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JustAnswer, 24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-808-0645 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
The company enjoys a generally positive reputation, particularly for its responsive and knowledgeable customer service across various domains, including veterinary and technical support. Customers frequently commend the thoroughness and attentiveness of the representatives, which alleviates anxiety during urgent situations. However, there are notable concerns regarding communication, particularly with system limitations that disrupt detailed explanations. Additionally, some customers reported dissatisfaction with prolonged troubleshooting processes. Overall, while the company's commitment to customer care is evident, enhancing communication efficiency could further improve the customer experience.
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Richard provided quick and concise answers to my questions as I was trying to verify some information about LLC's, SCorps & Trusts.
Thanks!
First time user. Questions were answered. A very enjoyable experience. I will use again
My wife phone got a virus after using your program! It wanted her to pay for a program to fight against viruses. Was not happy about that part.
Ray was very helpful by talking with me without technical words and eliminating possible problems to make the necessary changes to have my Dodge truck running smoothly as usual.
I received a call, but was able to fix it myself. I would call again if I have a problem.
Matthew found a video and it was a piece of cake! He was very helpful.
The doctor was very thorough. I feel very relieved and got advice on how to help my dog feel better.
Sirius XM radio was not connecting to signal. Technician gave me some things to try and got it up and running in just a few minutes.
I am in a situation where a non-compete agreement may or not impede me from working in the same field. JustAnswers attorney gave me guidance and suggestions regarding my next steps. While I need to seek additional legal help, he pointed me in the right direction. Great service!
Worries about our Olive headed lory Beanz led me to this site and I'm so happy they did! Dr Adrian was incredibly friendly and helpful, he put my mind at ease.
I would like to sincerely thank the online customer service representative who assisted me with my unemployment-related issue. Their support was prompt, professional, and incredibly helpful during a stressful time. They listened patiently, provided clear guidance, and ensured my concerns were fully addressed. I truly appreciate their dedication and kindness, which made a real difference in resolving my situation. Thank you for your excellent service!
My experience was pleasant and comforting. I would recommend it to anyone with any visa concerns.
I called and gave a myriad of symptoms and at the end of it. The vet suggested we take her to the veterinarian immediately and we did so happy we did. She had a slight fever and while they couldn't find anything, they told us what to be mindful of.
I reached out to Just Answer, when I needed advice. Her answers were informative, prompt and helpful. They put me right at ease and took my worries away. She gave me resources and steps I should take. I would really recommend their staff and services.
The technician was very patient with me n I was very happy because I am 75 years old n don't understand a lot thanks a lot fothe technician.
The anonymity as mental health issues are not taken seriously. I am grateful that I could talk to a professional who treated me with respect and understanding. Help is a click away. The consultation fee is affordable.
She got right back with me, and told me I could try some things at home, thank u so much for that, because Yvette I took her to we asked if there was any home remedies we could try and she said no we would have to bring them all in I knew I could not do that so thanks a million we will very much try this thank you
I couldn't be more happy I was contacted promptly and quick and the state lawyer that connected with me was very knowledgeable very well versed with the issue that I had he explained every question thoroughly and very articulate he was very polite and patient also concerning the issue surrounding the death of my mother he was very respectful and also expressed his condolences to me I would definitely recommend this estate lawyer to other people
My Labrador Retriever swallowed a foam pack from my chicken. The doctor suggested use some hydrogen peroxide to see if he would vomit. We'll he didn't visit. But the foam packet passed through so I think he's fine now. But I'm still monitoring him.
Answer: Hello Julie, Please reach out to us from the Help Page at: https://www.justanswer.com/help/contact-us Regards, JustAnswer Support
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Cynthia, Thank you for contacting JustAnswer. We're sorry to hear that you want to turn off your membership feature. In order to cancel your membership, you may do so by logging in to your JustAnswer account. Then, click the Edit link in the Account information panel on the left side of the page. On the Edit Your Membership page, next to Membership Status, you should see ON and OFF buttons for your membership, make sure the OFF button is selected and click Save Settings. Once you have followed the steps above, your membership will be turned off. You will continue to have the benefits of the membership until the end of the billing cycle, at which time your account with switch back to Pay-Per-Question status. If you need any help in doing this, or with any other questions about your account, please reach out to Customer Care at [email protected] or 1-800-509-5721. Regards, Adam - Customer Care Supervisor
Answer: Have an agent call me at 708-567-9010 regarding my question already asked. A few times. I need my 2023 taxes amend. The 1099T needs to be taken
Answer: My account on yahoo is registered with email address: [email protected]


Hello Frederick,
We understand how frustrating this experience must have been, and we truly hope our team has been able to assist you in resolving the matter. If you haven’t yet received support, please don’t hesitate to get in touch with us—we’re here to help.
Best,
Bella, JustAnswer Customer Care
[email protected] or 800-808-0645