Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I didn't necessarily care for some of the material that some of them
were made from.
I Typed in The Bay, so thought this was a new part of that store. I was surprised when I found it was in American dollars. This could have been made clear at the beginning. I do not like this type of salesmanship. It is called trickery!
However, I did order 7 items. The first 4 came as scheduled. The remaining three took at least two weeks longer. I worried that the 30 day return offer would expire before I received all of my order.
I corresponded with them but had difficulting getting them to understand my situation. However in the end all the items did arrive on time.
They are offering me 15% of my costs instead of returning all but one item. The rest did not fit me.
I Typed in The Bay, so thought this was a new part of that store. I was surprised when I found it was in American dollars. This could have been made clear at the beginning. I do not like this type of salesmanship. It is called trickery!
I received the order but am very unhappy. I ordered 5 woman's tops. I need to return 3 tops because they are to large. I've tried to get a return mailing strip from you several times and have not heard back from you. If you want me to continue doing business with you, you need to answer my request.
Thank you for your feedback. Upon checking, we did not receive an email from you. Did you send emails to [email protected]?
Or you can help yourself and submit a return request online: https://www.justfashionnow.com/order-query
Track your order--Return-submit a return request-enter order number- enter an email address- return- select return items and reasons-submit.
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Liked the large selection to choose from.
It was hard to understand how long it would take. Also trying to reach some one. I have been trying to return it. So I have a dress that don't fit.
Not Happy with the overall appearance of the items and also the fit they were rather large.
Clothes didn't look same as online when I got them and it took a long time to get order. I will order again as some tops where really cute
Just placing 1st order clothes look great online
Lots of choices, great prices, promotions and easy website shopping. Just be prepared to wait for your order. It took almost a month for my order to arrive.
Would like continue shopping button on cart and checkout pages of site.
First time shopping with you. Everything went smooth.
Lost money on product refund and shipping. Wont be shopping here again.
Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Easy, fast, disappointed I did not realize all the things would be knit poly, a very, very warm fabric. I also do not know why I got two of everything. The shoes were the wrong size. I wear a 9, a long way from the 5 you sent. I am returning some of the "doubles" as soon as we complete our move to a new home next week. I will still probably order from you again at a later date. I am not THAT disappointed.
Carolyn Graves
Great place to shop. Love the styles. Sizes are not always right and returns are hard to get.
It was nice looking through all the different styles of clothing that is for the very young but also for different age groups. I'm in my eighties and found some very nice clothes
This dress looks VERY nice, but delivery is slow. Also, it would be nice if the shipping cost will be written in the web site BEFORE I actually buy it. When shipping is added to the cost, the price is no longer that cheap.
The shopping website is OK, but should show shipping cost earlier in the process...
I'm a regular customer. I'm buying this shirt for a friend! My friend loved the shirt that I had bought, and I bought one for her as a gift.
Pretty clothes and so much to choose from.
I appreciate the good discounts and the fashion. I loved the top. The dress is pretty, but it didn't appear to be ankle length. I thought it was either mid-length or just below the knee, instead it goes all the way to my ankles and I am 5'6" tall.
I plan to take the hem up. I do appreciate the good prices, though.
Pretty clothes and I like the measurement system. It makes it easy to pick the size.
I like the way the sizes are presented for each item. It makes it easier to decide. This is my first time shopping with you. I saw the add on Smart News. The clothes appear to be pretty and the prices affordable.
I like the way the sizes are presented for each item. It makes it easier to decide. This is my first time shopping with you. I saw the add on Smart News. The clothes appear to be pretty and the prices affordable.
Size seemed way larger than a Small but I kept it cuz it took a long time to receive the order. Also thought shipping cost was too high.
Not As nice as the pictures, and some look very cheap
Excellente Rapidité de livraison beaux vêtements a très bons prix.
Through all those flashing "CODES" for savings that literally went WAY too quickly for me to jot don, (I'm SURE I missed out on at lease one or two), Shopping with Just Fashion Now was like being in my own Candy Land!
Can hardly wait for my package to arrive! Hopefully before too long as most items are gifts for my Dear Daughter, Yvonne!
Hanks AGAIN for WOWing me with your endless "Yummies"!
Stay Safe Everyone!
Jeanne-Marie Quinn
Ret. FF/EMT I/C
Was NOT able to apply my discount code! Ended up paying a much higher price! Really unfair,… :(
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


Thank you for your feedback and sorry for the inconvenience. The price shown on our website is USD, but you can change to another currency by clicking the tag “$” on the top right.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!