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JustAnswer, 24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-808-0645 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
The company enjoys a generally positive reputation, particularly for its responsive and knowledgeable customer service across various domains, including veterinary and technical support. Customers frequently commend the thoroughness and attentiveness of the representatives, which alleviates anxiety during urgent situations. However, there are notable concerns regarding communication, particularly with system limitations that disrupt detailed explanations. Additionally, some customers reported dissatisfaction with prolonged troubleshooting processes. Overall, while the company's commitment to customer care is evident, enhancing communication efficiency could further improve the customer experience.
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I still have my account frozen from neex and forex. They will not let me withdraw any funds abd want me to put $25,590 dollars more into my account and then give them a front and back photo of my Driver's license. I gad a bad stroke and can't figure out how to do it. I had help from a person Recently met on WhatsApp help me create this account. It is an impossibility for me to come up with another $25,000 dollars. They are scamming me! I filled out online forms with the FBI but I don't think thus forex is located in the USA. Should and how do I contact Interpol? Thank you.
Randall was able to communicate several options for me to look into. We were traveling in our RV at the time and couldn't try anything he suggested until we get to our final destination. I know I can always call back if I need further instructions.
My concerns and issues were addressed in ways that a simple Google search couldn't do. Dr. Scott seemed to know what he was talking about and fully addressed my concerns and I'm grateful!
Our small dog took our large dog medicine in error and the vet. I spoke to addressed all my concerns and even after I had left for about an hour came back and she's still made me feel comfortable with all the answers.
This is a great service for those with limited access to exotic vets. My first contact was not satisfactory so they offered me a second one. The second one took a much more detailed history and viewed the photos I had sent. I was very happy with the second that I talked to. The first one was nice, but did not look at pictures or ask much history. The first one made a diagnosis just on the complaint and I did not feel confident in that.
My friends 3 week old kitten was poisoned inadvertently (pine oil is toxic to cats, who knew?!) Just answers helped us know what to do and explained what might happen if we don't. We got Her to the vet asap and could have lost her if we didn't.
Highly appreciated!
Dr. Salkin was prompt getting back with me to address my concerns about my bunny's health. He answered my questions and gave professional care advice. It really was a relief to consult with an experienced small animal veterinarian during hours that traditional clinics are not available. Thank you for this important service.
I was glad to hear a calm voice and a lot of reassurances from someone who seemed so friendly. I thought it was going to be nerve wracking but he made me feel I could do it. I was glad he helped me because I suffer from Anxiety and was relieved that I could follow him when he spoke to me, he made sure I understood why and what each step meant. I am happy that I DID IT! Thank you 😊
Better than I expected. Very knowledgeable about my condition and the medications. Just what I need. Thank so much I so be back for sure.
I talked to an expert and he was easy to talk to, understood my problem and referred it to the proper department. The problem was resolved and I am quite happy with the outcome. Thank you for your services,
Charlie help me with questions I had about divorce since my husband told me over the phone 3 days ago that he wanted a divorce. I need som information on what steps to take and How to protect myself and kids.
When I initiated my chat regarding a GE dishwasher, the on-screen blurb said my interaction was subject to a "$5 fully refundable" fee. But within moments of ending my chat, I was charged the first of a monthly membership fee of $65. Customer service agent said that was clearly displayed when I started the chat but I'm a retired corporate lawyer - I don't tend to miss such things. It all worked out - JA reversed the charge - but the tempting $5 blurb needs to just as clearly say that by entering into a chat, one is actually joining JA at a cost of $65/mo.
I went online never using this platform before and it was very quick, inexpensive, and easy. The mechanic called me within a few minutes and gave me GREAT tips on what to check on my car. The mechanic was nice, patient, and was eager to help me.
Matthew was great. Very professional. Gave us all of the necessary information to get the problem resolved. He knew exactly what the problem was and the process we need to follow to get it fixed. Pleasant surprise to get this kind of service so quickly.
I was beside myself. I had been locked out and I didn't know it until I went to send my daily report to my doctor. I didn't know what to do. Thanks to Stefan, he calmed me and just took care of my issue and he made it simple. Most times the people on the other end assume that the caller understands what they are talking about. We need them to dumb-it- down for us. Or they get perturbed and make the person feel stupid. I'm a senior citizen, I never claimed to be smart or a genius, but neither am I stupid. We need more people like Stefan (Sorry if I spelled name wrong.)please let him know I am in his debt.
Tech was very knowledgeable and provided to support, information, links and answers I needed to resolve my issue. I was even able to.get directly back to him after having to restart my laptop. Wasn't lost in the process, that was huge!
She didn't make me wait that long, She was very interested in my problem. Then she helped me devise a plan. I will start that plan immediately
Contacted your company and pay five dollars to the credit card and they gave me a phone call from a reputable EV mechanic. This guy was very knowledgable and he told me exactly what was wrong with the vehicle which was minor and the vehicle is now being repaired. Thank you very much and it was the first time I use this company and I'm very very very satisfied
I wanted advice concerning adopting another cat into my home where I already have a female 4-year-old cat. I basically had questions about what gender and age was best to add to the mix. I received my answer quickly and was directed to additional resources if I wanted to research further.
I asked for advice on how to clean my fridge that had mold that I tried to clean (I went on vacation for four weeks and turned my fridge off - bad idea.) I cleaned what I could on the inside of both freezer and fridge with diluted bleach, but there is still a mold smell.
I got instruction on how to remove the control housing and empty the drain pan. I'll probably still turn it over to a professional, but at least I know what needs to be done - and that something can and likely needs to be done.
Answer: Hello Julie, Please reach out to us from the Help Page at: https://www.justanswer.com/help/contact-us Regards, JustAnswer Support
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Cynthia, Thank you for contacting JustAnswer. We're sorry to hear that you want to turn off your membership feature. In order to cancel your membership, you may do so by logging in to your JustAnswer account. Then, click the Edit link in the Account information panel on the left side of the page. On the Edit Your Membership page, next to Membership Status, you should see ON and OFF buttons for your membership, make sure the OFF button is selected and click Save Settings. Once you have followed the steps above, your membership will be turned off. You will continue to have the benefits of the membership until the end of the billing cycle, at which time your account with switch back to Pay-Per-Question status. If you need any help in doing this, or with any other questions about your account, please reach out to Customer Care at [email protected] or 1-800-509-5721. Regards, Adam - Customer Care Supervisor
Answer: Have an agent call me at 708-567-9010 regarding my question already asked. A few times. I need my 2023 taxes amend. The 1099T needs to be taken
Answer: My account on yahoo is registered with email address: [email protected]

