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JustAnswer, 24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-808-0645 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
The company enjoys a generally positive reputation, particularly for its responsive and knowledgeable customer service across various domains, including veterinary and technical support. Customers frequently commend the thoroughness and attentiveness of the representatives, which alleviates anxiety during urgent situations. However, there are notable concerns regarding communication, particularly with system limitations that disrupt detailed explanations. Additionally, some customers reported dissatisfaction with prolonged troubleshooting processes. Overall, while the company's commitment to customer care is evident, enhancing communication efficiency could further improve the customer experience.
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Worked with Bart, stepped through a variety of tests, determined that we need to do a fairly comprehensive parts replacement but Bart was pleasant and helpful.
Why do I have a charge for uber* help? Pending charges twice, why? I was told that they should disappear within 3 - 5 days. If still there report it back to uber
We needed answers quickly and JustAnswers website was clear and uncomplicated right away. They connected us to someone quickly who happened to be Dr. Mike. He was clearly very experienced but also so empathetic. Thank you so much Dr. Mike!
My question was addressed and I am comfortable with the response. I was feeling doubtful about whether I could pursue treatment for a dental problem. I'm now hopeful that I can address my issue.
They were very thorough about collecting all the needed information so they could provide me with the best advice on what to do for my pup. The advice I was given was practical and easy to follow. Thank you for alleviating my concerns!
Dr. Adrien told me what I can do now to help Chino at home and also advised whether or not I should take him to the vet by analyzing pictures of his rash, which I needed to know
Ray was excellent in every way got to all my legal needs and questions and inquiries she gave to all the facts and help me a immensely. And very very polite to ease the matter that I had at hand which made me feel much better about the issue.
Came out of the movie theater late last night, truck wouldn't start. Tried all the things that they said on-line to do, no help. Finally came across this website and decided to give it a try. I had no other choice but a tow truck and an Uber. The mechanic was very helpful and taught me some more tricks on how to get this thing started, but sadly it still ended up with a tow truck and an Uber. But it wasn't for lack of trying!
David craig, the spexiualist i talked to, had a bith calm and firm voice -- which does help in situations of nervousness. With competence, conviction, and in a freiendly tone he solved my problem within less than a minute --
Was confounded with my Nordictrack s22i studio cycle. The resistance would not adjust manually. After searching YT and trying what I could find there, my bike still was malfunctioning. I came across JustAnswer and figured it would not hurt to try. Richard, the service tech, gave me valid information with which I was able to correctly diagnose the problem and make the necessary repairs.
I wanted to merge 3 family trees and I used Family Tree finder to merge two trees together, then I merged the third family tree with the newly-merged tree. All good
She talked me through everything, and so far a day later my car has absolutely done a 180. She deserves all the credit she can get!
Eric had me try many things to fix my streaming service. When nothing worked we agreed it's my older tv so he suggested a streaming stick.
When donating to a person seeking a political office, I listed the wrong amount accidentally. I called WinRed later to ask for a correction, and was referred to "Just Answer". They asked for the details. The correction is to be made in about two days. I appreciate the friendly assistance from both of them.
This was a really good experience and we'll worth it! Auto Tech Kevin P was so helpful in his explanation of what the issue may be more than likely. Advised me of questions I should ask when getting my car repaired. Just really great conversation which gave me a sense of relief in approaching resolution options. Very useful site and highly recommend!
Unit signaled the it was clogged. Contacted service consultant who provided good information. Disassembled and reassembled but unit still poor suction.
I got called back right away. The lawyer I spoke with was very kind, and extremely knowledgeable. She explained everything I asked about and them some. I now know how to proceed with my problem. I would recommend using this service, and I hope you have the same experience as I did. Hopefully you will get the same attorney I did, she was great
I believe his name is David. He was very, very good and very patient. And explained things thoroughly to me. It was a good experience
Doctor Mike was incredible! Addressed my dog's issues quickly and with a possible cause that had not been suggested by other vets nor my own research.
For the first time, we have some hope for a way forward and a possible positive outcome.
Thank you for the help!
Just Answer is an incredible resource and worth the low cost to get help for our best friends.
I took 2 celebrex by mistake instead of paracetamol. Dr Sam put my mind at ease. This happened early hours and I was worried about sleeping with having Angina. My mind was put at ease and I had the signs to look out for from Dr Sam.
Answer: Hello Julie, Please reach out to us from the Help Page at: https://www.justanswer.com/help/contact-us Regards, JustAnswer Support
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Cynthia, Thank you for contacting JustAnswer. We're sorry to hear that you want to turn off your membership feature. In order to cancel your membership, you may do so by logging in to your JustAnswer account. Then, click the Edit link in the Account information panel on the left side of the page. On the Edit Your Membership page, next to Membership Status, you should see ON and OFF buttons for your membership, make sure the OFF button is selected and click Save Settings. Once you have followed the steps above, your membership will be turned off. You will continue to have the benefits of the membership until the end of the billing cycle, at which time your account with switch back to Pay-Per-Question status. If you need any help in doing this, or with any other questions about your account, please reach out to Customer Care at [email protected] or 1-800-509-5721. Regards, Adam - Customer Care Supervisor
Answer: Have an agent call me at 708-567-9010 regarding my question already asked. A few times. I need my 2023 taxes amend. The 1099T needs to be taken
Answer: My account on yahoo is registered with email address: [email protected]

