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JustAnswer, 24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-808-0645 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
The company enjoys a generally positive reputation, particularly for its responsive and knowledgeable customer service across various domains, including veterinary and technical support. Customers frequently commend the thoroughness and attentiveness of the representatives, which alleviates anxiety during urgent situations. However, there are notable concerns regarding communication, particularly with system limitations that disrupt detailed explanations. Additionally, some customers reported dissatisfaction with prolonged troubleshooting processes. Overall, while the company's commitment to customer care is evident, enhancing communication efficiency could further improve the customer experience.
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I have used this service before and I have found it an excellent source for legal information. Even when I have had follow up questions, the attorneys have been there to help me. I have referred this service to friends. People like myself cannot afford to have an attorney on retainer, but have legal issues that arise, so this is a service that I can afford to obtain immediate legal questions addressed. Thank you so much for helping ordinary people!
How wonderful it is to have access to a lawyer anytime you need for confidential advice. I highly recomend it
My dog ate a pound of butter. I learned how serious this is by talking to the on line vets. I took my dog to a local ER and found out he was dehydrated and had elevated levels of sodium from the salted butter. He had to stay overnight but he will be fine. Very grateful for their help.
I don't have a ton of money to hire a lawyer so I come to this site. I've been a fan for the past 3 years and have recommended it to every single person I know.
I was having trouble understanding the IRS instructions and guidelines and knowing what to do when filing my income tax and the IRS wasn't taking live phone calls. I even needed more clarification about the answer and Lev stayed with me until I finally understaood. Great service.
Yesterday, my printer suddenly stopped printing. The gentleman (Vishnu) who helped me was very patient and thorough. Within a fairly short time, I was able to print documents from several sources, just as before.
I was kind of skeptical at first, but for a low price just to ask questions what more have I got to lose. I am so happy I gave it a try, the vet was so patience with me, she is prompt, efficient, and knowledgeable. When I say the vet is patience and professional, it's because I couldn't give her more information that she ask for about my cat. I went back & forth for couple of days getting everything together and finally she was able to review my cat last medical reports and gave me a lengthy detail advice and where to seek additional help for my cat condition. I have learned alot just from asking questions, a small price to pay and now I can walk into the vet know exactly what I am looking for. The vet and other team member actually follow-up days after to ask how is my cat doing? I don't know where else you can get such caring people. This is the best online vets ever.
The tech was very helpful. I would definely use them again for any automotive trouble shooting.
Jeff
My husband and I have tackled some minor appliance repair jobs in the past by looking up a "how to" video online. I couldn't find one for the specific problem our fridge was having & was starting to wonder if we were just going to have to bite the bullet & pay an expensive repair bill. I was thrilled to find the Just Ask site. I was very surprised & impressed that we had a technician call us right away. He assessed the problem immediately & explained that 3 things could cause the problem, but from our description of what issues were happening he told us it was most likely a faily simple solution. We bought the small part we needed for a little over $20 - swapped it out with the old one & the fridge is up and running again. The technician who helped us was very easy to understand and gave clear & concise directions. When I went to the parts store - they didn't know exactly what I needed. Luckily I had taken a photo of the part the technician told us we needed. He was available for me to send another photo of the replacement part to make sure I was getting the right part. What a fantastic resource! I will be recommending it to any of my family or friends who come with any similar need!
My little Coton ate a cooked veal bone that I was ignorant enough to have given him. Dr. Altman's suggestions were non-hysterical: give him some bread to cushion possible bone fragments, take him for a walk, repeat, feed him rice and chicken to bulk up stool, be on the lookout for blood or voimiting. I say this is sensible because I saw the response of another vet to an almost identical complaint; he was sure that surgery would probably be necessary. It's about 24 hours later; I've done what Dr. Altman recommended, and my dog seems fine.
I had multiple questions about getting a subtenant out of my home in California. The attorney broke the paragraphs of multiple inquiries down into single questions and answered every one of them separately. He wrote his replies in a way that made them easy for a lay person to understand, intentionally leaving out the legal speak. I knew exactly what to do after receiving his expert advice. The best part was that there was no wait time. I received all of my answers within 10 minutes of submitting the questions. I had to cancel before the end of the free trial because I'm currently unemployed. But you can be sure that I will subscribe to this service once I have a steady income. Excellent service, excellent advice!
I accidentally over medicated my little Papillon with her high blood pressure med. It was late at night and I called the veterinary er as she is already a patient there. They suggested calling the Poison Control. There is a $50+ fee for this call. I, instead contacted JustAnswer, for a much reduced fee, and was able to get help from Dr. Nicole. Her advise was right on target and my little girl is just fine. I pray I don't have to make another call like this, but if I do, I wouldn't hesitate in the slightest.
The car was packed for a cross country drive and our Basset, whose nickname is Lucy Leave It; started gagging. Out came the crewed eraser end of the pencil as she spit up but we knew she had swallowed the rest of the pencil. Would this be another night in the animal hospital or would we pack her into the car and keep our fingers crossed. We had a great frank discussion about our options, the risks, and strategies to minimize them.
Worth every penny i do my own work and run into problems sometimes and it is good to have some wisdom in my corner i remember when i would ask around and it was not always dependable i have manuals that help but sometimes leave me asking questions u got a customer for life
I received an estimate for my car that I felt was inaccurate after doing the online research. I spoke to the tech and he gave me incredibly accurate information about my car as I was being ripped off by the dealership with flat out lies. I felt really good about it. $5.00 was way too little so I will probably stay with the membership for a while.
I have nummular eczema and didn't know to take an antihistame to control the itching. I started the night before I check with JustAnswer. This dermatologist told me to continue doing this, because it will help from the inside.
Had a persistent problem that took a few tries to resolve but there is no way I could have done it alone. I was about to buy a new computer.
Told me exactly what i needed to know. I learned quite a bit. I will use this site again if needed. Thank you!
I wanted to know if my 270K + car would "survive" the change from a 5-speed to a 6-speed transmission. I did not even want to drive the thing because of the relocated clutch guides. Mechanic helped me right away so I "write away" today to thank them. Even better gas mileage.
Sadly, the traditionally trained veterinarians I have contacted do not have nutritional and homeopathic expertise which I feel in my heart to be the best paths to follow to eliminate the severe itching of my newly adopted rescue golden retriever. Pharmacueuticals have been the only recommendations given me but have proved to worsen her condition because of adverse reactions to those medicines. I was guided (searching online) to JustAnswer and received the most concise, knowledgeable recommendations! I am so very grateful to Dr. Scott!
Answer: Hello Julie, Please reach out to us from the Help Page at: https://www.justanswer.com/help/contact-us Regards, JustAnswer Support
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Cynthia, Thank you for contacting JustAnswer. We're sorry to hear that you want to turn off your membership feature. In order to cancel your membership, you may do so by logging in to your JustAnswer account. Then, click the Edit link in the Account information panel on the left side of the page. On the Edit Your Membership page, next to Membership Status, you should see ON and OFF buttons for your membership, make sure the OFF button is selected and click Save Settings. Once you have followed the steps above, your membership will be turned off. You will continue to have the benefits of the membership until the end of the billing cycle, at which time your account with switch back to Pay-Per-Question status. If you need any help in doing this, or with any other questions about your account, please reach out to Customer Care at [email protected] or 1-800-509-5721. Regards, Adam - Customer Care Supervisor
Answer: Have an agent call me at 708-567-9010 regarding my question already asked. A few times. I need my 2023 taxes amend. The 1099T needs to be taken
Answer: My account on yahoo is registered with email address: [email protected]

