JustAnswerReviews 22,920

I was getting pretty worried about my two cats because they stopped using the facilities after I set up a new automatic litter box. They weren't 'going' in that box, in a regular box, or around the house. They just weren't 'going' anywhere. I'd had a kitty die from a similar problem four years ago, so you can imagine how concerned I was. Dr. Carole offered valuable suggestions that relieved my cats' stress about the new litter box, and in turn, my near panic about them developing a more serious problem. Crisis averted. Thank you Dr. Carole and Just Answer!

We live in the Republic of Panama, and our high-tech Kitchenaid dishwasher went on the fritz at Year 3. After having three local repair people into the house to (unsuccessfully) try to fix it, we were so happy to find JustAnswer and "Woody," an appliance repair person who owns his own store and who teaches appliance repair at his local college. Within a couple of minutes, he had shown us the part to purchase on our next trip to the States, and he assured us that he would help us install it ourselves when the time came. Happy us!

I did not want to spend a lot of money to have an appliance repair person come to my home to diagnose the problem with my range. They sometimes charge as much as $85.00 just to check the appliance over. This technician gave me some ways to resolve the problem and then told me that if it did not work what part needed replacing. He saved me a lot of money with his diagnosis. I can now purchase the part and my brother who is an electrician can install it. This is a fantastic service and I will definitely use it in the future. Highly recommend!

After getting some interesting threats via text I wanted to see if there was cause for concern. The criminal lawyer who helped me out was so insightful on explaining the situation from a legal standpoint that I never had to leave my house to get the confirmation I needed to protect me and mine. At the rates most law firms charge for legal advise, without even retaining them as your counsel, this is well worth the service to help determine if you need to hire a lawyer or not. Unfortunately a lot of law firms will find ways to take on even the weakest case just to continue billing their clients. I don't have to worry about that now.

My daughter, s dog got into her dog food bag, because her human 15 yr old sister left the back door open. Her belly was extremely extended, and she was constantly drinking water.We needed to know if the dog needed to go to the dog ER. I had used JustAnswer before for phone and computer questions, so I looked it up on my Ipad. A vet assistant immediately responded to my question, asked me several questions, then said the vet would answer within a few minutes.The site gives you an option of a phone call instead of typing, so I clicked on that, and immediately, a Vet called me. He had read the posts and he assured me the dog was ok and what symptoms might occur. It was a great to get an answer in just a few minutes. I would recommend this site for regular questions, and urgent ones also. Great site

NEEDED INFORMATION ABOUT MY CHARGING CORD NOT STAYING IN MY LAPTOP, WAS GIVEN THE INFORMATION QUICKLY WHERE TO GET A NEW CHARGER CORD. JASON WANTED TO EXTEND THE SERVICES BUT I, M LIVING ON SOC SECURITY AND COULD NOT GET THE ADDITIONAL SERVICES. HE UNDERSTOOD AND DID NOT PUT PRESSURE ON ME TO GET THIS EXTRA SERVICE. HE UNDERSTOOD MY SITUATION. HE WAS EXCELLENT AND I COULDN'T GIVE HIM A DESERVED TIP. BUT YOUR SERVICE IS GREAT AND I MAY BE USING YOU TO TALK TO A LAWYER ABOUT A FAULTY SURGERY AND I, M PAYING THE CONSEQUENCES FOR IT. BUT SINCE YOU CHARGE FOR ALMOST EVERYTHING, I HAVE TO WAIT TILL NEXT MONTH TO CONTACT A LAWYER. THANK YOU FOR YOUR SERVICES ON THIS MATTER.

I'm located in Australia. I needed a legal question answered, very basic yes or no required.
$5 deducted, than after answering took another $76 which I wasn't aware they would do. (Not sure if this is determined by the length of the connection with the "expert" because he was going on, when I just needed Yes or No?)
Then a week or so later took $95 for a memebership I had no idea about, I did get a refund for the $95, but paid $5.70 International bank fees. Not a good experience. Will NEVER use again.

I am COLLEEN POLICASTRO- do not take anymore from my bank account. I see the 5 dollar charge and now I see 14.00 taken out also. I did not sign up for no membership and am very upset that you misled me on your site to a question for 5 dollars. I repeat-DO NOT take anymore from my account.

Being self employed, family guy, juggling home care of family member. Daily routine keeps me so caught up and overwhelmed. I do not have time to go track down people whom have the answer to Question's I ask. I'll bet most people like I my self have reached out with laptop, pc, or "I" device of phone kind. Spend hours searching for answers to what ever question. Loosing lots of time. "RIGHT"! Not anymore. At 2:30 AM on deadline ETC. I had to admit I was stuck. Dreading the seconds it takes get on pc to search web everything. I stumble on JustAnswer. To the point, From legal, mech, health, ETC. There is a pro. For once I new I could sence real help was clicks away. IT is easy, Just a quick question. You get a person not a robot like at P. G.& E or gov. Office. Plus they have second opinion or back up people. JustAnswer is the place you get answers.