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JustFashionNow

2.9

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
This company does not typically respond to reviews

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122,391 reviews

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North Carolina
1 review
0 helpful votes
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It takes a long time to receive my items. I do like them once received, just wish it didnt take 2 months to get them

Date of experience: July 21, 2022
Canada
1 review
0 helpful votes
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I enjoy choosing items I want from the large variety of clothing you sell and the prices are reasonable with lots of discounts. Sue T

Date of experience: July 21, 2022
Texas
1 review
0 helpful votes
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Nothing fit and returns are a nightmare
August 20, 2022
Updated review

When I tried to return my order due to fit issues I was kindly told that I would be responsible for shipping, customs issues and it would most likely cost more than what I spent on the items. I was encouraged to keep everything with a 20% discount for my dissatisfaction. I will never shop with this company again!

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 20, 2022
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!


Lots of beautiful things to choose from!
June 21, 2022
Previous review

Lots of beautiful things to choose from!

Date of experience: June 20, 2022
Illinois
1 review
0 helpful votes
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Prices keep changing. Very frustrating. Don't keep changing things

Date of experience: July 20, 2022
Iowa
1 review
0 helpful votes
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Feeling "Taken"
August 20, 2022
Updated review

I ordered a dress from JustFashionNow... paid $10 for shipping and received the dress 2 1/2 weeks later. The dress was huge and came to the floor, but it was sized as a medium. When I contacted the company, I was told that I would not receive the purchase price back until they received the dress and was given the address in China where it must be returned. The cost of shipping the dress back to China was almost as much as I'd paid for the dress. Also I was told that it takes a long time to get to China. I marked this up as a learning experience and will never order there again, obviously.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 20, 2022
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

If you have questions about your order, please contact us by email at [email protected] or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!


Hard to navigate pages
July 20, 2022
Previous review

Hard to navigate pages

Date of experience: June 20, 2022
Canada
1 review
0 helpful votes
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Bad news.
July 20, 2022

So. The items arrived and were nothing like the photo showed. When I emailed how to make returns, I was told the cost of returning postage and handling to China ( first I knew that it was from China) would be more than the items were worth. They would refund 15% of my order - and I 'could keep or donate' the clothes!

Date of experience: July 20, 2022
Florida
2 reviews
0 helpful votes
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Will never ever shop with them again.
August 19, 2022
Updated review

Your site adds everything you look at to a cart. It's annoying. If I want it I'll add to the cart myself. You don't need to add everything I look at to a precast. It's not a help to me. It was confusing and I almost didn't order anything because of that.
One item didn't fit. When I asked to return they offered me 15% of the price to keep it informing me it could cost me more than the price of the item to send it back. They are scam artists knowing full well people won't pay more than the item to send back. Their loss. I shop online for most of my clothes and although some of the items I received I really like, I will never shop with them again. It was an insult offering me $4.50 for a $30 item.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 20, 2022
Miss W. JustFashionNow Rep
over a year old

Normally, the item would only be added to the cart when you click the "Add to Cart" button.
Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!


Your site adds everything you look at to a cart
July 20, 2022
Previous review

Your site adds everything you look at to a cart. It's annoying. If I want it I'll add to the cart myself. You don't need to add everything I look at to a precast. It's not a help to me. It was co fusing and I almost didn't order anything because of that.

Date of experience: June 20, 2022
Washington
2 reviews
0 helpful votes
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Promised a refund, but you LIED.
July 20, 2022

I wanted to return 3 items as they fit like a tent on me. You wanted to give me a 40% credit which I accepted. NO REFUND. I will let media know you are CROOKS!

Date of experience: July 20, 2022
California
2 reviews
0 helpful votes
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Difficult to order things that add up to the discount. Pictures look great but all the clothing is made from the same thin fabric. The printing on the fabric is what makes the clothing look nice. Sizes run small, so order up and be prepared for a light weight fabric,. Not the drape that you expect from the pictures.

Date of experience: July 20, 2022
Florida
2 reviews
0 helpful votes
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I wish your sizing was more consistent.
August 19, 2022
Updated review

I love the selection of the clothing you sell but I find that sometimes a size medium is very small and sometimes it is very big. I never know whether I should order size small or size medium.

