JustAnswerReviews 21,258

I was very satisfied with the conversation I had with the person I spoke with but not at all happy that it wasn't explained to me I would be charged $55 at the end of our conversation. I understood there would be a $5 refundable charge but the $55 came as a complete surprise. I was not at all happy about that. I do not wish to have my name printered for other to read. This is my opinion and does not have to be read by others.

This business is a scam. They advertise a small $2 charge for answers but discretely sign you up for an outrageous monthly subscription fee without being upfront about it. It's hidden in the fine print and is slimey and a scam. Avoid at all costs!

Knew what I was asking - were able to direct my questions(s) to the right person - helpful information and worked. A Little longer wait than I was hoping. Thank-you JustAnswer.

Response was very quick and to the point. Very much appreciate that.

The attorney was very concerned and very kind to me as a customer. She provided prompt service and sent information to me in a timely manner. I was and am really glad that she worked with me. Sincerely, Joyce Leifheit

My answer was received in seconds. Very quick and true answer.

My expert was great. He was very patient & nice. Although we could not figure out the problem, we eliminated many of the reasons. So, after I am now ale to approach Microsoft support with a list of what was tried to make the final repair a little speedier.

Needed a quick answer about whether or not I needed an attorney to settle a real estate transaction in another state.

I was very satisfied with the legal advice as such but NOT with the way I got it. When I turned to Citibank with a certain question I was turned over to your organisation without prior information about the possible costs involved. More transparency PRIOR to further steps from me like providing my credit card details would have been more appropriate in my opinion. I do not mind paying for a certain service but I want to know what I can expect so I can decide whether I want that service or not. That was not clear to me in this case!

While they did not help with my question I mistakenly signed up for a monthly contract with them. When i realized that and talked to them they refunded the $55/monthly fee I was charged. I had expected a big fight but there was no hassle. This shows they run a legitimate business and are not rip-off artists

It was news to my ears that you
My problem is only a cold start valve that I didn't know it had

I cannot figure out why my 2018 ford explorer police runs roughly at slow speeds. A mechanic suggested I clean the mass airflow device and the throttle body. That is a start.

I find this service to be very helpful specially in my business! It's one on one conversation that can send me in the right direction to solving daily issues in less than an hour 7 days a week!

Had to wait a bit for response but advice given was reassuring and gratefully received

My Outlook app could not open my inbox, which has worked for several decades!
A JustAnswer was suggested by my Microsoft support representative.
I did log onto JustAnswer and got everything fixed: What I had as my original problem plus additional
System problems that handicapped my ability operate error free.
A very good service that I will continue to use as needed.