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JustAnswer, 24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-808-0645 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
The company enjoys a generally positive reputation, particularly for its responsive and knowledgeable customer service across various domains, including veterinary and technical support. Customers frequently commend the thoroughness and attentiveness of the representatives, which alleviates anxiety during urgent situations. However, there are notable concerns regarding communication, particularly with system limitations that disrupt detailed explanations. Additionally, some customers reported dissatisfaction with prolonged troubleshooting processes. Overall, while the company's commitment to customer care is evident, enhancing communication efficiency could further improve the customer experience.
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Came with no directions, I would still really like to get a hard copy mailed to me.
Carol Karkoski 57 Buckingham Road Seymour, CT. *******
I just have to find out how to close the account with Just Answer. I don't want to be billed in the future.
The motor was dying after 15 minutes of running the motor. The tech was good and knowledgeable.
Having trouble sewing with a new machine and a fabric I was unfamiliar with. Sam was very helpful and walked me through several steps that cleared my problem.
After I spoke to the Dr. I felt much better knowing that my cat was a healthy one but would also benefit by seeing a Dr.
Sarah helped answer my question and then some. Appreciate the help.
I thought i was told it would be a $5 refundable fee. I was charged $55
The information I received to restart my BEV was easy to understand and follow. Everything now works and my car works like it should. I was surprised, though, at what I was charged. I do not recall being informed at the overall cost for the information. However, it was still less than having a service company come to my home and doing what took me 15 minutes to do.
Hi,
I asked a question regarding a business contract cancellation policy. The situation was very complicated and I was not sure I could get an answer. Attorney Wendy immediately reviewed my contract and gave me a thorough analysis of my situation and advised me what to do. Her answer saved me from being ripped off by a greedy company
Although JustAnswer told me I was connected to an expert named Mitushi, I'm fairly certain that my conversation was AI generated. If so, it was quite impressive.
Very professional, knowledgeable and courteous, taking ownership of my issue.
Connected to tech expert quickly. Clear and concise questions and directions. Problem resolved. Would use again.
I just needed confirmation on what I thought was wrong. I got a call within minutes and was able to stop worrying and fix my issues.
Having a problem with my GE Combo, Was connected with an expert that clearly nows the machine and recommend toe steps to fix.
Easy contact with the expert. Advises are clear, precise and concise
I received up front respectful information regarding the situation I was facing. The chat was very helpful and talking with the lawyer alleviated my anxiety quickly. I recommend this service to anyone needing direct answers to any legal situation. Thank you to the lawyer I spoke with for his advice and empathy.
Experience was good, hopefully my account will be unlocked as I requested.
My experience with the pharmacist was very positive. My concerns were heard, as he repeated and paraphrased my questions. He was able to assess my priorities and give proper advice within the context of my situation. As a former healthcare professional, I understand the communication and amount of listening needed to give the proper suggestions, and he definitely did that. I was skeptical at first, but I will continue to use JustAnswer, and request my same pharmacist if able.
Professional and very helpful. Understood what I was trying to do and overlooked my frustration
I got all the information I need to proceed. I got the right questions to ask to get the child support correct
Answer: Hello Julie, Please reach out to us from the Help Page at: https://www.justanswer.com/help/contact-us Regards, JustAnswer Support
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Cynthia, Thank you for contacting JustAnswer. We're sorry to hear that you want to turn off your membership feature. In order to cancel your membership, you may do so by logging in to your JustAnswer account. Then, click the Edit link in the Account information panel on the left side of the page. On the Edit Your Membership page, next to Membership Status, you should see ON and OFF buttons for your membership, make sure the OFF button is selected and click Save Settings. Once you have followed the steps above, your membership will be turned off. You will continue to have the benefits of the membership until the end of the billing cycle, at which time your account with switch back to Pay-Per-Question status. If you need any help in doing this, or with any other questions about your account, please reach out to Customer Care at [email protected] or 1-800-509-5721. Regards, Adam - Customer Care Supervisor
Answer: Have an agent call me at 708-567-9010 regarding my question already asked. A few times. I need my 2023 taxes amend. The 1099T needs to be taken
Answer: My account on yahoo is registered with email address: [email protected]

