JustAnswerReviews 21,240

John knew exactly what I was talking about when I described my problem and gave me the solution right away!

Caring and kind. Good instruction for me to get the problem fixed

The experience was quick & easy. Kala was very. In formative and very helpful ' answered all my questions

I had an issue with one customer and I did not know what to do but as I have an Apple tablet I decided to write to the Apple Support and I was directed to Just Answer technicians and they cleared my problem. Thanks Apple Support

Cleared up in less than 10 minutes, cleared up in less than 10 minutes,

It was a pleasant experience and felt secure in dealing with a professional. Thank you thank you thank you.

Great fast, clear help. Alleviates some stress to move forward.

My PC would not let me open the screen saying this was a Microsoft alert and I needed to call a # 877. I contacted this site to find out if it was legit. It's not!

Short and to the point with relevant information. Made it easy to understand.

I was trying to cancel a subscription and was having a terrible time. Several people helped me and they were all patient, kind and considerate especially since l had no clue as to what l was doing. I will not hesitate to use Just Andwer again.

I still have questions I want to still talk to legal eagle

Company trying to not pay severance after signing separation agreement

Matthew did an excellent job in helping me with my Employee Uniform questions. We now have a good direction to move forward with.

Customers should understand that the response can take up to 24hrs to be answered. It is worth the wait now that I know

Great! Never expected such service. The answers were provided in a timely manner using clear understandable language.

Very helpful knew the watch I needed knew the product I needed. I ordered the watch from on line.

I am involved in a very complex legal matter and was unable to find representation. As a self representing litigant i was able to navigate the many complex rules and processes of the Canadian Legal system.

I had a tax question I needed answered. I could go to IRS and get an answer for free but would probably have to wait a long time for a response. I saw JustAnswer and it seemed like a reasonable charge of $5 to answer my question. I had to enter my debit information so they could be paid and I would receive my answer. I would then have membership which I was told could be canceled at any time. I was shocked when my bank statment showed an immediate charge of $55. I canceled my membership about 2 weeks after receiving the answer to my ONE question when I saw the $55 charge. I asked for a refund of $50 when I canceled my membership. No response from the online chat and no refund issued to my card. I called and demanded a refund. At first, I was told "no refunds". I insisted and threatened to report them for unfair business practices and I have been told I will receive my refund. We shall see. Bottom line, stay away from this company as what they state they will do and what they actually do are quite different.

First response was delayed. After that responses were prompt and accurate