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JustAnswer, 24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-808-0645 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
The company enjoys a generally positive reputation, particularly for its responsive and knowledgeable customer service across various domains, including veterinary and technical support. Customers frequently commend the thoroughness and attentiveness of the representatives, which alleviates anxiety during urgent situations. However, there are notable concerns regarding communication, particularly with system limitations that disrupt detailed explanations. Additionally, some customers reported dissatisfaction with prolonged troubleshooting processes. Overall, while the company's commitment to customer care is evident, enhancing communication efficiency could further improve the customer experience.
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Nana is the man he stayed on the phone the hole time until we got it resolved
My first question was to a mechanic who was on the ball. I wasn't expecting a phone call so quickly and unfortunately wasn't able to link up with him. My second (different) question was also to a mechanic who was condescending and way off on his diagnosis. However, my third question was to an attorney who responded quickly, thoroughly and explained things in a way that was easy to understand. Will absolutely continue to use this service.
Great experience with this online vet service. The process was quick and convenient, and the vet was professional, caring, and very helpful. They explained everything clearly and gave me confidence in caring for my pet. Highly recommend!
I called because I was losing my phone screen, sometimes in the middle of a call or leaving a message. The solution was reversing a time out. Easy and not requiring a phone modification.
My mini doodle possible ingested her brothers 100mg trazodone. The vet was reassuring and answered my questions appropriately
From beginning to end my experience was efficient.
My attorney was knowledgeable and had a great personality. He was easy to understand and communicated effectively.
Website was not functioning properly. I would push submit button but nothing happened. I chatted with support and they suggested I receive phone call to resolve issue with my returns. That helped a lot. Issue was resolved.
I am so grateful as a mom of a little one and busy life and little budget to be able to use this a a way to get informed and know what to expect and how to help my dog.
I have used online support services from many companies over many year. Jenny James was the best experience that I have ever had! She was very professional, very knowledgeable and a delight to work with. She calmly provided me with all the information that I needed and patiently worked through a number of issues that I experienced with the TurboTax web site. Intuit has hired a gem!
I had trouble logging in. It happens to me all the time. But you guys saved the day. You were patient with me and steered me right out of the mess I made. Thanks so much for all your help! I
I have a complicated situation with my ex-husband, but the long and short of it is he is forcing me to communicate through avenues where his girlfriend is involved and will not engage in any communication without her being present. JustAnswer gave me some help on how to navigate the situation. I will take their advice and proceed in the best interest of my chidlren.
The problem was solved quickly. The technician was professional and quickly found the solution to my problem
This has happened several times before with the 2023 Range Rover in not starting. Right after purchase was the first time and subsequently several times since. They kept it for 6 weeks to diagnose the issue. It started for the service department but no definitive answer except for pretty much what the Just Answer provided.
I was very troublesome, not that Just Answers did not answers questions, it was because the Georgia Gateway website was not cooperating with the suggested solution to the problem.
My Teddybear ate something she shouldn't have and I had no idea what to look out for. I found JustAnswer! And thought I would give it a try. The doctor I spoke with was very helpful and was able to give me the information that I needed to help my dog. I was very relieved with the prognosis and his assistance.
I was dead in the water with this thing. Mitchell helped me get it going again even though I'm nearly computer illiterate. Nice job
I called in the middle of the night because I was so worried about my identity being compromised. I spoke with Antonio, and she was very informative and gave me some peace of mind. She suggested to me what I might do. I did as she ask, and was relieved after getting in touch with those she said I should call. I am less worried about my identity being compromised.
Answer: Hello Julie, Please reach out to us from the Help Page at: https://www.justanswer.com/help/contact-us Regards, JustAnswer Support
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Cynthia, Thank you for contacting JustAnswer. We're sorry to hear that you want to turn off your membership feature. In order to cancel your membership, you may do so by logging in to your JustAnswer account. Then, click the Edit link in the Account information panel on the left side of the page. On the Edit Your Membership page, next to Membership Status, you should see ON and OFF buttons for your membership, make sure the OFF button is selected and click Save Settings. Once you have followed the steps above, your membership will be turned off. You will continue to have the benefits of the membership until the end of the billing cycle, at which time your account with switch back to Pay-Per-Question status. If you need any help in doing this, or with any other questions about your account, please reach out to Customer Care at [email protected] or 1-800-509-5721. Regards, Adam - Customer Care Supervisor
Answer: Have an agent call me at 708-567-9010 regarding my question already asked. A few times. I need my 2023 taxes amend. The 1099T needs to be taken
Answer: My account on yahoo is registered with email address: [email protected]

