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JustAnswer, 24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-808-0645 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
The company enjoys a generally positive reputation, particularly for its responsive and knowledgeable customer service across various domains, including veterinary and technical support. Customers frequently commend the thoroughness and attentiveness of the representatives, which alleviates anxiety during urgent situations. However, there are notable concerns regarding communication, particularly with system limitations that disrupt detailed explanations. Additionally, some customers reported dissatisfaction with prolonged troubleshooting processes. Overall, while the company's commitment to customer care is evident, enhancing communication efficiency could further improve the customer experience.
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Dakota was super helpful, we need to order the parts now. Very knowledgeable.
Dr. Debbie was so concerned and helpful. She took her time, answered my questions and fully answered what I needed to know. I would definitely use the service again in an emergency..
I just started learning how to use the app, but things worked out well. I also had a good talk with Dr. Gill, one of the veterinarians.
The doctor called addressed everything and gave mecax5 hour window afterwards I could txt him directly if something transpired with my dog. I also got a follow up from him this morning.
It was so easy to chat with just answer and get hooked up with a technician who helped me troubleshoot my problem and now the parts have been ordered and they're on the way. I was so dreading having to call a repair man so I'm very happy with my experience thank you so much
My GE Dishwasher had the control panel lock up. He told me what to do in two seconds! It was fantastic! Unfortunately the report after told me to give a keypad rating and I couldn't access the keypad except on the phone and so couldn't do the rating. It was excellent! Many thx! Jarid was from S.Carolina and I'm in Florida
I needed hands on assistance for a more technical installation. The plumber online got me to the point where I was convinced that the job was over my skill level.
Sorry I gave you a 9 now, doctor gave good advice still giving her fruit such as apples, small pieces of raisins, she's eating good drinking lots of water but her poop is still slimy she's acting a little bit better except her poop.
They answered all of my questions and give me peace of mind would recommend them to anyone who has car problems
I was lucky to be helped by Stefan on Just Answer. I was so frustrated trying find a solution to get my PC working after it shut down. The code I needed was saved in my Microsoft account but I couldn't log in. I am usually able to figure out how to fix a tech problem but after hours of trying I was so frustrated that I just asked, and Stefan helped me open the Microsoft account quickly. Stefan seemed very knowledgeable and I will ask for him again if I have another tech problem.
An online supporter addressed me, got my specifics concerns and directed me to a professional. I was almost immediately contacted and all on my questions were answered. Most importantly I appreciated the friendly reassurances. The Dr also followed up by leaving contact information should I need further assistance.
Attorney was amazing. She really helped me navigate my concerns.
Renting from landlord, at location for 15 years, and was able to get my questions answered about my rights and advised on how to go from here. I will be asking more questions and am glad to get the help!
Seemless chatting with Dora at impressive pace that prepped Dino the technician to call me with lightning speed before I was even done answering her final question. Dino dove right in and we discovered the solution within seconds…all of this after hours on a Friday evening. Great experience!
I use this app every day. It is good to have a human connection in this AI driven world. I communicate with doctors, lawyers, vets, and I have many items of jewelry appraised. Great app. Totally worth the money.
I thought I would only be a subscriber to JustAnswer for a month or two, but as time has pressed on, I find myself using it every day. I have received good advice from doctors, lawyers, veterinarians, contractors, tax specialists, career counselors, appraisers and more. The experts take this very seriously and provide thoughtful responses to every question. I am most impressed with JustAnswer.
Nathan gave me the answer I needed and your service was great and thank you for helping me out because I really get upset when people mess with my only income or try to mess with my only income and is bad enough that I can't get Medicaid or food stamps because I make too much money so thank you again
The vet i spoke to was incredibly knowledgeable and very helpful.
The Vet was wonderful and helped tremendously... gave a 9 on satisfaction because I was never clear on how much my credit card would be charged... I want to know that please text or email me
Answer: Hello Julie, Please reach out to us from the Help Page at: https://www.justanswer.com/help/contact-us Regards, JustAnswer Support
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Cynthia, Thank you for contacting JustAnswer. We're sorry to hear that you want to turn off your membership feature. In order to cancel your membership, you may do so by logging in to your JustAnswer account. Then, click the Edit link in the Account information panel on the left side of the page. On the Edit Your Membership page, next to Membership Status, you should see ON and OFF buttons for your membership, make sure the OFF button is selected and click Save Settings. Once you have followed the steps above, your membership will be turned off. You will continue to have the benefits of the membership until the end of the billing cycle, at which time your account with switch back to Pay-Per-Question status. If you need any help in doing this, or with any other questions about your account, please reach out to Customer Care at [email protected] or 1-800-509-5721. Regards, Adam - Customer Care Supervisor
Answer: Have an agent call me at 708-567-9010 regarding my question already asked. A few times. I need my 2023 taxes amend. The 1099T needs to be taken
Answer: My account on yahoo is registered with email address: [email protected]

