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JustAnswer, 24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-808-0645 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
The company enjoys a generally positive reputation, particularly for its responsive and knowledgeable customer service across various domains, including veterinary and technical support. Customers frequently commend the thoroughness and attentiveness of the representatives, which alleviates anxiety during urgent situations. However, there are notable concerns regarding communication, particularly with system limitations that disrupt detailed explanations. Additionally, some customers reported dissatisfaction with prolonged troubleshooting processes. Overall, while the company's commitment to customer care is evident, enhancing communication efficiency could further improve the customer experience.
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I paid out money in order to get a package from someone for 6.2 million dollars after sending 200 dollars for delivery and 150 dollars for a receipt they wanted 150 more to give to the FBI
Dr. Basu was very helpful and detailed in regards to helping me with questions I had regarding baby kicks in my third trimester. I was connected immediately as well which was helpful as I have not been able to get in touch with my normal OB today.
My dog all of a sudden wouldn't eat as normal and then she started throwing up. I googled the symptoms and answered a few questions and was connected with a vet. She informed me to get my Bella to a vet ASAP.
Why did it take two days to get the right person on the phone? She was great. I told him I am old and can't hear. I thought they should've quickly put a live person and help me do the right thing.
My dog had ate a vitamin D and the internet was saying it was toxic. I gave him charcoal and was wanting to know if there was anything else I needed to do. The Vet was very helpful and told me he was going to be fine, that he did take enough to be toxic. I was so relieved!
Jeff was so patient with my total ignorance, and fear of pressing the wrong thing. He did have to repeat himself a couple of times.my fault not his.
Had a specific issue that put me in loop when trying to e-file. Expert walked me through various possibilities to clear issue promptly and professionally.
The gentleman I dealt with was very knowledgeable and gave me excellent advice and how to try to find my answer when neither one of us could
I was having trouble with my PSR Yamaha Keyboard. The volume was -surging while playing a melody. Thanks for giving me an idea of how to fix the issue. At the moment, I think I may have solved the problem. I will continue to monitor it carefully, just in case this is wishful thinking.
Dr. B was very thorough with her questions and shared her opinion clearly. She provided great advice and treatment recommendations, and I will definitely have him see his vet for a check-up. I highly recommend this service, as it saved me from taking my cat to an emergency vet and caused less stress for him. Thank you again, Dr. B. I truly recommend it.
I've been working to install this printer for 5 hours. It should not have taken that long. You need to make it easier to understand.
I couldn't have asked for a better person than I got. He was very polite and respectful. Answered all of my questions very quick and made me feel like I knew him really impressed with his help and didn't take long. No beating around the bush. Always to the point. Very good highly recommend him. Thanks.
Going in to the conversation, I was very nervous. He answered all my concerns and I felt 100% better after speaking with him. And his synopsis was to the point.
Answers were directly to the point and guidance explained step by step. Very good experience.
I have a 2001 motorhome that I was having very strange electrical problems with now I'm a mechanic have been all my life grew up in an auto repair shop in Richmond and have been known for my talents in automotive electrical but this motorhome is a big diesel pusher it's got 3 different 12 volts three different 12 volt systems & a 120 volt ac system. The technician that I got which was a surprise to me He's very knowledgeable on the motorhome and it's had experience with that model of motorhome he has been very helpful part of it which is reassuring my thoughts but he's giving me guidance which is helped so I'm very very happy with him and the service
The initial chat bot was easy to use and Dr. Ivana was very thorough in all Q&A. Even though she confirmed my fear for my slider, she gave me steps to take to help him until I can find a local vet.
I am having trouble with various cash applications to my bank account. We discussed why (and how) this is happening and what to do about it.
Answer: Hello Julie, Please reach out to us from the Help Page at: https://www.justanswer.com/help/contact-us Regards, JustAnswer Support
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Cynthia, Thank you for contacting JustAnswer. We're sorry to hear that you want to turn off your membership feature. In order to cancel your membership, you may do so by logging in to your JustAnswer account. Then, click the Edit link in the Account information panel on the left side of the page. On the Edit Your Membership page, next to Membership Status, you should see ON and OFF buttons for your membership, make sure the OFF button is selected and click Save Settings. Once you have followed the steps above, your membership will be turned off. You will continue to have the benefits of the membership until the end of the billing cycle, at which time your account with switch back to Pay-Per-Question status. If you need any help in doing this, or with any other questions about your account, please reach out to Customer Care at [email protected] or 1-800-509-5721. Regards, Adam - Customer Care Supervisor
Answer: Have an agent call me at 708-567-9010 regarding my question already asked. A few times. I need my 2023 taxes amend. The 1099T needs to be taken
Answer: My account on yahoo is registered with email address: [email protected]

