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JustAnswer, 24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-808-0645 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
The company enjoys a generally positive reputation, particularly for its responsive and knowledgeable customer service across various domains, including veterinary and technical support. Customers frequently commend the thoroughness and attentiveness of the representatives, which alleviates anxiety during urgent situations. However, there are notable concerns regarding communication, particularly with system limitations that disrupt detailed explanations. Additionally, some customers reported dissatisfaction with prolonged troubleshooting processes. Overall, while the company's commitment to customer care is evident, enhancing communication efficiency could further improve the customer experience.
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Wendy was very knowledgeable and professional. Her advice was helpful.
Appreciated, appeared to be a great listener and willing to solve problems
Excellent service. I got help with all my questions and they make me to feel much better
I was really worried about what happened to me from scammers. Michael eased my mind and fixed my problems. Quickly.
Could not had any better well done I just wanted to make sure I took off the music one and I don't need that one was very helpful
Battled with my issue without being able resolve it myself. It was resolved within minutes
The Doctor was understand and gave me the advice I was asking for. It was a last resort to contact just answer but I'm very happy I did.
Every appraiser I have spoken with has been extremely knowledgeable as well as king, considerate, compassionate, and patient. If they do not know the particular item, they are honest enough to admit it, but find items for which their expertise lies. I only had one "eh, so so" appraiser, but everyone else has been wonderful. I had a huge theft recently, and had pictures of the stolen items; because I do a photo inventory of my home periodically. Had I not had the photos, I would not remember everything that was gone until I thought of it later. The appraisers identified the items. I can now find them and replace them. I thank the appraisers of Just Answer.
Lawyer was considerate, knowledgeable. And gave me the confidence to fight for my rights. Her answers to my questions were as I suspected, just needed the confirmation. And she was friendly yet professional. Thank you, Jean. :)
I was pleasantly surprised by the quick response and the excellent, easily understandable answers I received to my complex problem. It was a bit to of an issue, which was on my part, to finally get our phone call started but once we did, the call went smoothly and rather quickly,to resolve my questions. FIVE STARS!
I was quite nervous for few days until I received your information
I was actually charged $1 to join fee and $55 for the monthly service fee which I was completely unaware of. I am glad to have had my question answered by a licensed attorney and the advice he gave was basically proceed forward with filing for an emergency hearing because the other parent (Father) is trying to over extend his control as the custodial parent and deny me access to our child because he signed our child up for an extra curricular activity without informing me of the activity, days/ times/ locations where I could support the child by being present. So the attorney was very insightful. I guess if I had known I had to pay $55 monthly subscription fee I probably wouldn't have joined at all, but if I think about it the value is there so I would say ok but I would like to be made fully aware upfront to be able to make the choice instead of being mislead to believe asking a question would cost me only $1.
Iv had issues for awhile and been in a lot of pain! I have seen multiple dentists all telling me different things and this dentist knew the true case just as I suspected. I now will find a better dentist.
Our 15 month old Yorky, ate small pieces of a peace lily. We have raised Yorkies for 31 years and knew to give a small amount of peroxide. Our vet was unable to answer us because of the time of day and apparently her phone was not working. It was a comfort to hear from the experts and to know that we did the right thing and further advice was given on feeding and Care, this is a great service!
Gave us peace of mind when we were on the road and unable to get to a vet. Highly recommend.
It was good I got to ask the same questions again and again but the problem hasnt been dealt with yet
The tech was amazing He new the all the answers
I rebuilt the transmission in my ford focus now I am receiving error codes
The tech new just what was wrong and how to fix it
Dayo Michael, CPA was extremely helpful, honest and knowledgeable. I felt like I could completely trust him!
My RV has a full size standard Maytag refrigerator. Last year I had to have the compressor replaced, and it only lasted a few months. My local tech had no idea what to do differently. I called the manufacturer of the RV (Tiffin) and they said they've had better luck with LG refrigerators. My local appliance store said they think LG is junk and would not suggest I switch. Your tech actually worked at an LG factory and said their compressors are spring loaded and would withstand vibration better than the Maytag model where the compressor sits on the floor without springs.
I asked about the lumps under my dog's skin, probably Lipomas, but wanted to know if they should be surgically removed as in humans. Dr. Bynum's answer was concise, cordial, and helped me make my decision. I also asked him a second question about having my Springer's teeth cleaned and a molar extracted - if that was necessary? Dr. Bynum explained the reasons a molar might need to be extracted, but not normally a healthy molar. He was awesome; easy to follow his advice! I recommend this service; wish Dr. Bynum had an office near me, because I would take my doggie to him!
Answer: Hello Julie, Please reach out to us from the Help Page at: https://www.justanswer.com/help/contact-us Regards, JustAnswer Support
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Cynthia, Thank you for contacting JustAnswer. We're sorry to hear that you want to turn off your membership feature. In order to cancel your membership, you may do so by logging in to your JustAnswer account. Then, click the Edit link in the Account information panel on the left side of the page. On the Edit Your Membership page, next to Membership Status, you should see ON and OFF buttons for your membership, make sure the OFF button is selected and click Save Settings. Once you have followed the steps above, your membership will be turned off. You will continue to have the benefits of the membership until the end of the billing cycle, at which time your account with switch back to Pay-Per-Question status. If you need any help in doing this, or with any other questions about your account, please reach out to Customer Care at [email protected] or 1-800-509-5721. Regards, Adam - Customer Care Supervisor
Answer: Have an agent call me at 708-567-9010 regarding my question already asked. A few times. I need my 2023 taxes amend. The 1099T needs to be taken
Answer: My account on yahoo is registered with email address: [email protected]

