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JustAnswer, 24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-808-0645 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
The company enjoys a generally positive reputation, particularly for its responsive and knowledgeable customer service across various domains, including veterinary and technical support. Customers frequently commend the thoroughness and attentiveness of the representatives, which alleviates anxiety during urgent situations. However, there are notable concerns regarding communication, particularly with system limitations that disrupt detailed explanations. Additionally, some customers reported dissatisfaction with prolonged troubleshooting processes. Overall, while the company's commitment to customer care is evident, enhancing communication efficiency could further improve the customer experience.
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Glad to know that there are Dr's that are there to help provide awnsers to questions we might have without having to go into the office. I felt very comfortable and I would definitely use this when or if I have any other concerns. Thank you so much Dr.Dago
Just answer was an amazing resource for troubleshooting my appliance issue! The technician was able to quickly determine the problem and advise on how to resolve it.
Ren was patient, courteous, and professional. He helped me access video. He stayed in the phone to help. I fixed the problem with REN's help!
IRS website would not let me make a required payment Roque was able to guide me through a few options to overcome the obstacles. And to make my payment. He offered great advice on obtaining past returns that the IRS never paid to me
Was great. He told us just what to do. We were really satisfied.
I was having trouble figuring out how to get the information I wanted and JustAnswer can up online. I am so glad it did. It will save me 1000's of dollars. Tom
Confirmed new part number. I looked all over internet for old part number but it was no where to be found. There was no way i could have known about the change. Thank u for this help.
Very professional and understanding. Treated me with dignity and respect and answered all my questions
Needed to correctly program our iPhones to seemingly print from the smartphones to our home printer. Thank you
Brandon was very knowledgeable in my current situation and was great at giving guidance and tips.
Great service will use it again very fast answer very professional answers very knowledgeable answer and good guide
Had a tax issue on housing. CPA answered quickly about my questions.
Lawyer was quick and informative. He gave feedback I can use to make an informed decision about moving forward with my claim.
The technician was able to solve my problem. I'm a senior and not very comfortable with technology and he was very patient and walked me through each step. I would definitely use this service again.
My computer needed the drum replaced. I had ordered what I thought was the correct drum; but, thanks to your technician, realized I had ordered/received an incorrect drum.
Chris came up with two tests that may help me determine what the issue is.
Just Answer, fully exceeded my expectations. Dr, Nitto was professional, respectful and thorough. He is a very kind and thoughtful man who ensured that all my questions and concerns were addressed. I will use Just Answer again for sure!
Great!
I had a vet question about my dog and a veterinarian answered and all is well
The platform was easy to use and the Criminal Lawyer was extremely professional and sent a very detailed and thorough report. Even gave what steps I should take to help and help in the future.
Answer: Hello Julie, Please reach out to us from the Help Page at: https://www.justanswer.com/help/contact-us Regards, JustAnswer Support
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Cynthia, Thank you for contacting JustAnswer. We're sorry to hear that you want to turn off your membership feature. In order to cancel your membership, you may do so by logging in to your JustAnswer account. Then, click the Edit link in the Account information panel on the left side of the page. On the Edit Your Membership page, next to Membership Status, you should see ON and OFF buttons for your membership, make sure the OFF button is selected and click Save Settings. Once you have followed the steps above, your membership will be turned off. You will continue to have the benefits of the membership until the end of the billing cycle, at which time your account with switch back to Pay-Per-Question status. If you need any help in doing this, or with any other questions about your account, please reach out to Customer Care at [email protected] or 1-800-509-5721. Regards, Adam - Customer Care Supervisor
Answer: Have an agent call me at 708-567-9010 regarding my question already asked. A few times. I need my 2023 taxes amend. The 1099T needs to be taken
Answer: My account on yahoo is registered with email address: [email protected]

