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JustAnswer, 24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-808-0645 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
The company enjoys a generally positive reputation, particularly for its responsive and knowledgeable customer service across various domains, including veterinary and technical support. Customers frequently commend the thoroughness and attentiveness of the representatives, which alleviates anxiety during urgent situations. However, there are notable concerns regarding communication, particularly with system limitations that disrupt detailed explanations. Additionally, some customers reported dissatisfaction with prolonged troubleshooting processes. Overall, while the company's commitment to customer care is evident, enhancing communication efficiency could further improve the customer experience.
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This is an amazing place to come for assistance!@legaleagle was phenomenal in helping me with our problem and my anxiety was reduced drastically. This is the place to go for legal questions to get you going in the right direction.
John fixed my issues on my hotmail emails with extra efforts and patience!
Bannister, is very thorough attorney. Satisfied all my concerns.
Todd gave me good advice and explained how my plant was in shock at being dried out and then I watered it too much when I did water it.
I was looking on YouTube for answers on how to fix our fridge model for a specific issue. Saw the JustAnswer ad, signed up, Within minutes, I was on a call with a technician. Identified the issue less than five minutes, and I ordered the part online. Highly recommend this. It makes so much sense, not having to wait a day or two for a technician to come out identify the broken part. You may still need a technician to install the part, but you will save the money and time on the call out.
We had a huge internet interruption and after repairs were done I had everything back but my internet and landlines. So I started with a chat and then asked for a phone call. Omar called me and I found out I really didn't need a router at all because it was built into my cogeco modem.
Omar then got the important model #s etc. Walked me through the steps and YAY I have the internet back. He stayed online with me until it was verified to be working. Absolute gentleman and a real pleasure to have help me. Outstanding
Due to health issues I asked about changing the placement of names on our deed. I also had a question pertaining to probate court. Not being an attorney and being ignorant pertaining to legal issue concerning real property. I'm happy I made the call. The attorney I chatted with answered all the questions I had. Her answers lifted a burden off my shoulders.
James was very down to earth and went to the meet of the problem. He was able to help me out and point me in the right direction. Thank you!
He stayed with me on phone until it was fixed. If it happens again he told me who to call in my area. He was great. Please thank him. I think his name was Eric?
Thanks again, the Kerr's
The attorney gave me answers in a way that was easy for me to understand and broke down the process with the steps i needed to take.
I am under duress, representing myself in a medical malpractice case and desperately seeking an attorney. I had lots of questions about the best way to find an attorney, help while I am representing myself, and why in my situation attorneys are unwilling to take my case. I got fast, honest and helpful answers from the two attorneys I spoke with on JustAnswer.
I have health concerns about my pup. Dr. Jess gave me the info I needed before contacting my vet. She also gave the possible issues that could be causing my dog problems. Now I am informed when I go to my vet.
I was so frustrated with my newish Dyson vacuum. It just kept pulsing on and off and I couldn't figure out what was wrong! My Just Answer expert was very patient and sent me two videos to give me more than just a fix for my problem. There was additional info in the videos that will help me use some functions I didn't even know about.
Although my problem ended up to be a simple oversight, your technician was very methodical in is diagnoses. He was patient and worked me to the point that I was able to find my glaring mistake.
Since my refrigerator was suddenly making very odd noises (the chute for ice cubes to the dispenser clapping shut every few seconds) and all indicator lights were flashing, the situation felt urgent...and the product manual was no help.
He was very calm and explained the issue and gave me problem solving ideas
My 17month old multipoo ate my 15yr old multipoos medicine before I could get to him. I panicked worried it would harm him. I called within 15 minutes and after talking with the vet, my mind was at ease.
Thank you many times over!
David was great! He was able to explain exactly what I was up against in layman's terms!
Answer: Hello Julie, Please reach out to us from the Help Page at: https://www.justanswer.com/help/contact-us Regards, JustAnswer Support
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Cynthia, Thank you for contacting JustAnswer. We're sorry to hear that you want to turn off your membership feature. In order to cancel your membership, you may do so by logging in to your JustAnswer account. Then, click the Edit link in the Account information panel on the left side of the page. On the Edit Your Membership page, next to Membership Status, you should see ON and OFF buttons for your membership, make sure the OFF button is selected and click Save Settings. Once you have followed the steps above, your membership will be turned off. You will continue to have the benefits of the membership until the end of the billing cycle, at which time your account with switch back to Pay-Per-Question status. If you need any help in doing this, or with any other questions about your account, please reach out to Customer Care at [email protected] or 1-800-509-5721. Regards, Adam - Customer Care Supervisor
Answer: Have an agent call me at 708-567-9010 regarding my question already asked. A few times. I need my 2023 taxes amend. The 1099T needs to be taken
Answer: My account on yahoo is registered with email address: [email protected]

