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JustFashionNow

2.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
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122,391 reviews

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Australia
1 review
0 helpful votes
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All good... I hope I have the sizing correct. Thanks

Date of experience: July 5, 2022

I'm enjoying a dress I purchased, and I like a lot...
May 11, 2022
Previous review

I'm enjoying a dress I purchased, and I like a lot of your styles below the knee. However the shoe I purchased with back strap very ordinary, very plasticky. All in all, I like your site.

Date of experience: May 11, 2022

Love all your styles and good prices
April 16, 2022
Previous review

Love all your styles and good prices

Date of experience: April 16, 2022
Florida
1 review
0 helpful votes
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Don't buy from this company. It's all cheap Chinese fabric with worst look and feel. When I tried to send back even though they said it's so "easy" apparently I have to pay for return to China! And I received this crappy merchandise from US. Never again!

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 5, 2022
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

If you have questions about your order, please contact us by email at [email protected] or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Massachusetts
2 reviews
0 helpful votes
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Overall experience
August 5, 2022

You flashed a 50% off coupon on my screen "JFNLUCKY" however when I put that in, you only gave me the $3.00 discount. Misleading for sure and not appreciated as a shopper.

Date of experience: July 5, 2022
California
1 review
0 helpful votes
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Shipping
July 6, 2022

I did not realize that it would take as long as it did to receive the merchandise.
The site was easy to use.

Date of experience: July 5, 2022
Canada
1 review
0 helpful votes
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Shipping cost disappointing
August 5, 2022
Updated review

One thing fit the rest was too big and I was very disappointed that I had to cover the cost of the returns which were more expensive than what I actually bought. The company reimbursed me 18 $
Because I kept the order. Because it was too expensive to do otherwise.
Unfortunately I will never buy from your company again because it doesn't pay if I have to pay to return the stuff. I've never had to do that in any company that I've ever bought clothes from online.

Date of experience: July 5, 2022

I really hope the clothes look as good in real life...
June 5, 2022
Previous review

I really hope the clothes look as good in real life as they do on line

Date of experience: June 5, 2022
New Hampshire
2 reviews
0 helpful votes
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Don't bother
August 4, 2022
Updated review

Cheap product, probably not made in USA but China made of polyester. Don't look like pictures. Don't be fooled by cheap prices.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 5, 2022
Miss W. JustFashionNow Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at [email protected] or by chat online.

Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Good prices
June 5, 2022
Previous review

Good prices.

Date of experience: June 5, 2022
Maryland
1 review
0 helpful votes
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Wonderful products at a great price! I'll keep coming back again and again!

Date of experience: July 5, 2022
Rhode Island
1 review
0 helpful votes
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Disappointed
August 4, 2022
Updated review

Honesty, items looked better in your photos promoting them than they did in person

Date of experience: July 5, 2022

You have many lovely items
June 5, 2022
Previous review

You have many lovely items

Date of experience: June 5, 2022
Nevada
3 reviews
0 helpful votes
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Its hard to go back and find what you liked and find that same item. Would be nice to have a like button so you can go back if you don't find something else.
They take forever to get your order to you.

Date of experience: July 5, 2022

Your shipping charges are a little high, otherwise...
July 28, 2021
Previous review

Your shipping charges are a little high, otherwise like your stuff.

Date of experience: July 28, 2021
Texas
3 reviews
0 helpful votes
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Cute clothes
August 4, 2022
Updated review

Lots to choose from. The seams are very loose. Easy to shop.

Date of experience: July 5, 2022

Lots to choose from
May 30, 2022
Previous review

Lots to choose from. Easy to shop.

Date of experience: May 30, 2022
Oregon
1 review
0 helpful votes
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My Experience
August 4, 2022
Updated review

The clothes and shoes are very attractive and the prices are affordable. The sizing charts are unusual and it was very difficult to make final decisions on what size to choose, for the sizes are not standard across-the-board the board... each item has different sizing. I ordered 12 items and find most of them to be baggy on me with matching my measurements to the size charts. Of the 12 items, I only need to ship back 2 items. One item ran exceptionally large even though I ordered a smaller size by the sizing chart, and I would like to exchange it for a Small... I'll let you know how that goes... hopefully smoothly and without extraordinary costs for shipping, etc. The 2nd item is a dress and it doesn't look good on me at all. It hung nicer in the picture. Unfortunately, a lot of the items are really thin material. Some of them were a nice thickness. So the quality varies.

Date of experience: July 5, 2022

Lots of Beautiful choices!
May 28, 2022
Previous review

Lots of Beautiful choices! I really enjoyed shopping!

Date of experience: May 28, 2022
District of Columbia
1 review
0 helpful votes
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The fabric was not light enough for summer wear.
July 5, 2022
Updated review

Need more fabric information. Please provide this information.
Delivery was slow.
Pants fit ok

Date of experience: July 5, 2022

Shipping costs are a bit too high
October 16, 2021
Previous review

Shipping costs are a bit too high

Date of experience: October 15, 2021
Florida
1 review
0 helpful votes
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The tops are not made full for American figures, i. E, size 8 or 10 or even 12.

Date of experience: July 5, 2022

You don't show enough views of the tops
June 2, 2022
Previous review

You don't show enough views of the tops. Ar4e there tops made full for American figures?

Date of experience: June 2, 2022
California
1 review
0 helpful votes
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Love your harmonius colors & prints in your clothing. Thank you for your follow-up customer service. This is rare in your business. Will order from you again

Date of experience: July 5, 2022
New York
1 review
0 helpful votes
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Delivery was on time.
July 5, 2022

It was very easy to place this order. I am not that computer savvy.

Date of experience: July 5, 2022
New York
3 reviews
0 helpful votes
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Wrong size.
July 5, 2022

I ordered according to the sizing chart, my body measurements and the size I generally order. The dress was so Sam, I couldn't get it past my shoulders. A total waste of money, since the dress cannot be returned unless I pay over seas shipping. I will not be ordering from this site again.

Date of experience: July 5, 2022
Canada
2 reviews
0 helpful votes
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Easy to shop but would have liked to be able to select currency to view actual price with taxes in Canadian dollars despite the website being US. Also good to make it clear US sizes vs UK sizes so I am sure to get the right size.

Date of experience: July 5, 2022
Washington
1 review
0 helpful votes
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Very good service!
July 4, 2022

This was my first oIder with Just Fashion Now and found them to be quite efficient. Because they are in the UK, my order may have taken a little longer to arrive than something locally. Let's just say I was very pleased!

Date of experience: July 4, 2022
Florida
1 review
0 helpful votes
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My ordder
July 4, 2022
Updated review

Pleasant surprised that I could use my Wells Fargo Rewards towards this order! Now looking forward to receiving. Have received all my merchandise.

Date of experience: July 4, 2022

Pleasant surprised that I could use my Wells Fargo...
June 4, 2022
Previous review

Pleasant surprised that I could use my Wells Fargo Rewards towards this order! Now looking forward to receiving.

Date of experience: June 4, 2022
California
1 review
0 helpful votes
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I have seen ads for this company and their clothes were unique and pretty. I knew these clothes were made in China, so I ordered one size larger than I usually wear. NOT ONE of the items fit. I couldn't get even get most of them over my head. The fabrics all were of poor quality. Beware of their return policy. I now have eight items that I am going to donate to a thrift store or women's shelter. Maybe someone can use them. Good luck if you decide to buy anything from Just Fashion Now.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 4, 2022
Miss W. JustFashionNow Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

Could you please provide your order number so that we can help you?

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
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