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JustAnswer, 24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-808-0645 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
The company enjoys a generally positive reputation, particularly for its responsive and knowledgeable customer service across various domains, including veterinary and technical support. Customers frequently commend the thoroughness and attentiveness of the representatives, which alleviates anxiety during urgent situations. However, there are notable concerns regarding communication, particularly with system limitations that disrupt detailed explanations. Additionally, some customers reported dissatisfaction with prolonged troubleshooting processes. Overall, while the company's commitment to customer care is evident, enhancing communication efficiency could further improve the customer experience.
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I answered a few questions from a virtual bot and then chatted with Victor who answered my question fully and quickly.
Well i'm not very much of a computer person. And calling here was very helpful very simple and quick thank you for all the help
I thought The fee was $5, then I see a charge of about $45 on my paypal account. I would like a refund. Up until that, I found Andy Tech to be very helpful, but this was a one time deal as far as I am concerned.
Perfect. Matt read my information and confirmed the problem. He left the phone for a couple of minutes and after checking came back with what was necessary for us to do.
Was easy to follow instructions to recover webmail with good customer support
I had some old Confederate money, and I was wondering what the value was. And I found out with help from them that they were reprints and sell for a lot less than I thought, but I got my answer right away.
Abe Books is frustrating to deal with. You have to choose your answers from their list of responses which didn't fit my experience. They don't answer the phone number you provided but refer you to their online chat.
Preliminary AI chat was thorough in assessing my needs. Call with an actual
Lawyer was informative and beneficial.
Doctor was excellent. Thorough but made us feel confident in handling the event. The next day we found the hook on the rug. Don't think she swallowed it after all!
I learned a lot about my car I want Willy as my preferred technician. How is he the one I can contact?
Tara was fast and very informtive. This was a simple process to get answers. I had limited information to share and Tara figure it out
Agent very well versed. Only problem I had was difficulty in understanding him. I had to have him repeat many times.
Andrew gave me several options and get get my issue resolved. Very satisfied
Started chatting and got a phone call to help resolve the problem all within an hour.
My questions were answered to my satisfaction. I feel that I plead my cause well and to the best of my abilities.
My case is rather complicated but I received full clarity and matter-of-fact answers. I am completely satisfied with the information I've received and I know how to move forward with this matter. Thank you.
It was fast and easy for what I wanted and needed! I will definitely use this service again!
Kendell Kelly, Esq addressed all of my concerns in relation to Copyright and Trademark Registration informing me that my publisher, The American Book Publishing, that their solicitation to sell me on a global Copyright/Trademark package for $999.00 US was entirely unrealistic of the true costs involved. She added that additional costs and fees (not mentioned or outlined) would inevitably follow once I bought their package. This advice confirmed my gut instinct that something shady was going on. Thank you Kendell.
Numan responded in Chat promptly and professionally. I am appreciative.
Answer: Hello Julie, Please reach out to us from the Help Page at: https://www.justanswer.com/help/contact-us Regards, JustAnswer Support
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Cynthia, Thank you for contacting JustAnswer. We're sorry to hear that you want to turn off your membership feature. In order to cancel your membership, you may do so by logging in to your JustAnswer account. Then, click the Edit link in the Account information panel on the left side of the page. On the Edit Your Membership page, next to Membership Status, you should see ON and OFF buttons for your membership, make sure the OFF button is selected and click Save Settings. Once you have followed the steps above, your membership will be turned off. You will continue to have the benefits of the membership until the end of the billing cycle, at which time your account with switch back to Pay-Per-Question status. If you need any help in doing this, or with any other questions about your account, please reach out to Customer Care at [email protected] or 1-800-509-5721. Regards, Adam - Customer Care Supervisor
Answer: Have an agent call me at 708-567-9010 regarding my question already asked. A few times. I need my 2023 taxes amend. The 1099T needs to be taken
Answer: My account on yahoo is registered with email address: [email protected]


Hello Sharon,
We understand how challenging this experience may have been and sincerely hope our team has been able to assist you. If you need further support, please feel free to reach out to ux. We’re ready to help.
Best,
Julie, JustAnswer Customer Care
[email protected] or 800-808-0645