JustAnswerReviews 22,787

Dan did amazing with in 5 min he knew what was wrong with my enclave told us what he thought and sure enough it was what Dan said! Dan helped fix my enclave thank you

Very easy to understand and helpful all the way though the problem.

Matthew was great all the way. Great to talk to and very helpful

Needed advice and guidance on how to go about changing will and trust.

Technician called and was knowledgeable and friendly. However, as he started to explain how to look at the oven to determine if there was an electrical issue causing the smell coming from the oven when on, the call started to be staticky and cut off. The phone flipped over then to a recording asking for a review of JustAnswer, and we hadn't even got an answer to our question!

After about ten minutes of trying to tell the chatbot i would like to describe our issue to a person the chatbot thought we should talk to a person. I agreed and was directed to a screen to enter our cc number for a $1.00 charge for help. Stupid me, I did this and it popped up that we were being charged $56.00. I did not want a recurring $55.00 charge every month, so no. Then as this was happening our cc company was calling as they saw this a fraud. The tech support site showed they would refund $55.00 of the $56.00 but we'll see. I feel I got off cheap if I get the $55.00 back and don't have to block our card and get a new one. What a rip.

I received the information needed. This is a good service for a reasonable price.

Thank you Dr Porter for your advise. It was very helpful and made me feel better. I was in a panic, and after talking to you I feel better Thank you

My rambunctious young 7 lb cat may have consumed flea/tick medicine for a 44 lb dog. General Google searches showed it could be fatal. The vet here said not to worry. He put my mind at ease. 10 hours later, the cat is fine.

Clarification on the mothers rights were needed and provided

No power on kitchen slide. Helped trace it to a loose wire. Great help

Was able to handle my concern and questions with knowledgeable info. Was courteous and cared. Ty

If I get my $56 back, I will give them credit. But if not, they'll wish they had. You know, I never even applied for membership. They cut in to my business dealing with AMTRAK. Honest mistake? Or crook?
WE'll soon ALL FIND OUT!

Dr Sandra asked good questions and listened to my concerns.

The. Vet was so nice and she listened to all my concerns and explained every detail of what is going on and I feel so much better!

My husband (84) and I ( 69) have a new LG Smart TV we can barely run. Last night we wanted to watch Kid Rock in a special Rodeo Event. That required us to purchase a streaming Chanel for the first time and subscribe to YouTube. None of which we had any experience with. The Just Answer Technician gave us clear, easy instructions that allowed me to successfully complete the tasks in a very short period of time.

I did not understand I was to leave the chat page to respond in my email, the information was there but I was still on the chat page.