JustAnswerReviews 23,044

Any problem I had was quickly answered by an accountant.

Attempting to get Roku setup, never got the call back that was promised. Very disappointed!

I had a very helpful, informative and a quick response within the hour to some jewelry I wanted to have appraised, thank you very much.
P L.

I was smack dab in the middle of filling my taxes. I did not have the information I needed. I asked Just answer and they came to my rescue quickly and saved my day

Very helpful,, dr was knowledgeable and I could tell wanted to help..

I could not have fixed Ford car without the instuctions provided. Not available from search engines, Saved $500

Credence Sol was very knowledgeable & professional about the subject I'm having trouble with & assisted me in how to get assistance! She helped me feel at ease. Thanks for your patience & assistance!

Working over the phone, Anthony made tests to diagnose the problem with my i-phone. He was crisp, and clear in giving me directions to solve the issue.

I was redirected to this site for a simple question -- the replacement part number for an LG refrigerator/freezer water filter. I sent the information and no response.

Three days ago I discovered an error message on the front panel of my Kenmore (LG) French door refrigerator: "Er IF" and attempted to search for the meaning. Finally I went to Google, entered the message and was referred to "Just Answer." I was connected with Matt who phoned me and described the meaning of the message--that "the defrost fan was frozen." He made several suggestions of how to attend to this situation--all of which an 84 yr. Old women was not able to tackle along. 24 hours following this phone call I discovered that the error message was no long showing on the panel and there was a puddle on the floor in front of the fridge, the ice maker was working along with the water dispenser. It is now another 24 hrs. Since this discovery and so far, so good! I will be on alert from here on to make sure the French doors are securely closed so as to keep any air out which causes the ice buildup, etc. Matt was very clear in his evaluation and patient with me.
Thank you for the evaluation and I will highly recommend Just Answer to anyone who asks.

The care I got for my Dog was so great. Advice was spot on. She considered the meds I already had in my leftover cabinet so I didn't have to go buy new meds, she CARED and follow-up was great also. Highly recommend!

My lawyer he responded my question quickly and clearly, and very patient, and professional.

Very helpful his suggestion worked out great. Kind

Because it was 3.14 ( Pi day), I thought it would be nice to send out a bit of humor using the Greek symbol for Pi. Internet said easy, do this, that, and the other and bingo phone language is now Greek. But, no way, no how can I do anything in Greek on my phone. Tried a few things to try to get back to English, to no avail.
Found JustAnswer and signed on. Tech got the job done, but now I have two "second languages" that I can switch to at the touch of a button. Been there, done that.
I checked my credit card for the cost of this:
$1 for application
$55/ month for subscription
$39 for my requested fix job
I emailed JestAnswer to say $55 or $39 but not both. Result is my account has been cancelled and all three charges are still pending. And, they asked for a review.
My rating:
Technical support = 9.5
Customer relations = 0.5

Bad service all the way. Never have I had to pay to talk to someone to help me. By the way Curtis did not. Never will buy another product of yours and will never recommend you. And I will cancel the cc payment.

Waste of time and money and have write a 50 character answer just say that