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JustFashionNow

2.9

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
This company does not typically respond to reviews

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122,391 reviews

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Canada
1 review
0 helpful votes
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Overall experience
August 21, 2022

It was Easy to navigate the web site to shop, I found the delivery time too long and a little concerned that I would receive my order. I did receive the order, very happy with the top I order and mildly happy with the pants, quality and description were accurate but the sizing a little off but I can work with that. Overall pleased.

Date of experience: July 22, 2022
Virginia
1 review
0 helpful votes
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Cheap
August 21, 2022

Cheap material and sizing terrible. Would not use this site to buy clothes. You paid for what you get, cheap!

Date of experience: July 22, 2022
Colorado
1 review
0 helpful votes
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You get what you paid for it.
July 22, 2022

Lots of selections, & easy to pick out some favorites. Not quite what was pictured, but it's ok.

Date of experience: July 21, 2022
Pennsylvania
1 review
0 helpful votes
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Somewhat dissatisfied
July 22, 2022

Somehow I thought I order 1 of each item and somehowvI received 2 and 3 of same item. What to do? I love the feel of the material.

Date of experience: July 21, 2022
Virginia
2 reviews
0 helpful votes
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Worse service EVER!
August 21, 2022
Updated review

I ordered a dress for my daughter-in-law on 7/21/2022. On 7/24 I received an email from JustFashion advising that my order was being prepared and once it was shipped they would advise. On 7/27 I was told that the item was shipped and that a tracking number would come in a separate email. I am still waiting for the tracking number and the item. Maybe it is because I am accustomed to the superior service of Amazon, but this is unsatisfactory. Will I ever get my gift my daughter-in-law?

Date of experience: July 21, 2022

Cute flip flops
July 19, 2022
Previous review

Cute flip flops. Being sent as a gift. Proof of my satisfaction in my shopping experience will come IF they arrive in good condition and my charge card is not compromised.

Date of experience: July 18, 2022
Canada
1 review
0 helpful votes
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Summer tops
July 21, 2022

The staff that helped me through my exchange were very helpful and courteous with my questions and made it easy to exchange.

Date of experience: July 21, 2022
Kansas
1 review
0 helpful votes
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Poor quality. Material not comfortable, both the $#*!s and dress. My order for the dress took over two months.

Date of experience: July 21, 2022
Washington
1 review
0 helpful votes
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Shopping is easy Item does not look as it does in the ad

Date of experience: July 21, 2022
Massachusetts
1 review
0 helpful votes
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For a Friend:
July 21, 2022
Updated review

I enjoyed looking through all the many options and chose one I thought she would like.

Date of experience: July 21, 2022

I enjoyed looking through all the many options
June 18, 2022
Previous review

I enjoyed looking through all the many options.

Date of experience: June 18, 2022
Oklahoma
1 review
0 helpful votes
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Returns
July 21, 2022

I follow the instructions to the point where it says submit return request and there is no such thing.

Date of experience: July 21, 2022
New York
1 review
0 helpful votes
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Return
July 21, 2022
Updated review

Easy shopping but I have some returns and have yet to figure out how to do a return. I have never had so much trouble making a return on something I need to send back. I have sent emails for someone to help but they have not still today. Very discouraged with the customer service.

Date of experience: July 21, 2022

Very good and easy shopping in this site
June 20, 2022
Previous review

Very good and easy shopping in this site.

Date of experience: June 20, 2022
New Jersey
1 review
0 helpful votes
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Green Top
July 21, 2022
Updated review

There was a spot on the top that did not wash out. The company agreed to refund 1/2 my purchase price.

Date of experience: July 21, 2022

I got what I expected
June 21, 2022
Previous review

I got what I expected

Date of experience: June 21, 2022
Canada
1 review
0 helpful votes
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Since this is my first experience with your company, and on-line shopping. I was rather hesitant at first, but found that dealing with you was very satisfactory. You responded to my inquiries very promptly and I wouldn't hesitate to place many orders in the future. Thank you.

