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JustFashionNow

2.9

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
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122,391 reviews

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New York
1 review
0 helpful votes
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Terrible
July 24, 2022

Item did not fit and it Will cost more to return item than to take 15% of total cost, I will never order from them again.!

Date of experience: July 24, 2022
Texas
3 reviews
0 helpful votes
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Late delivery.
July 24, 2022

I ordered a blouse over a month ago and it hasn't even shipped yet. No info in the cause of the delay or on a projected ship date. Never again.

Date of experience: July 24, 2022
Canada
1 review
0 helpful votes
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DISAPPOINTED
July 24, 2022

DID NOT INFORM ME THAT YOU CHARGE IN US Dollars. My order went from 118.00 to 157.00 US.
ALSO TOOK 3 WEEKS TO RECEIVE WITH NO WAY TO RETURN. CLOTHES WERE TOO LARGE AND I GAVE THEM AWAY.

Date of experience: July 24, 2022
North Carolina
1 review
0 helpful votes
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Never again!
July 24, 2022

Pictures look better than what you receive. Shipping time is an out and out lie. Fit is horrible. Big, big rip off!

Date of experience: July 24, 2022
Colorado
1 review
0 helpful votes
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I am still waiting for a blouse
July 24, 2022
Updated review

Goods take a long time to arrive if you are going on vacation you have to order a long time in advance The storage or fulfillment for the goods is in the USA but I don't think the goods are made in the USA.

Date of experience: July 24, 2022

Web site should have the information that is material,...
April 11, 2022
Previous review

Web site should have the information that is material, sleeve length etc. after the product, not have to tab all the way down.

Date of experience: March 12, 2022
Canada
1 review
0 helpful votes
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Sewing mistakes are many!
July 24, 2022

The blue V-neck shirt was totally sewed incorrectly. The sleeves and v-neck have the finished sewing edge on the inside of the shirt, and the raw cut edge on the outside. The dress was supposed to be large but was small at best. I could not pull it down over my chest, it was so tight! Definitely not a large! So unhappy with this!

Date of experience: July 24, 2022
California
1 review
0 helpful votes
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I'll never stop shopping here!
July 24, 2022

I've ordered & received 8 pieces of clothing now. Every single piece is absolutely beautiful & looks just like it's picture, very comfortable, because every piece fitted perfectly & was well made with wonderful fabrics. Plus, do I even need to mention every pieces price tag. I'm still over the Moon, at how much money I save shopping here. I'm serious about the heading I put on this opinion. I will not shop anywhere else! Why go shopping where everyone else goes? I don't want to look like every one else does. Do you? Not me... ever!

Date of experience: July 23, 2022
Minnesota
1 review
0 helpful votes
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Material
August 23, 2022
Updated review

Thought would be a more durable fabric. Looks cheap

Date of experience: July 23, 2022

Nice to have more color and style
June 23, 2022
Previous review

Nice to have more color and style

Date of experience: June 23, 2022
Arizona
1 review
0 helpful votes
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Returns not so easy or convenient.
July 24, 2022
Updated review

Love the merchandise but not all of it fit. Now the hassle of returning it begins.

Date of experience: July 23, 2022

Love the merchandise hope it all fits
June 20, 2022
Previous review

Love the merchandise hope it all fits.

Date of experience: June 20, 2022
Canada
1 review
0 helpful votes
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Shipping and costs need adjusting
July 23, 2022

I love using the app and shopping but the cost of shipping is far too expensive the quality of clothing is okay and it is taking far too long for the items to come through.

Date of experience: July 23, 2022
New Jersey
1 review
0 helpful votes
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Very unhappy
July 23, 2022

The sizing of your clothes is not consistent. One never knows what size to order. When the order came in, the same size in products ordered were too smallI or too large. To top it off, your return policy/return address is overseas. The cost to return an item could be more than the purchase price, which makes one take the 15% cash refund. This was my first order and it will definitely be my last!

Date of experience: July 23, 2022
California
1 review
0 helpful votes
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Appearances can be deceiving
July 23, 2022

I measured for each garment as per the size chart, not a single garment fit right. What is described as cotton blend, seems to be some unknown plastic/poly fiber sown with cotton thread or "finished" with cotton seam binding. Sleeves and hems are unfinished, buttons are there but button holes are missing. Sale items can't be returned, quite a racket you have going.

