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JustFashionNow

2.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
This company does not typically respond to reviews

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122,391 reviews

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Maryland
1 review
0 helpful votes
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Stuff
July 7, 2022

I like the jewelry. There is a nice variety of items on the website. Affordable too

Date of experience: July 7, 2022
Indiana
1 review
0 helpful votes
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Nice selection of styles
July 7, 2022

I didn't necessarily care for some of the material that some of them
were made from.

Date of experience: July 7, 2022
Canada
1 review
0 helpful votes
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Garments are Beautiful, but...
August 6, 2022
Updated review

I Typed in The Bay, so thought this was a new part of that store. I was surprised when I found it was in American dollars. This could have been made clear at the beginning. I do not like this type of salesmanship. It is called trickery!
However, I did order 7 items. The first 4 came as scheduled. The remaining three took at least two weeks longer. I worried that the 30 day return offer would expire before I received all of my order.
I corresponded with them but had difficulting getting them to understand my situation. However in the end all the items did arrive on time.
They are offering me 15% of my costs instead of returning all but one item. The rest did not fit me.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 7, 2022
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback and sorry for the inconvenience. The price shown on our website is USD, but you can change to another currency by clicking the tag “$” on the top right.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!


I Typed in The Bay, so thought this was a new part...
July 7, 2022
Previous review

I Typed in The Bay, so thought this was a new part of that store. I was surprised when I found it was in American dollars. This could have been made clear at the beginning. I do not like this type of salesmanship. It is called trickery!

Date of experience: June 7, 2022
Canada
1 review
0 helpful votes
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Uhhappy
August 6, 2022
Updated review

I received the order but am very unhappy. I ordered 5 woman's tops. I need to return 3 tops because they are to large. I've tried to get a return mailing strip from you several times and have not heard back from you. If you want me to continue doing business with you, you need to answer my request.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 7, 2022
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback. Upon checking, we did not receive an email from you. Did you send emails to [email protected]?

Or you can help yourself and submit a return request online: https://www.justfashionnow.com/order-query

Track your order--Return-submit a return request-enter order number- enter an email address- return- select return items and reasons-submit.

If you have questions about your order, please contact us by email at [email protected] or by chat online.

Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Liked the large selection to choose from
June 7, 2022
Previous review

Liked the large selection to choose from.

Date of experience: June 7, 2022
Washington
1 review
0 helpful votes
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Bought a dress
July 7, 2022

It was hard to understand how long it would take. Also trying to reach some one. I have been trying to return it. So I have a dress that don't fit.

Date of experience: July 7, 2022
Australia
1 review
0 helpful votes
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Fran Davies
July 7, 2022

Not Happy with the overall appearance of the items and also the fit they were rather large.

Date of experience: July 7, 2022
Illinois
3 reviews
0 helpful votes
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It took a long time but I got my order
August 6, 2022
Updated review

Clothes didn't look same as online when I got them and it took a long time to get order. I will order again as some tops where really cute

Date of experience: July 6, 2022

Just placing 1st order clothes look great online
June 4, 2022
Previous review

Just placing 1st order clothes look great online

Date of experience: June 3, 2022
Alabama
2 reviews
0 helpful votes
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Fashion and great prices
July 7, 2022
Updated review

Lots of choices, great prices, promotions and easy website shopping. Just be prepared to wait for your order. It took almost a month for my order to arrive.

Date of experience: July 6, 2022

Would like continue shopping button on cart and checkout...
June 20, 2022
Previous review

Would like continue shopping button on cart and checkout pages of site.

Date of experience: June 20, 2022
Pennsylvania
2 reviews
0 helpful votes
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Satisfied customer
July 7, 2022

First time shopping with you. Everything went smooth.

Date of experience: July 6, 2022
New Jersey
2 reviews
0 helpful votes
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Lost money on product refund and shipping. Wont be shopping here again.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 6, 2022
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

If you have questions about your order, please contact us by email at [email protected] or by chat online.

Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Easy shopping on line
June 6, 2022
Previous review

Easy shopping on line.