Date of experience: July 21, 2022

Since this is my first experience with your company,...
June 19, 2022
Previous review

Since this is my first experience with your company, I, m hopeful that it's going to be fine.

Date of experience: June 19, 2022
Pennsylvania
2 reviews
0 helpful votes
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Great styles
July 21, 2022

Lots of choices, reasonable prices. Could not see shipping cost before I had to hit pay...
It took forever to get my items. For what I had to pay for shipping it should not take this long. Also some of the fabrics were of only fair quality. I am not likely to shop there again.

Date of experience: July 21, 2022
Arizona
1 review
0 helpful votes
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On time and beautifully packaged.
July 21, 2022

Could you please get this order to me by August 6? I would so appreciate it. Thank you.

Date of experience: July 21, 2022
Canada
1 review
0 helpful votes
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Lovely Designs, Small Sizes
August 20, 2022
Updated review

I was really impressed by the designs of the tops advertised on the website and ordered one in XL, my normal size. However, it is tiny and I will likely have to lose about 50 lbs. before it fits. Returning it for exchange is too costly, so will keep it and try to lose enough weight. Or I will give it to someone who is tiny, lol!

Date of experience: July 21, 2022

So far, so good...
June 21, 2022
Previous review

So far, so good... no problem so far... happy with site.

Date of experience: June 21, 2022
California
1 review
0 helpful votes
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Took too long for the approval of my credit card. I transposed two numbers and then corrected them and it still would not go through. I had to spend too much time on the phone with the Bank to get it straightened out. Just Fashion would not initially accept my correction.

Date of experience: July 21, 2022
Minnesota
1 review
0 helpful votes
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Comfort
July 21, 2022
Updated review

Had to wait a long time to get it but I like the clothes and the fit

Date of experience: July 21, 2022

Like the clothes
June 21, 2022
Previous review

Like the clothes

Date of experience: June 21, 2022

This is my first time
June 20, 2022
Previous review

This is my first time

Date of experience: May 21, 2022
South Carolina
1 review
0 helpful votes
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I want a REFUND
August 20, 2022
Updated review

I have tried to reach your support team twice now and have not heard back on fulfilling my return. I am VERY UPSET with this company and the clothes are horrible. I am calling my credit card company today to put in a complaint and get my money refunded

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 21, 2022
Miss W. JustFashionNow Rep
over a year old

Upon checking, we have replied to your email on 7-12,7-15,7-19, seems like you did not receive our reply. Please kindly try to check your spam.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!


I loved the sale prices but the shipping cost are outrageous...
July 21, 2022
Previous review

I loved the sale prices but the shipping cost are outrageous! Especially for the time frame given. I can something 2 day priority mail and it would cost the same. Very disappointed in that aspect.

Date of experience: June 21, 2022
Texas
1 review
0 helpful votes
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Save your $$
August 20, 2022
Updated review

While I will admitt that I have reached an "agreement" with this entity, it is a CONCESSION agreement on my part. This company is out of China, thus any return is EXCEEDINGLY DIFFICULT AND COSTLY as they place the ENTIRETY of the return shipping on the consumer! They offer a PALTRY % of a refund, EVEN THOUGH THEIR SIZE CHARTS are DRASTICALLY LACKING! Item I purchased had 4 "measurements" available with ONLY 1 being of any good to my decision (bust measurement.) The other 3 were shoulder width, arm size and overall length. For a MAXI dress. The bust measurement given was a JOKE, as it was EXCEEDINGLY SNUG - even though material was a knit) and the rest of the dress fit like a sausage casing! Though the fashions are wonderful, LOOK ELSEWHERE unless you can throw your $$ away!

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 21, 2022
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

If you have questions about your order, please contact us by email at [email protected] or by chat online.

Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


The entire experience was easy and seamless..
June 21, 2022
Previous review

The entire experience was easy and seamless..

Date of experience: June 20, 2022

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
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