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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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Ease of shopping online and fit and price were right on.
Shopping with your company was a very pleasant experience.
The ordering experience was fine, but it took a while to receive.
Although I ordered several items all the same size, one of them was at least two sizes smaller than the others.
It seemed difficult to navigate through the site and get back to shopping after adding an item to the cart.
Thank you for your feedback. Your feedback is very important to us.
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
The clothes took a long time to arrive, and they have turned out to be mostly made of mysterious synthetic fibers. And the styles are unbecoming.
Waiting to hear back from customer service sent them a picture of it.
Very easy to naviagte and lots of nice items to look at
Cheap fabrics with poor fit, and nearly impossible to get a refund.
This was my first time shopping. My order came in two parts, the first part sat at the delivery depot for almost 3 wks. It was shipped FedEx International priority. I did finally get it after contacting your company. The second part came very efficiently by USPS. Thank you!
Clothing is much smaller than stated size plus it took over a month to arrive.
I purchased 10 items, all tops and 1 dress. I like them all except one. You cannot beat the prices. I will keep checking the website!
Ordered a dress, size SMALL. Received dress, XXL, in a bag marked S for SMALL; order reflected SMALL. Emailed Customer Service, requesting free return and exchange for SMALL. Was instructed to MEASURE dress width and length; photograph size label on dress; pay about $29 for return (more than cost of dress). ARE YOU KIDDING? Wouldn't it just be more fair for me to RETURN THE GIGANTIC DRESS at YOUR expense (YOUR ERROR!) and you send me, AT NO EXPENSE, the size SMALL dress I ordered?
Just fine but a little choppy, going back to check as this takes you WAY back.
I ordered a larger size. They are very cute but I can't wear them. I sent a request for return and reorder weeks ago, but heard nothing back.
I did not see my promised 5o% discount for first order
Colors were nothing like advertised being much duller. Sizes were smaller than I buy in stores marked the same size. I won't order clothing online again.
Not true to size and runs very small for an American physique.
Nice choices and easy to order, but even though I ordered a small, it is way too big.
So far it's been easy, we'll see how the quality of the product is later.
Love your merch. And the prices are fantastic! Thank you!
In the end, you have to pick and choose from a long list of "wanted" because JFN has at least something on every page that you either want or need!
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


Thank you for your feedback.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from the COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.
Delivery time = processing time + shipping time
Order Processing: 3-5 Business Days.
Postal Service: 10-15 Business Days.
Regarding the delivery time, you can learn more about our shipping policy here https://www.justfashionnow.com/information/Delivery
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected]
Or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!