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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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It was Easy to navigate the web site to shop, I found the delivery time too long and a little concerned that I would receive my order. I did receive the order, very happy with the top I order and mildly happy with the pants, quality and description were accurate but the sizing a little off but I can work with that. Overall pleased.
Cheap material and sizing terrible. Would not use this site to buy clothes. You paid for what you get, cheap!
Lots of selections, & easy to pick out some favorites. Not quite what was pictured, but it's ok.
Somehow I thought I order 1 of each item and somehowvI received 2 and 3 of same item. What to do? I love the feel of the material.
I ordered a dress for my daughter-in-law on 7/21/2022. On 7/24 I received an email from JustFashion advising that my order was being prepared and once it was shipped they would advise. On 7/27 I was told that the item was shipped and that a tracking number would come in a separate email. I am still waiting for the tracking number and the item. Maybe it is because I am accustomed to the superior service of Amazon, but this is unsatisfactory. Will I ever get my gift my daughter-in-law?
Cute flip flops. Being sent as a gift. Proof of my satisfaction in my shopping experience will come IF they arrive in good condition and my charge card is not compromised.
The staff that helped me through my exchange were very helpful and courteous with my questions and made it easy to exchange.
Poor quality. Material not comfortable, both the $#*!s and dress. My order for the dress took over two months.
I enjoyed looking through all the many options and chose one I thought she would like.
I enjoyed looking through all the many options.
I follow the instructions to the point where it says submit return request and there is no such thing.
Easy shopping but I have some returns and have yet to figure out how to do a return. I have never had so much trouble making a return on something I need to send back. I have sent emails for someone to help but they have not still today. Very discouraged with the customer service.
Very good and easy shopping in this site.
There was a spot on the top that did not wash out. The company agreed to refund 1/2 my purchase price.
Since this is my first experience with your company, and on-line shopping. I was rather hesitant at first, but found that dealing with you was very satisfactory. You responded to my inquiries very promptly and I wouldn't hesitate to place many orders in the future. Thank you.
Since this is my first experience with your company, I, m hopeful that it's going to be fine.
Lots of choices, reasonable prices. Could not see shipping cost before I had to hit pay...
It took forever to get my items. For what I had to pay for shipping it should not take this long. Also some of the fabrics were of only fair quality. I am not likely to shop there again.
Could you please get this order to me by August 6? I would so appreciate it. Thank you.
I was really impressed by the designs of the tops advertised on the website and ordered one in XL, my normal size. However, it is tiny and I will likely have to lose about 50 lbs. before it fits. Returning it for exchange is too costly, so will keep it and try to lose enough weight. Or I will give it to someone who is tiny, lol!
So far, so good... no problem so far... happy with site.
Took too long for the approval of my credit card. I transposed two numbers and then corrected them and it still would not go through. I had to spend too much time on the phone with the Bank to get it straightened out. Just Fashion would not initially accept my correction.
Had to wait a long time to get it but I like the clothes and the fit
I have tried to reach your support team twice now and have not heard back on fulfilling my return. I am VERY UPSET with this company and the clothes are horrible. I am calling my credit card company today to put in a complaint and get my money refunded
I loved the sale prices but the shipping cost are outrageous! Especially for the time frame given. I can something 2 day priority mail and it would cost the same. Very disappointed in that aspect.
While I will admitt that I have reached an "agreement" with this entity, it is a CONCESSION agreement on my part. This company is out of China, thus any return is EXCEEDINGLY DIFFICULT AND COSTLY as they place the ENTIRETY of the return shipping on the consumer! They offer a PALTRY % of a refund, EVEN THOUGH THEIR SIZE CHARTS are DRASTICALLY LACKING! Item I purchased had 4 "measurements" available with ONLY 1 being of any good to my decision (bust measurement.) The other 3 were shoulder width, arm size and overall length. For a MAXI dress. The bust measurement given was a JOKE, as it was EXCEEDINGLY SNUG - even though material was a knit) and the rest of the dress fit like a sausage casing! Though the fashions are wonderful, LOOK ELSEWHERE unless you can throw your $$ away!
Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
The entire experience was easy and seamless..
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


Upon checking, we have replied to your email on 7-12,7-15,7-19, seems like you did not receive our reply. Please kindly try to check your spam.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!