JustAnswerReviews 22,596

Experience with 1st 2 techs, Tyler & Pearl was awful & they simply both dropped off without finalyzing the chat.
3rd Tech was 5/5 & awesome. Shrinivas was quick and solved my issue within 10-15 min vs. the 1.5 hrs with 1st 2 techs. This 3rd person definitely warranted a "5" rating. Awesome!

The professional got on the chat within 1 minute, helped with the issue, and stayed on until all of my questions on the issue were answered.

I received a call right away from a lawyer and talk to him for a while. He was very helpful. He prevented me from being scammed out of more money. I'm so glad I did this and less expensive than actually going to a lawyer and talking to him. I have a lawyer here locally that charges $200 just to talk to him for 10 minutes

First time caller, they surprise you w a $5 supposedly refundable fee, i was desperate so went for it. The Tech was awesome. He was patient, so incredibly helpful and persistent. We got it fixed yay. Cant say enough about him. Turns out the $5 fee is attached to some $38 monthly membership scam that auto renews annually of course. I cancelled that membership this morning. Not sure if i get any refund but at this point im thrilled my device works!

While the questions I had at the moment were answered and Rukko was VERY pleasant and patient with me, new ones have arisen. I am still not able to complete my filing. I have a number to call, but I cannot find the time to call when a tech agent could help me without taking time off from work (and I only get paid when I work.) I am so frustrated. I should have taken all my info and paid someone locally to do my taxes. This year has been the most frustrating tax season I have every had. Mainly because I am being asked for info from a year form that I cannot find. Nor have I been able to successfully find it online. My life does not revolve around my phone and I am highly resistant (and usually fail when I try) to doing all things on my phone.

Dr. Olgby was very thorough, and gave me a lot of insight, and a lot of reassurance as well… she answered all of my questions in a timely manner and was very precise… I definitely recommend any one needing health questions answered, this is the sight to come to… I will definitely refer this to others….

Got my help in a manner that I could understand! You would have thought that the tech. Was sitting in front of my tv with me!

I just did not understand how to remove my payment information and I ask for help. It took a few tries.asking for help but they finally helped me and removed my payment information. Thanks for all the help.

👀 the $60 fee felt scammy. It was advertised as $5 or at least that is how I interpreted it. Uncertainty in the legal system is 💯 me. I did get truthful advice from legal dan. I appreciated the honesty. Helped me have a chance at certainty.

The online agent asked the right questions, was respectful and empathetic in responding, and was quick to summarize and take action regarding my situation.

I was struggling with my personal life... I had some questions, and I didn't know who could help me answer them, so I googled and found this site. I contacted them, and within less than 15 minutes, a lawyer was calling me on the phone. She answered all my questions, which gave me peace of mind.

It took me a bit to get connected with a pro but when Elizabeth connected with me she was great! I was able to ask all my questions and she gave precise answers. I have had a lot of misinformation regarding the administration of my mom's trust and this was the best one on one I have had with any attorney. I have a lot more confidence now on how to proceed correctly and within the law. Thanks Elizabeth I know we will be talking again soon!

The technician I talked with was very knowledgeable, and told me that the problem may resolve itself if I followed his directions. He also told me how to fix it if I needed more than the reset that's built into the 'board '. Very polite

I wasn't able to send any emails on my computer and wasn't able to get verification on my phone! S was very patient, listened carefully and knowledgeable to what was going on!

Very quick to respond. Offered a legally recognized solution that no one else had suggested. Good experience.

My Jonathan Alder Keurig stopped activating the brewing process when I pressed the blinking button. So I wanted to know if it could be repaired and what would it cost to repair. The tech I was connected to gave an honest opinion which I greatly appreciated.