Date of experience: June 6, 2022
California
1 review
0 helpful votes
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Slightly Disappointed
July 6, 2022

Easy, fast, disappointed I did not realize all the things would be knit poly, a very, very warm fabric. I also do not know why I got two of everything. The shoes were the wrong size. I wear a 9, a long way from the 5 you sent. I am returning some of the "doubles" as soon as we complete our move to a new home next week. I will still probably order from you again at a later date. I am not THAT disappointed.
Carolyn Graves

Date of experience: July 6, 2022
Michigan
2 reviews
0 helpful votes
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Cute Styles
July 6, 2022

Great place to shop. Love the styles. Sizes are not always right and returns are hard to get.

Date of experience: July 6, 2022
Oregon
1 review
0 helpful votes
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Satisfied
July 6, 2022

It was nice looking through all the different styles of clothing that is for the very young but also for different age groups. I'm in my eighties and found some very nice clothes

Date of experience: July 6, 2022
California
1 review
0 helpful votes
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This dress looks VERY nice, but delivery is slow. Also, it would be nice if the shipping cost will be written in the web site BEFORE I actually buy it. When shipping is added to the cost, the price is no longer that cheap.

Date of experience: July 6, 2022

The shopping website is OK, but should show shipping...
May 23, 2022
Previous review

The shopping website is OK, but should show shipping cost earlier in the process...

Date of experience: May 23, 2022
California
1 review
0 helpful votes
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I'm a regular customer. I'm buying this shirt for a friend! My friend loved the shirt that I had bought, and I bought one for her as a gift.

Date of experience: July 6, 2022

Pretty clothes and so much to choose from
June 1, 2022
Previous review

Pretty clothes and so much to choose from.

Date of experience: June 1, 2022

Pretty clothes
April 22, 2022
Previous review

I appreciate the good discounts and the fashion. I loved the top. The dress is pretty, but it didn't appear to be ankle length. I thought it was either mid-length or just below the knee, instead it goes all the way to my ankles and I am 5'6" tall.
I plan to take the hem up. I do appreciate the good prices, though.

Date of experience: April 22, 2022

Pretty clothes and I like the measurement system
January 27, 2022
Previous review

Pretty clothes and I like the measurement system. It makes it easy to pick the size.

Date of experience: January 27, 2022

Easy to shop
August 27, 2021
Previous review

I like the way the sizes are presented for each item. It makes it easier to decide. This is my first time shopping with you. I saw the add on Smart News. The clothes appear to be pretty and the prices affordable.

Date of experience: August 27, 2021

I like the way the sizes are presented for each item
July 28, 2021
Previous review

I like the way the sizes are presented for each item. It makes it easier to decide. This is my first time shopping with you. I saw the add on Smart News. The clothes appear to be pretty and the prices affordable.

Date of experience: July 28, 2021
Missouri
1 review
0 helpful votes
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Size seemed way larger than a Small but I kept it cuz it took a long time to receive the order. Also thought shipping cost was too high.

Date of experience: July 6, 2022
Canada
1 review
0 helpful votes
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Clothes
July 6, 2022
Updated review

Not As nice as the pictures, and some look very cheap

Date of experience: July 6, 2022

Hopefully the clothes are great
June 2, 2022
Previous review

Hopefully the clothes are great

Date of experience: June 2, 2022
Arizona
3 reviews
0 helpful votes
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Quality
July 6, 2022

The quality of the materials are not what I expected. Also, I am a plus size and the materials were not stretchy so I had to return.

Date of experience: July 6, 2022
Canada
1 review
0 helpful votes
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Beaux vêtements - bons prix.
July 6, 2022

Excellente Rapidité de livraison beaux vêtements a très bons prix.

Date of experience: July 6, 2022
Massachusetts
2 reviews
0 helpful votes
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Thanks very much.
July 6, 2022
Updated review

Through all those flashing "CODES" for savings that literally went WAY too quickly for me to jot don, (I'm SURE I missed out on at lease one or two), Shopping with Just Fashion Now was like being in my own Candy Land!
Can hardly wait for my package to arrive! Hopefully before too long as most items are gifts for my Dear Daughter, Yvonne!
Hanks AGAIN for WOWing me with your endless "Yummies"!
Stay Safe Everyone!
Jeanne-Marie Quinn
Ret. FF/EMT I/C

Date of experience: July 6, 2022

Was NOT able to apply my discount code!
July 17, 2022
Previous review

Was NOT able to apply my discount code! Ended up paying a much higher price! Really unfair,… :(

Date of experience: June 17, 2022

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
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