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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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I ordered a blouse over a month ago and it hasn't even shipped yet. No info in the cause of the delay or on a projected ship date. Never again.
DID NOT INFORM ME THAT YOU CHARGE IN US Dollars. My order went from 118.00 to 157.00 US.
ALSO TOOK 3 WEEKS TO RECEIVE WITH NO WAY TO RETURN. CLOTHES WERE TOO LARGE AND I GAVE THEM AWAY.
Pictures look better than what you receive. Shipping time is an out and out lie. Fit is horrible. Big, big rip off!
Goods take a long time to arrive if you are going on vacation you have to order a long time in advance The storage or fulfillment for the goods is in the USA but I don't think the goods are made in the USA.
Web site should have the information that is material, sleeve length etc. after the product, not have to tab all the way down.
The blue V-neck shirt was totally sewed incorrectly. The sleeves and v-neck have the finished sewing edge on the inside of the shirt, and the raw cut edge on the outside. The dress was supposed to be large but was small at best. I could not pull it down over my chest, it was so tight! Definitely not a large! So unhappy with this!
I've ordered & received 8 pieces of clothing now. Every single piece is absolutely beautiful & looks just like it's picture, very comfortable, because every piece fitted perfectly & was well made with wonderful fabrics. Plus, do I even need to mention every pieces price tag. I'm still over the Moon, at how much money I save shopping here. I'm serious about the heading I put on this opinion. I will not shop anywhere else! Why go shopping where everyone else goes? I don't want to look like every one else does. Do you? Not me... ever!
Love the merchandise but not all of it fit. Now the hassle of returning it begins.
Love the merchandise hope it all fits.
I love using the app and shopping but the cost of shipping is far too expensive the quality of clothing is okay and it is taking far too long for the items to come through.
The sizing of your clothes is not consistent. One never knows what size to order. When the order came in, the same size in products ordered were too smallI or too large. To top it off, your return policy/return address is overseas. The cost to return an item could be more than the purchase price, which makes one take the 15% cash refund. This was my first order and it will definitely be my last!
I measured for each garment as per the size chart, not a single garment fit right. What is described as cotton blend, seems to be some unknown plastic/poly fiber sown with cotton thread or "finished" with cotton seam binding. Sleeves and hems are unfinished, buttons are there but button holes are missing. Sale items can't be returned, quite a racket you have going.
If you think you might need to return your merchandise do not order from JustFashionNow. It has been a big mess so far; however, Beatrice from customer service was a very nice person to have an email conversation with. I'm still waiting to receive the appropriate return label, but intend to stick with it no matter how long it takes.
Also, the fabric in the items I ordered was not nice and cheap looking. I ordered a size S and everything was big. I did keep some of the shirts and altered them to fit. I will not be ordering anything from this company again.
Nice clothes to chose from. Size doesn't always come close to indicated chart, depending on material and manufacturer. I tried to return 2 items cause they didn't fit. The representative told me the return charge cost for me would be more than the cost of the items I wanted to return. She offered an approximate refund of 1/3 of the original cost. Based on my options the representative suggested I took the 1/3 refund. For that reason I will no longer place any orders.
3 Nice items that fit well, good material. 1 t shirt was too big. Capri pants to big. Materials to thin for pants. I requested to get an authorization code to return the 2 items. I did not get a code. I called and was told that it would be expensive to return the items. So they offered me a 35% credit. For the reason of the hassle and expense to return items I would not buy from JustFashionNow again.
Good explanations to long to wait for delivery Sizes on the large size
I received my order in 2 lots which was fine. All but one of the items were as described.
I had two items in my cart, then found it was sold out in the colour I wanted. I cancelled it, but it cancelled both from my cart. I easily put the one item in my cart again and proceeded to checkout.
I don't find the website friendly. I put two dresses in my cart but they were gone when I went to the cart to close out. The sizing charts are a mystery. Why can't dresses have a hip measurement? For a slim dress the bust has no relationship to hip. The bust does not always determine the hip measurement.
I don't find the website friendly. I put two dresses in my cart but they were gone when I went to the cart to close out. The sizing charts are a mystery. Why can't dresses have a hip measurement? For a slim dress the bust has no relationship to hip
Just ordered for the first time…I'll see how long it takes to arrive and what the quality is. I received this product but it was the wrong size (my fault). I wanted to return for a different size but the return cost was so much it just wasn't worth it. I gave it to my maid. The old cliche…. You get what you pay for…. Rings true for these products. They were inexpensive and they looked inexpensive. I'm sure I won't order from this company again…. But for the cost, if you get the right size…. Probably OK.
So bad. The order came the clothes didnt fit and were junk anyway.The packing slip was faded and hard to read. Unable to contact company directly had to try and return via online chat, got the run around, tried putting in my order # and email on site to return, but kept telling me my email and order # dont match. Spent an hour online with three agents and finally realized just getting a run around. Dont order from this company!
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


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