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From the business
JustAnswer, 24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-808-0645 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
JustAnswer Reviews Summary
The company enjoys a generally positive reputation, particularly for its responsive and knowledgeable customer service across various domains, including veterinary and technical support. Customers frequently commend the thoroughness and attentiveness of the representatives, which alleviates anxiety during urgent situations. However, there are notable concerns regarding communication, particularly with system limitations that disrupt detailed explanations. Additionally, some customers reported dissatisfaction with prolonged troubleshooting processes. Overall, while the company's commitment to customer care is evident, enhancing communication efficiency could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
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It was very easy to pay the fee and receive promp, knowledge advice. Im relieved after speaking with an actual vet, and grateful that im able to do so when traveling. Thankyou!
I did not know this kind of service existed, but am SO glad that I have found it. It was so helpful to talk with an expert to get perspective on how to approach a situation in the best way possible for just a small fee. Thank you for the peace of mind, and improved perspective.
Very knowledgeable and very fast answer and very friendly staff
My questions were answered expediently and on the mark. At this time I plan to use the product.
I was happy to finally speak to a human being about my situation and to receive the assistance to get me pointed in the right direction legally.
Walked me through the problem and gave me quick answers. Got me on the right track. Didn't have complete information for them I. E model number so going to contact them back.
The doctor was very friendly, knowledgeable and reached a conclusion and treatment plan after thorough discussion.
It's hard to find a reptile vet locally, so I turned to this site for help. I appreciate the provider looking closely at my snake's situation and I felt like her advice was very helpful.
He helped me with my question and I will go to the next option thru ssa.gov
I had a quick question and received a quick reply. Thanks Richard!
Jenn Air has oven you are suppose to use a small amount of water to clean. Does not work says to use no chemicals Now I know what to use to finally get a clean oven.
My expert was knowledgeable, kind and gave me all the answers I needed. He is an asset to your team
I was able to chat with a Dr who specializes in my health condition and confirmed that my specialist and I are on the same page and moving in the right direction.
Our family dining room has serviced my family for 40 years seating up to 14 people who are now scattered away from our home town. So we are now selling our diningroom set to another family who might want the quality furniture we have just gotten a selling value for...
They where very helpful and knowledgeable to the questions that I had asked of them.
Great people and effort to fill my requests but since I was not able to send a picture. The request was difficult to fill.
Anne appraised several pieces of Roseville pottery for us. She took the time to research each piece and provided accurate information and values.
He has an answer for all my questions. Responded right away with the answers I was hoping for
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members