JustAnswerReviews 22,957

Very quick transition from geek squad to just answer and quick and very helpful service

Paul, the JustAnswer technician, was great! He understood the problem with my television and was able to assist me in correcting it. I'm very pleased!

I go the number and I've talked to a lady and she was very nice and she helped me very well.

Chari was extremely helpful and patient in her guidance to solve my problem! I'm very appreciative of her ability to get me 'on-line' again.'

The technician I spoke with was very helpful and easy to understand with his instructions on how to fix the problem with the microwave keypad.

Ice maker in top unit located in the fridge would not dispense ice through the door. Technician led me through how to remove the bucket and locate the reset switch. Unit is working properly now.

I received an email stating that I owed money for a traffic violation. I don't know if it's real or not but I am taking to the police station to see if they can help me.

Nana is the man he stayed on the phone the hole time until we got it resolved

My first question was to a mechanic who was on the ball. I wasn't expecting a phone call so quickly and unfortunately wasn't able to link up with him. My second (different) question was also to a mechanic who was condescending and way off on his diagnosis. However, my third question was to an attorney who responded quickly, thoroughly and explained things in a way that was easy to understand. Will absolutely continue to use this service.

I called because I was losing my phone screen, sometimes in the middle of a call or leaving a message. The solution was reversing a time out. Easy and not requiring a phone modification.

My mini doodle possible ingested her brothers 100mg trazodone. The vet was reassuring and answered my questions appropriately

From beginning to end my experience was efficient.
My attorney was knowledgeable and had a great personality. He was easy to understand and communicated effectively.

Website was not functioning properly. I would push submit button but nothing happened. I chatted with support and they suggested I receive phone call to resolve issue with my returns. That helped a lot. Issue was resolved.

I am so grateful as a mom of a little one and busy life and little budget to be able to use this a a way to get informed and know what to expect and how to help my dog.

I have used online support services from many companies over many year. Jenny James was the best experience that I have ever had! She was very professional, very knowledgeable and a delight to work with. She calmly provided me with all the information that I needed and patiently worked through a number of issues that I experienced with the TurboTax web site. Intuit has hired a gem!

I had trouble logging in. It happens to me all the time. But you guys saved the day. You were patient with me and steered me right out of the mess I made. Thanks so much for all your help! I

The problem was solved quickly. The technician was professional and quickly found the solution to my problem