JustAnswerReviews 23,002

Very quick with response. Problem was resolved. If needed will use again.

I had paid for my Bitdefender services on Sep 10. Still I kept receiving notes that my subscription was going to expire in a few days. Jason asked me pertinent questions about the notices I was receiving, and finally he reassured me that my subscription was OK.

Easy access…. Professional…fast and clear information

They where able to get me to the person to give me the answer on if a company was scam. Thanks so much.

I called Spectrum for help with an issue regarding Wi-Fi and if it would be available in another room. They connected me to JUST Answer and from there I was connected to Darwish Sunji. I was very lucky to speak with him. He was patient and understanding. He made me feel like he was going to help me and resolve my issues. He did just that. His knowledge and patience with me made me feel like I could resolve all my computer issues. L

I thought I saw a $5 fee for advice…. Which surprised me. My card was hit with $55! Correct?

Andres did a great job answering my questions in a timely manner.

All of my concerns were addressed promptly. The contract I was working on needed to be sent out quickly, so I required a solution as soon as possible. The assistance I received was exactly what I needed and saved me a lot of trouble.

Answered my problem. Left me concerned about no more billing from just answer

Trevor got me information I couldn't get so I could get a hold of the company and I got things taken care of. The pkg is on its way back. Thank you!

I paid the $5 for advice, good, but must have missed the $45 monthly fee, bad.

John is a fleet mechanic and knew a lot about my truck. I asked him if a repair bill for front wheel bearings sounded about right, price and work wise. He explained everything and confirmed, yes, it was most likely a legitimate repair job and did not think it sounded unreasonable at all, price wise. Glad to have this confirmation from an expert.

I was contacted that I had won the sweepstakes for $534,219.13 and I needed to pay a transfer fee to collect the monies. They even shared the account number of the bank holding the funds. Never asked for money until I received their email saying I was to pay a transfer fee. I became suspect. My suspension was verified by Just Answer. Thank

Dan was very helpful and saved me from paying money to a Publishers Clearing House scammer. The scammer had said that the State of Oregon required a Registration & Profit Fee ($1,000.00 + $10 activation fees for two Green Dot MoneyPAK Scratch Cards) for prizes received over $100,000. My portrayed prize was supposed to be $7,500,000 plus a 2nd Bonus Prize of a 2025 Chevy Tahoe.

Technician was polite, but we kept having difficulties staying in contact on his end. The contact did nothing to fix an issue with my Eson printer. In the end I was told to contact the manufacturer service center for help.

Problem with my Samsung Washer. Technician was able to narrow down the problem enough for me to get the repair part I needed..

I was nervous to ask for such into family issue through the internet. Also weary of this being a scam. I was pleasantly surprised with the thorough advice for taking my case to court

I love that JustAnswer and its employees are available anytime of the day. JustAnswer really comes through when we need to calm our fears and anxieties like a good old friend treating us to our favorite ice cream, drink or pie.