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JustAnswer, 24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-808-0645 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
The company enjoys a generally positive reputation, particularly for its responsive and knowledgeable customer service across various domains, including veterinary and technical support. Customers frequently commend the thoroughness and attentiveness of the representatives, which alleviates anxiety during urgent situations. However, there are notable concerns regarding communication, particularly with system limitations that disrupt detailed explanations. Additionally, some customers reported dissatisfaction with prolonged troubleshooting processes. Overall, while the company's commitment to customer care is evident, enhancing communication efficiency could further improve the customer experience.
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The lawyer answered all
My concerns listened to me carefully and recommended what I need to do to stara
Case
I had received very healthy dialogue and information from Dr Emily. She addressed all my issues/concerns and I am very satisfied with this website and especially Dr Emily! Thank you for having the vet services online! 🙏
Speaking with DrDrago was a great service. I hope I can find a different pair of Kuru shoes that work for me.Thank you for providing such custom help!
Excellent thank you no thank you. I don't have 50 characters
He told us what to do and it was fixed in less than a minute. We tried to fix all of 2 days and couldn't.
I didn't know how to start investigating but was given a good direction. Once I get further into the trail I'm sure I will get back in touch with the mechanic.
The very was calm, very informative and patient. She helped me with my concerns.
The vet was very attentive and helpful with all of my questions and concerns. I highly recommend using them!
The whole process from start to end went very smooth. Everyone was very professional and helpful. Our local vet said our dog would not have survived if we had not followed the guidance of Dr. Jen.
It is very helpful to communicate with someone that has experience and can quickly provide information to assist with concerns.
Fast response time on a complicated estate property concern.
Anthony was very knowledgeable and was able to pinpoint my problem and come up with a solution in a timely manner
Kelly called me back quickly and stayed on the phone until he figured out what was wrong thanks
I was willing to pay the $5 fee for help getting a lost government ID. Then it becomes a $45 additional charge for the answer and a monthly subscription, When I requested a refund the associate got angry and told me that he answered my question. Fortunately my credit card company didn't agree with him either.
The quality of the answer was weak at best. It didn't work but fortunately Google had free advise that worked without any of the aggrevasion associated with justAnswer. It should be called justscam.
Dr. Bethany L. Took my problem very deep and gave me great advices and support!
Dr. Ivana, was very thorough with her answers. I went on line to see, what causes a dog to keep throwing up stomach bile. My 4 year old dog was throwing up in the early morning hours, for the last couple of days. So, I ran into JustAnswer on the web site. The person on the website took all my information. She said a Veterinarian would call me back. Within minutes the.Vet called me back. She introduced herself as Dr Ivana. She went over my concerns and asked me more questions, about my dog Sky. She was very patient. She told me that my dog could be throwing up bile, because of changing her food recently, which my son did, two days ago. Dr. Ivana, told me exactly what to do. She was very kind and listened and answered all my questions. I did exactly what she told me to do. So far everything is fine. I would recommend JustAnswered to anyone who needs answers about their animals. Pat
I needed help identifying a piece of artwork prior to selling it. I was able to get enough information to know what it was worth and that I felt comfortable selling it.
Answer: Hello Julie, Please reach out to us from the Help Page at: https://www.justanswer.com/help/contact-us Regards, JustAnswer Support
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Cynthia, Thank you for contacting JustAnswer. We're sorry to hear that you want to turn off your membership feature. In order to cancel your membership, you may do so by logging in to your JustAnswer account. Then, click the Edit link in the Account information panel on the left side of the page. On the Edit Your Membership page, next to Membership Status, you should see ON and OFF buttons for your membership, make sure the OFF button is selected and click Save Settings. Once you have followed the steps above, your membership will be turned off. You will continue to have the benefits of the membership until the end of the billing cycle, at which time your account with switch back to Pay-Per-Question status. If you need any help in doing this, or with any other questions about your account, please reach out to Customer Care at [email protected] or 1-800-509-5721. Regards, Adam - Customer Care Supervisor
Answer: Have an agent call me at 708-567-9010 regarding my question already asked. A few times. I need my 2023 taxes amend. The 1099T needs to be taken
Answer: My account on yahoo is registered with email address: [email protected]


Hello Michael,
We understand how frustrating this experience must have been, and we truly hope our team has been able to assist you in resolving the matter. If you haven’t yet received support, please don’t hesitate to get in touch with us—we’re here to help.
Best,
Julie, JustAnswer Customer Care
[email protected] or 800-808-0645