Date of experience: July 20, 2022

I love shopping with you
June 20, 2022
Previous review

I love shopping with you.

Date of experience: June 20, 2022
Illinois
1 review
0 helpful votes
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Item was poor quality and when I inquired about returning, I was offered 15% of the purchase price and information that because everything comes from CHINA, that's where it had to be sent back and returns were often difficult and expensive. Terrible customer service!

Date of experience: July 20, 2022
Florida
1 review
0 helpful votes
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Quality
July 20, 2022
Updated review

The material used on the tops are very thin. Sizes come in small. I will not be ordering again I doubt I will wear any of them. I'm very disappointed.

Date of experience: July 20, 2022

These items are not in stores!
June 17, 2022
Previous review

These items are not in stores!

Date of experience: June 17, 2022
North Carolina
1 review
0 helpful votes
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Great site for unique clothes
July 20, 2022
Updated review

Really love the clothes. Haven't seen anything like this in stores.

Takes a while to receive your order.

Date of experience: July 20, 2022

Nice variety of items
June 15, 2022
Previous review

Nice variety of items

Date of experience: June 15, 2022
California
1 review
0 helpful votes
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This buying experience can be very costly. Purchasing clothing on line can be risky as it is because you are not able to try anything on and you don't have the return flexibility as you would with Amazon Prime. Should you decide you don't like the fit and want to return items, you will discover that their fulfillment center is in China and it could cost you more than the cost of the item to make the return or exchange. The company will try to negotiate a discount (mine was 15%), and you will have no choice other than to accept their offer or pay an exorbitant amount to make the return. I would never do business with this company again because they disclose these facts in the fine print. The quality is not great and reflects their low pricing as well.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 20, 2022
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback. We are deeply sorry that you are not satisfied with our product and service.
Could you please provide your order number so that we can help?

Canada
1 review
0 helpful votes
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It has been over a month since I submitted and paid for the order. I thought I would order just two items, to see how quickly I received the order, and verified the quality and sizing of the items.

As stated above, I am still waiting for the rest of my order. Not too good, as experience.

Date of experience: July 20, 2022
New Zealand
1 review
0 helpful votes
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New experience
July 20, 2022

Very quick, had what I wanted, very quick to choice and service was excellent

Date of experience: July 20, 2022
Kansas
3 reviews
0 helpful votes
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Know that their sizing runs smaller than US sizing
August 19, 2022
Updated review

Their fabrics and designs are exactly how they appear on the website. Note that the lengths run long.
I bought a dress that was light weight with a butterfly print. The dress was as beautiful in person as it was on the website. I am 5' 2" and the dress was too long for me. I gave it to a friend who is 5' 7" and she loves the dress. She said that the print was beautiful!

Date of experience: July 19, 2022
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

If you have questions about your order, please contact us by email at [email protected] or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!


So many choices that it's hard to decide which ones...
June 15, 2022
Previous review

So many choices that it's hard to decide which ones to get!

Date of experience: June 14, 2022
Canada
1 review
0 helpful votes
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Shopping yay
July 20, 2022
Updated review

Love the dresses, the colors, the different patterns

Date of experience: July 19, 2022

Love the dresses
June 19, 2022
Previous review

Love the dresses

Date of experience: June 19, 2022

Love the dress styles
June 11, 2022
Previous review

Love the dress styles

Date of experience: June 11, 2022
Ohio
1 review
0 helpful votes
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Didn't like and returns stink
August 19, 2022
Updated review

I have ordered several things from this vendor and they were as described and were nice and I kept them. This order however was not a good item, cheap looking and not the quality of items in the past. When I asked about returning them I was offered only 15% of my original cost to be returned and I rejected that. I was then offered 40% and told I was resonsible for postage back. Well the postage is probably quite high since it must be returned to China. So I will not be purchasing anything in the future because it is just not a good policy of return.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 19, 2022
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!


Easy shopping experience!
June 19, 2022
Previous review

Easy shopping experience!

Date of experience: June 19, 2022
Ohio
1 review
0 helpful votes
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I love it. It fits fine!
July 20, 2022
Updated review

It feels great knowing I will look great at the wedding!

Date of experience: July 19, 2022

Great, it was a wonderful experience
January 16, 2022
Previous review

Great, it was a wonderful experience

Date of experience: January 16, 2022

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
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