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JustFashionNow

2.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
This company does not typically respond to reviews

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122,391 reviews

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Florida
4 reviews
0 helpful votes
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Loved the fit
July 20, 2022

Ease of shopping online and fit and price were right on.

Date of experience: July 19, 2022
California
1 review
0 helpful votes
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Shopping with your company was a very pleasant experience.

Date of experience: July 19, 2022
New Mexico
1 review
0 helpful votes
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The ordering experience was fine, but it took a while to receive.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 19, 2022
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from the COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.

Delivery time = processing time + shipping time
Order Processing: 3-5 Business Days.
Postal Service: 10-15 Business Days.

Regarding the delivery time, you can learn more about our shipping policy here https://www.justfashionnow.com/information/Delivery

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected]
Or by chat online.

Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Thanks for that splash sale
June 19, 2022
Previous review

Thanks for that splash sale

Date of experience: June 18, 2022
Michigan
1 review
0 helpful votes
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Sizes not consistent
August 18, 2022
Updated review

Although I ordered several items all the same size, one of them was at least two sizes smaller than the others.

Date of experience: July 19, 2022

It seemed difficult to navigate through the site and...
July 19, 2022
Previous review

It seemed difficult to navigate through the site and get back to shopping after adding an item to the cart.

Date of experience: June 19, 2022
Florida
1 review
0 helpful votes
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Great service
August 18, 2022
Updated review

Great, products and pricing.
Pricing is comfortable.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 19, 2022
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback. Your feedback is very important to us.
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!


Great, products and pricing
June 18, 2022
Previous review

Great, products and pricing.

Date of experience: June 18, 2022
Ohio
2 reviews
0 helpful votes
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Clothing I will be returning
July 19, 2022

The clothes took a long time to arrive, and they have turned out to be mostly made of mysterious synthetic fibers. And the styles are unbecoming.

Date of experience: July 19, 2022
Colorado
2 reviews
0 helpful votes
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Colorful
July 19, 2022

Easy shopping and cute clothes the top is as pictured!

Date of experience: July 19, 2022
Colorado
1 review
2 helpful votes
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Waiting to hear back from customer service sent them a picture of it.

Date of experience: July 19, 2022

Very easy to naviagte and lots of nice items to look...
June 19, 2022
Previous review

Very easy to naviagte and lots of nice items to look at

Date of experience: June 19, 2022
Canada
1 review
0 helpful votes
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Run, don't shop.
August 18, 2022
Updated review

Cheap fabrics with poor fit, and nearly impossible to get a refund.

Date of experience: July 19, 2022

Love the styles
June 19, 2022
Previous review

Love the styles.

Date of experience: June 18, 2022
Canada
1 review
0 helpful votes
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Dress
July 19, 2022

Lots to chose from. Good variety of different kinds of dresses.

Date of experience: July 19, 2022
Washington
1 review
0 helpful votes
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Bad shipping experience!
July 19, 2022

This was my first time shopping. My order came in two parts, the first part sat at the delivery depot for almost 3 wks. It was shipped FedEx International priority. I did finally get it after contacting your company. The second part came very efficiently by USPS. Thank you!

Date of experience: July 18, 2022
South Carolina
1 review
0 helpful votes
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Too little, too late
August 17, 2022
Updated review

Clothing is much smaller than stated size plus it took over a month to arrive.

Date of experience: July 18, 2022

Shipping cost is way too much
June 18, 2022
Previous review

Shipping cost is way too much

Date of experience: June 18, 2022
Maryland
1 review
0 helpful votes
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Great clothes for the price
July 18, 2022

I purchased 10 items, all tops and 1 dress. I like them all except one. You cannot beat the prices. I will keep checking the website!

Date of experience: July 18, 2022
Georgia
4 reviews
2 helpful votes
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Terrible customer service
August 17, 2022
Updated review

Ordered a dress, size SMALL. Received dress, XXL, in a bag marked S for SMALL; order reflected SMALL. Emailed Customer Service, requesting free return and exchange for SMALL. Was instructed to MEASURE dress width and length; photograph size label on dress; pay about $29 for return (more than cost of dress). ARE YOU KIDDING? Wouldn't it just be more fair for me to RETURN THE GIGANTIC DRESS at YOUR expense (YOUR ERROR!) and you send me, AT NO EXPENSE, the size SMALL dress I ordered?

Date of experience: July 18, 2022

Just fine but a little choppy, going back to check...
June 18, 2022
Previous review

Just fine but a little choppy, going back to check as this takes you WAY back.

Date of experience: June 18, 2022
California
1 review
0 helpful votes
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So cute but TOO small
August 17, 2022
Updated review

I ordered a larger size. They are very cute but I can't wear them. I sent a request for return and reorder weeks ago, but heard nothing back.

Date of experience: July 18, 2022

I did not see my promised 5o% discount for first order
June 17, 2022
Previous review

I did not see my promised 5o% discount for first order

Date of experience: June 17, 2022
Canada
1 review
0 helpful votes
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Colors were nothing like advertised being much duller. Sizes were smaller than I buy in stores marked the same size. I won't order clothing online again.

Date of experience: July 18, 2022
Ohio
2 reviews
0 helpful votes
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Not a good fit
July 18, 2022

Not true to size and runs very small for an American physique.

Date of experience: July 18, 2022
Alabama
1 review
0 helpful votes
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Green striped top.
July 18, 2022

Excellent service

No complaints. I love it. I will order again.

Date of experience: July 18, 2022
New Hampshire
1 review
0 helpful votes
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Cattails
July 18, 2022
Updated review

Nice choices and easy to order, but even though I ordered a small, it is way too big.

Date of experience: July 18, 2022

Nice choices and easy to order
June 18, 2022
Previous review

Nice choices and easy to order

Date of experience: June 18, 2022

Whimsical
April 17, 2022
Previous review

So far it's been easy, we'll see how the quality of the product is later.

Date of experience: April 17, 2022
Texas
1 review
0 helpful votes
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OFF THE CHARTS!
July 18, 2022

Love your merch. And the prices are fantastic! Thank you!
In the end, you have to pick and choose from a long list of "wanted" because JFN has at least something on every page that you either want or need!

Date of experience: July 18, 2022

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
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