JustAnswerReviews 22,645

I've been with Just Answer for many years. I have always received an honest answer from caring individuals.
What makes this great? No prior judgements by how you look, dress and especially age.
I see my mother being treated as if she can't talk for herself because she's 84. Her mind and thought process works better than mine!
So now if she has a question I can't answer, Just Answer will answer it for me, and correctly.

Very good, helpful, accessible, very satisfied. They called me on time. They did exactly what I wanted

I opted for a phone call. I received a voicemail for a survey response. The tech responded and I could hear him but he could not hear me. After two more attempts we connected.

It was a great pleasure speaking to a person on the matter at hand. Cheating was simply a breeze.

He correctly diagnosed my problem. I had not thought to disconnect the router too, and when I did, my phone and computer 'found' the printer. It just needed to totally reboot. I would never have thought to disconnect both the printer AND the router, too.

I received a detailed explanation of multiple options and directions to take my case.
All my questions were answered quickly and in great detail.

Very grateful for the advice and impressed with Dr Steve's thorough instructions.

The vet was extremely kind and understanding. She helped me and put my mind at ease!

Experience was amazing! Steve was thorough, patient and understanding. I felt well taken care of. Very helpful!

My issue was extremely complicated and extremely complex. I usually have a hard time explaining with so many details. Jerimy did not miss a step. He knew exactly what I was trying to say sometimes even before I said it.

I've used JustAnswer before and in that experience was good. But this time I was referred to JustAnswer incorrectly and Amar quickly understood this and said I should contact my bank.

The doctor was clear and precise in his answers, making it easy to understand his replies.

Very professional and knowledgeable
Excellent experience congratulations

My experience was satisfactory, it took a little longer than I thought it should but I understand research takes a minute.

For several months, my husband, having his sound on with his iPhone Pro Max, was unable to hear a tone/sound letting him know I had texted him. For all other text messages coming in from other people, his phone alerted him each time.

The first tech who tried to help me was unable to do so and she gave me the contact info to reach Apple Support.

Before ending my connection with Just Answer, I was given the chance to connect to one more technician free of charge. The second technician was able to resolve the issue.

I am relieved that my husband can now be alerted to my incoming text messages to him.

Answered all my questions. Made me feel better knowing I didn't have to do anything

Alan my advisor offerd his expertise in a concise and understandable manor. He systematically walked down the issues I was having and provided to me a solution/plan that I will be working on. I had reached the end of the rope and didn't know what to do next. This was my first experience using a service like this and because of his professionalism, and guidance, I will not hesitate to use Just Answers again. Given the time and effort I had invested in my vehicle, the cost of having him advise me on the next steps is and was invaluable. I appreciated him giving me the reasons and the technical aspects of why he was suggesting what to do. You can't buy experience, except when you use Just Answers. I will not hesitate to use this service in the future and thanks for providing a platform like this.

I already submitted a review when I received the request to rate the expert who helped me.