this issue for you?

We value your business and we promise you that we will settle this matter at the best way we can.

Massachusetts
1 review
0 helpful votes
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Beautiful Tops
July 4, 2022
Updated review

We'll see how easy the returns are if my tops don't fit. As predicted, I ordered a larger size and I won't say what size but thinking they would fit with no problem, well they did not and I'm quite disappointed. The tops are so pretty and a style I truly love.

Date of experience: July 4, 2022

We'll see how easy the returns are if my tops don't...
June 1, 2022
Previous review

We'll see how easy the returns are if my tops don't fit

Date of experience: June 1, 2022
Virginia
1 review
0 helpful votes
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Wrong size
August 3, 2022
Updated review

I was disappointed by the quality of the shoe. Also I ordered a size 7 as stated on the product description order site but a size 38 was sent to me and that is larger than size 7.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 4, 2022
Miss W. JustFashionNow Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!


I am looking forward to receiving my order of the shoes
June 4, 2022
Previous review

I am looking forward to receiving my order of the shoes. Thank you.

Date of experience: June 4, 2022
Wisconsin
2 reviews
0 helpful votes
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Very nice fashions!
July 4, 2022
Updated review

I love your fashions and they are reasonably priced! Mary E.

Date of experience: July 4, 2022

Fashions are very lovely!
December 28, 2021
Previous review

I love your fashions but it was hard to find the payment method. I do not use Pay Pal but Mastercard & whenever I clicked on isymtol, it would not come up. Finally after many tries, I made contact. I was almost ready to give up.

Date of experience: December 28, 2021

Very nice fashions!
August 20, 2021
Previous review

Yes, your fashions are very lovely and are nicely priced. I am happy that I ran across your lovely line of clothes. I hope to order from you again.

Date of experience: August 20, 2021

Your fashions are very lovely and are nicely priced
July 21, 2021
Previous review

Your fashions are very lovely and are nicely priced.

Date of experience: July 21, 2021
Canada
1 review
0 helpful votes
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My first purchase from JustFashionNow
August 3, 2022
Updated review

OK Didn't know if the price was in USD until I did the Chat. Delivery was slower than expected. But the product was as expected - good quality too.

Date of experience: July 4, 2022

OK Didn't know if the price was in USD until I did...
June 1, 2022
Previous review

OK Didn't know if the price was in USD until I did the Chat.

Date of experience: June 1, 2022
Massachusetts
1 review
0 helpful votes
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Not enough product subscription
July 4, 2022

Easy website to navigate. I just hope that my merchandise is not "cheap". It is difficult to have confidence in ordering when the fabric content is not given. As it turns out I am not crazy about it. Love the style and colors but the fabric is "low end".

Date of experience: July 4, 2022
Canada
1 review
0 helpful votes
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Review
July 4, 2022

Fine experience
Currently worried that clothes are produced under abusive conditions
Will probably not order again unless I find out info to the contrary

Date of experience: July 4, 2022
Alabama
2 reviews
0 helpful votes
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Colorful Tops
July 4, 2022

I was so pleased that the sizes I ordered fit perfectly. Sometimes ordering online from a company you have never ordered before the items do not fit correctly. That did not happen with the tops I ordered. Plus I loved the prices!.

Date of experience: July 4, 2022
Canada
1 review
0 helpful votes
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Some items disappointing, some okay and some awesome
July 4, 2022
Updated review

Would like to see Free shipping and returns via US not China
Prices are in line with products made in china often even with sizing chart are not accurate.
The friendly staff and ease of contact are A1
Takes a long time to get stuff some materials are not as they appear.

Date of experience: July 4, 2022

Would like to see Free shipping and returns via US...
June 3, 2022
Previous review

Would like to see Free shipping and returns via US not China

Date of experience: June 3, 2022
Texas
1 review
0 helpful votes
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Not satisfied at all. The looks if the product, is not what i thought... It is only good for six flags, or the movie's...

Date of experience: July 3, 2022
Washington
1 review
0 helpful votes
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Some items nice, others looked like cheaper material...
August 3, 2022
Updated review

Three fit good, the others too big or material was not like picture. I just gave them to charity as the return policy was discouraging. Probably won't order them them again.

Date of experience: July 3, 2022

Love the colorful tops, etc
June 3, 2022
Previous review

Love the colorful tops, etc. Hope they come true to size and arrives timely.

Date of experience: June 3, 2022
Arizona
1 review
0 helpful votes
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Not very good!
August 3, 2022
Updated review

I really would never buy another thing from this place. The material's are horrible and they really don't fit true to the size they say their suppose to be! Dealing with customer service is a horror! Everything comes from China you can't get your money back and you can't afford to send it back to China. What a joke this Company is!

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 3, 2022
Miss W. JustFashionNow Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality issue and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at [email protected] or by chat online.

DE. JUSTFASHIONNOW is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


I really like what I see and your prices are good
June 3, 2022
Previous review

I really like what I see and your prices are good. I like to shop when there is free shipping!

Date of experience: June 3, 2022
Canada
1 review
0 helpful votes
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Tops/blouses
July 3, 2022

I had a good experience no problems. I had to return some items but had the replacement in about two weeks. Will shop there again

Date of experience: July 3, 2022
Delaware
2 reviews
0 helpful votes
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Sizing is way off
August 2, 2022
Updated review

The items are all lovely looking but they are cut way too small for the sizing stated. Probably going to have send back but it might be too late as it over a month to get here for all items.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 3, 2022
Miss W. JustFashionNow Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
All purchases (except Final sale/Clearance item(s), swimwear, underwear, panties and accessories) can be returned within 30 days after you have received the last package of your order.
You can check the return policy at https://www.justfashionnow.com/information/Returns
You can submit your return request here https://www.justfashionnow.com/order-query.


Easy enough to shop, now will wait for product to arrive...
June 30, 2022
Previous review

Easy enough to shop, now will wait for product to arrive and see the quality.

Date of experience: May 31, 2022
California
2 reviews
2 helpful votes
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Great products
July 3, 2022
Updated review

I'm very happy with the beautiful clothes I've ordered and received. Everything is made well and with bright colors and wonderful fabrics

Date of experience: July 3, 2022

Perhaps I'm just "New", your Catalog seems a bit "repeative"
June 3, 2022
Previous review

Perhaps I'm just "New", your Catalog seems a bit "repeative".

Date of experience: June 3, 2022
Oregon
1 review
0 helpful votes
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Great Business
July 3, 2022
Updated review

Always arrive on time, and clothes are great quality!

Date of experience: July 3, 2022

Nice clothes
May 31, 2022
Previous review

Nice clothes.

Date of experience: May 31, 2022
Montana
1 review
0 helpful votes
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Information
July 3, 2022
Updated review

Easy website to navigate. Just feel explanation of delivery could be a little clearer. Did not know that item had to be shipped from another country.

Date of experience: July 3, 2022

Easy website to navigate
May 29, 2022
Previous review

Easy website to navigate

Date of experience: May 29, 2022
Massachusetts
1 review
0 helpful votes
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Poor quality
August 2, 2022

Items received were of poor quality. Not we'll made.

Date of experience: July 3, 2022

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
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