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JustAnswer, 24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-808-0645 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
The company enjoys a generally positive reputation, particularly for its responsive and knowledgeable customer service across various domains, including veterinary and technical support. Customers frequently commend the thoroughness and attentiveness of the representatives, which alleviates anxiety during urgent situations. However, there are notable concerns regarding communication, particularly with system limitations that disrupt detailed explanations. Additionally, some customers reported dissatisfaction with prolonged troubleshooting processes. Overall, while the company's commitment to customer care is evident, enhancing communication efficiency could further improve the customer experience.
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I have a tax question for Anna and she give me exact indication of what I needed to do. I appreciate the assistance and I will definitely use this service in the future.
Was very knowledgeable and patient with me which goes a long way.
The information I received was very informative for a civil matter in Florida. My attorneys walked away from my case after 4 years and now I'm defending myself (Pro Se) I needed answers regarding Interrogatories to the defendants (I'm the plaintiff) and how to submit to individual witnesses to my case. I wouldn't have known I needed a subpoena for each person's Interrogatories sent for additional evidence regarding my case. This was a very valuable piece of information.
Expert legal advice both fast and affordable. Jessica B. Not only provided advice and answered my questions but reviewed my documents for accuracy. What more could you ask for? A+++
Debra was professional and curious for us and we loved the service.
I am a novice Canva creator. Arunya helped me complete my project on time and within the dimensions that my organization was requiring. His 17 years of experience definitely helped.
I was signed up for several text subscriptions immediately which was annoying. The lawyer answered my question quickly and concisely which was very much appreciated.
I will not use this service again.
The advice I received was invaluable and safety minded. Thanks again.
He was very kind and compassionate! He knew his stuff and answered my questions immediately. Highly recommend!
Excellent and fast experience, all questions clearly answered.
Self taught, but had my solar checked after my install, that was in 2012.
Very precise and to the point. And he gave me good advice on how to proceed.
A challenging subject (Legal Order Debit) in PA. Consider it a levy on a bank account and frozen funds until debt is paid off. Excellent discussion and learning experience. Alex S was to the point and explained the situation as what my options may be. I am trying to go local with additional legal points of view.
The answers I got were clear and useful. I know exactly what I need to do now.
Waiting on the finished product undetermined ending December 2037?
I fell so good, about there expert advice. I will keep his name.
I was inquiring on, actually, advice on how to be able to clip my super spicy cats nails. She's a tortie! Medications that might be used to calm her down. We discussed a few things to try, along with going over the things I have tried. Dr Yerke was extremely knowledgeable and understood my frustration. And she also "got" my sense of humor regarding the situation. She all reassured me that I wasn't doing anything wrong and in fact, I was doing things right.
Helpful advice. My virus infection has been going on for a few days.
Dr asked me the right questions and got to the root of the issue
Dr Rhett Burch listened to my concerns over my almost 13 year old Halloween furbaby, Luna Belle. She has been sneezing and congested for a couple months, but recently started digging at her ears, as well. He confirmed some treatments I had already tried, gave me some new information regarding allergy medicine (Zyrtec/Claritin) being able to be used for my girl, Lulu. I was not aware that those needs were able to be an option/effective for cats. He then suggested getting her in to be seen to possibly get her a little more aggressive treatment in regards to antibiotics, steroids, bolus of fluid, etc. Would definitely recommend Just Answer to other pet parents seeking knowledgable information (especially if it a weekend or after-hours). Especially since going down the rabbit hole that is Google usually ends in confusion and frustration. Just Answer is open 24/7 and you can speak with an actually veterinarian, to get clear answers, by live chat or by phone. Luna and I are grateful for and appreciate the time and knowledgeable answers Dr Burch spent consulting with us. Thank you, again, Dr Burch!
Answer: Hello Julie, Please reach out to us from the Help Page at: https://www.justanswer.com/help/contact-us Regards, JustAnswer Support
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Cynthia, Thank you for contacting JustAnswer. We're sorry to hear that you want to turn off your membership feature. In order to cancel your membership, you may do so by logging in to your JustAnswer account. Then, click the Edit link in the Account information panel on the left side of the page. On the Edit Your Membership page, next to Membership Status, you should see ON and OFF buttons for your membership, make sure the OFF button is selected and click Save Settings. Once you have followed the steps above, your membership will be turned off. You will continue to have the benefits of the membership until the end of the billing cycle, at which time your account with switch back to Pay-Per-Question status. If you need any help in doing this, or with any other questions about your account, please reach out to Customer Care at [email protected] or 1-800-509-5721. Regards, Adam - Customer Care Supervisor
Answer: Have an agent call me at 708-567-9010 regarding my question already asked. A few times. I need my 2023 taxes amend. The 1099T needs to be taken
Answer: My account on yahoo is registered with email address: [email protected]

