JustAnswerReviews 21,219

The person was very helpful and patient. I am a 77 year old grandmother and not the most tech savvy. The gentleman was very patient and respectful.

Richard demonstrou tranquilidade na solução do problema apresentado... sempre muito atencioso, respondendo com claresa e objetividade.

Well, nobody could get the landlord's telephone number. But what I got was a helpful start with my having to dig a little deeper into it.

I could not get my computer to connect to the internet and I was ready to pull my hair out, but I got an answer that fixed everything!

I was asking for a change of service because I purchased a new car. The ease of completing the task was easier than talking to their live person

My dog bit a celebrex capsule, did not ingest much as I took it away. I was concerned is she would get sick, what to do, how long to watch her.

She was able to solve the problem in a matter of minutes. Very professional and knowledgeable. I recommend Just Answer and I'll use it again. Was rere

Terrible how many times do I need to explain this. Telegram account changed phones number stays the same Telegram says that my phone is banned so contact techs support for HELP. AND YES YOU HELPED YOUR SELF TO $50.00 but you didn't help me get back on Telegram no your guru guy disappeared I kept texting him for 5 minutes after he gave me a bunch of Mobo Jombo and he never came back to assistance.

I spoke with Tyler, he was aware of the issue I was contacting them about. He was great in being able to direct me to a phone number to contact to gain info needed. I really appreciate his help.

At first his instructions seemed confusing, but once I sent him pictures of what I was looking at we were right on track. He was able to locate the problem and give me all my options to have it fixed. Excellent customer service!

Had not been able to locate information on any other platform regarding placement of the EVAP canister on my vehicle. While I wasn't happy with the answer, I now understood what the problem was.

The technician was very helpful. I explained that one of the side brushes on my Shark robot was sticking and that was giving an error message.

I checked in with JustAnswer and was given two technicians - Nahum and Ashu. Both Technicians were wonderfully very helpful and patient with me and my non-experience computer abilities. I would be most acceptable to giving them both a 10+. Thank you, Nahum and Ashu!

The vet gave me many different options to take. Obviously, first one was talk to a vet and get diagnostics. I really like the fact of giving me 12 options and explaining it each option.

I contacted them because I thought I was being scammed by a a predator I met online. He was thoughtful and kind until he wanted to send me a package which has some questional items in it before that could happened contacted Just answer and they gave me the best advice. Thank you.

Your broken unit is still here with me. Wrong answer. You charge my card without my permission. Wrong answer. I think you are dishonest overall. I will go out to purchase a new unit without your help or guidance. Right answer.
Crs

It was easy to follow instructions.
All contacts were very pleasant and patient with my responses.
Last but not the least, problem solved

The experience was very good. The mechanic was very knowledgeable and easy to understand what he needed me to do in order to find the issue. Highly recommend this app.

I was scammed by a plumbing company. The bank would not dispute this charge. He told me exactly what I needed to do and was incredibly helpful. He told me next steps and volunteered to help me write a letter to the scammers. I am so pleased with my experience with him.