Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
JustAnswer, 24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-808-0645 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
The company enjoys a generally positive reputation, particularly for its responsive and knowledgeable customer service across various domains, including veterinary and technical support. Customers frequently commend the thoroughness and attentiveness of the representatives, which alleviates anxiety during urgent situations. However, there are notable concerns regarding communication, particularly with system limitations that disrupt detailed explanations. Additionally, some customers reported dissatisfaction with prolonged troubleshooting processes. Overall, while the company's commitment to customer care is evident, enhancing communication efficiency could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Dr. Porter was very helpful in explaining what may be causing the sneezing and what I can do to solve the problem. He provided other symptoms to look out for. Doctor was very helpful.
Dr Porter was so knowledgeable and helpful. I really appreciated his patience to listen to the problem and give me great advice. I will definitely use this service again.
I was stressed about finding the right Vet near me before bringing home my first puppy soon. I was guided by a very knowledgeable Vet on here who offered 4 different Vet options near me. She then gave me guidance by giving me suggestions on what things to look for when deciding between those Vet options. And she answered various other questions I had about my soon-to-be new puppy. I couldnt be happier after our conversation! Lifted so much weight off my shoulders! Super friendly, super knowledgeable, will use this again in the future I'm sure!
I've been dealing with a retail company which uses illegal business and marketing tactics. This has been going on for 2 months and can get no one there to listen or reply!
My Technician worked with me to get rid of this situation and thoroughly checked my phone to make sure nothing was compromised. She understood and realized the problem. We were in touch over a couple of days and I'm rid (I hope) of this place. They have feelers that extend into your phone, computer! I will ask for her if I have any more issues.
He answered all my questions with compassion and knowledge I needed to ease my mind. If I have anymore question I will be contacting him again.
Working on getting sound from a new receiver with no luck. Reset many times according to web cite with no luck. With minutes of testing, my problem was solved. Thank you
Charles 77 was so helpful. I'm a 74 year old woman, not to much of a handyman. He walked me thew every step of the way. My dryer quit working. We
Figured out the problem and he explained how to replace the part. Very patient and he didn't talk down to me like a lot of people do. It was a refreshing experience.
Dr. Basu was able to give me valuable insight on how to locate the appropriate physicians for my needs despite me having great complications in my medical history. He was understanding, compassionate, not at all condescending, which is a big problem with a lot of physicians when dealing with my kinds of issues. I would recommend his guidance to anyone who needs a professional ear.
I am not very tech savvy but Andy's clear instructions were very easy to follow and he was very patient with me.
She was very understanding of my inquiry.
Led me through steps to help solve issue.
Wish all folks would be like her. Had a very frustrating night but the lady made my day much better. Thank you!
My initial enquiry was to confirm a legal process I thought I knew. I obtained some additional legal information that helped me.
It was great I got help I counsel people who are in great need someone copied my profile and the Instagram deleted the one you all helped me block the other from seeing my profile picture and things I give my clients
The guy understood my frustration and was able to guild me to the right solution
I was directed here from the Social Security website with a question regarding benefits. The initial AI conversation was quick to refer me to a person -Caleb C- who was incredibly helpful and personable. He answered my questions and greatly relieved my anxiety over this process.
Thank you Benjie for being so patient and helping me until the end. Your answers gave me hope again as I was becoming so desperate to get to the bottom of the technical problem.
- It would be useful to be able to download the contents of the chat
- I was unable to get an invoice for the fee I paid for the consultation
The technician was able to provide the service required to get the system back online in just a few minutes. While on the phone, he demonstrated professionalism and patience.
The information I received gave me a positive feeling that I can overcome this horrific situation. I will recommend this service to others that I run into and need legal advice.
I was assisted in finding the support email for canceling an App. He sent me the web site to use. I followed it's instructions, NOW just hoping it works. So we will see.
Answer: Hello Julie, Please reach out to us from the Help Page at: https://www.justanswer.com/help/contact-us Regards, JustAnswer Support
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Cynthia, Thank you for contacting JustAnswer. We're sorry to hear that you want to turn off your membership feature. In order to cancel your membership, you may do so by logging in to your JustAnswer account. Then, click the Edit link in the Account information panel on the left side of the page. On the Edit Your Membership page, next to Membership Status, you should see ON and OFF buttons for your membership, make sure the OFF button is selected and click Save Settings. Once you have followed the steps above, your membership will be turned off. You will continue to have the benefits of the membership until the end of the billing cycle, at which time your account with switch back to Pay-Per-Question status. If you need any help in doing this, or with any other questions about your account, please reach out to Customer Care at [email protected] or 1-800-509-5721. Regards, Adam - Customer Care Supervisor
Answer: Have an agent call me at 708-567-9010 regarding my question already asked. A few times. I need my 2023 taxes amend. The 1099T needs to be taken
Answer: My account on yahoo is registered with email address: [email protected]