Date of experience: July 23, 2022
Kansas
1 review
1 helpful vote
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Pictures much better than product
July 23, 2022

If you think you might need to return your merchandise do not order from JustFashionNow. It has been a big mess so far; however, Beatrice from customer service was a very nice person to have an email conversation with. I'm still waiting to receive the appropriate return label, but intend to stick with it no matter how long it takes.
Also, the fabric in the items I ordered was not nice and cheap looking. I ordered a size S and everything was big. I did keep some of the shirts and altered them to fit. I will not be ordering anything from this company again.

Date of experience: July 23, 2022
California
2 reviews
0 helpful votes
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Mediocre
July 23, 2022
Updated review

Nice clothes to chose from. Size doesn't always come close to indicated chart, depending on material and manufacturer. I tried to return 2 items cause they didn't fit. The representative told me the return charge cost for me would be more than the cost of the items I wanted to return. She offered an approximate refund of 1/3 of the original cost. Based on my options the representative suggested I took the 1/3 refund. For that reason I will no longer place any orders.

Date of experience: July 23, 2022

Overall shopping experience.
May 30, 2022
Previous review

3 Nice items that fit well, good material. 1 t shirt was too big. Capri pants to big. Materials to thin for pants. I requested to get an authorization code to return the 2 items. I did not get a code. I called and was told that it would be expensive to return the items. So they offered me a 35% credit. For the reason of the hassle and expense to return items I would not buy from JustFashionNow again.

Date of experience: May 30, 2022
Michigan
3 reviews
0 helpful votes
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WItinng
August 22, 2022
Updated review

Good explanations to long to wait for delivery Sizes on the large size

Date of experience: July 23, 2022

Good explanations
June 22, 2022
Previous review

Good explanations

Date of experience: June 22, 2022
California
2 reviews
0 helpful votes
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The order I made took over a month to arrive. It is described as a sweatshirt in your promotion.
It is a t-shirt. It is size medium, but it is HUGE.

Date of experience: July 22, 2022
Canada
1 review
0 helpful votes
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A 7 item order
July 22, 2022
Updated review

I received my order in 2 lots which was fine. All but one of the items were as described.

Date of experience: July 22, 2022

I had two items in my cart, then found it was sold...
June 20, 2022
Previous review

I had two items in my cart, then found it was sold out in the colour I wanted. I cancelled it, but it cancelled both from my cart. I easily put the one item in my cart again and proceeded to checkout.

Date of experience: June 19, 2022
New York
2 reviews
0 helpful votes
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Nice choices but mysterious size chart.
July 22, 2022
Updated review

I don't find the website friendly. I put two dresses in my cart but they were gone when I went to the cart to close out. The sizing charts are a mystery. Why can't dresses have a hip measurement? For a slim dress the bust has no relationship to hip. The bust does not always determine the hip measurement.

Date of experience: July 22, 2022

I don't find the website friendly
July 22, 2022
Previous review

I don't find the website friendly. I put two dresses in my cart but they were gone when I went to the cart to close out. The sizing charts are a mystery. Why can't dresses have a hip measurement? For a slim dress the bust has no relationship to hip

Date of experience: June 22, 2022
Texas
1 review
0 helpful votes
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Not high quality
July 22, 2022

Just ordered for the first time…I'll see how long it takes to arrive and what the quality is. I received this product but it was the wrong size (my fault). I wanted to return for a different size but the return cost was so much it just wasn't worth it. I gave it to my maid. The old cliche…. You get what you pay for…. Rings true for these products. They were inexpensive and they looked inexpensive. I'm sure I won't order from this company again…. But for the cost, if you get the right size…. Probably OK.

Date of experience: July 22, 2022
Florida
1 review
0 helpful votes
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So bad. The order came the clothes didnt fit and were junk anyway.The packing slip was faded and hard to read. Unable to contact company directly had to try and return via online chat, got the run around, tried putting in my order # and email on site to return, but kept telling me my email and order # dont match. Spent an hour online with three agents and finally realized just getting a run around. Dont order from this company!

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 22, 2022
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback. We are deeply sorry that you are not satisfied with our product and service.
Could you please provide your order number or your email address so that we can check your order and help?

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
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