JustAnswerReviews 22,783

Matthew explained everything and helped us fix the problem.

It was helpful to get extra opinions and I appreciate the patience...

The generator in our RV wasn't starting and we were surprised because it's a new generator and it was working fine a week before this happened. We called mechanics who told us something that would require us to bring it into a shop, but Randall from "Just Answer" calls us and asks us questions about the RV and the generator and then with his clear checklist and explanation, we were able to identify the issue and have the generator start up again. It was a simple fix! Randall was more knowledgeable then any of the local mechanics we talked to. He gave us clear next steps which made us feeling more comfortable about being new RV owners.

Asked two questions and got very helpful answers. There was a bit of glitch getting the questions through, but finally got everything I needed. Thank you!

My experience was very good technician was very helpful very kind caring and wanted to help me in every way.

Jane was very informative and helpful in understanding the policy and guidance.

Effective communication. Fast and straight to the point

I was having problems with "400 bad request". I contacted Just Answer for help and Andy came to the rescue. He was so helpful and very patient with me. In the end he suggested I go to one of the AT&T Stores to have them reset my phone. I will go there first thing in the morning! I signed up with Just Answer for a monthly fee and I can contact them the next time I have some computer problems. I highly recommend Just Answer if you are having computer problems! You won't regret it!

I would highly recommend this company to family and friends.

Excellent and knowledgeable, plus fast communication with regard to my questions!

Oh my gosh before I spoke with Laasaard I was panicking and I did not know what to do and he helped with through the process and saved me.

I need to understand how to take care of final things after the death of my son and what needs to be filed with the courts I am unsure of how to file with a probate court. We had a good conversation and I wanted to talk directly with someone.

Very helpful. Expert had all the knowledge to fix the problem

My circumstance needed an expert opinion. Charlie was very empathetic to situation with very detailed instructions laid out. Gratitude!

Very informative thank you it has put my mind at ease for now even if the outcome doesn't. It has helped

She was polite, very knowledgeable and made me feel at ease.

All I needed was information about wattage. The Chat person connected me to a form I had to fill out to get a repairman I didn't need and had to pay a " fully refundable" fee of $5. How do I get my refund?

I had one lawyer ask one question and said they couldn't help me; so patience is warranted regardless of the situation. Once Debra reached out, her answers were clear and concise and she advised me to see a local lawyer. Simple answer and did not make me feel bad for the situation I was in which is super important.