JustAnswerReviews 22,996

I had two items that I could not find on the internet. My appraiser, MsRobin, was excellent. Quick response and provided extremely helpful information.

I asked a specific biological question and the physician answered my question fully and openly. He's been added as a "favorite"! Thank you, Dr Saleem!

Called regarding a fridge and freezer that were not operating correctly. I was advised that the compressor was the culprit and given an approximated estimate for the repairs.

Not having a working television during the height of the sports season is very annoying. In less than 20 minutes, the JustAnswer tech suggested a fix that worked, and offered advice to prevent a recurrence (a new surge protector!).

I outlined my situation thinking it may be too much for anybody. I waited and received a thorough response which addressed my issues accurately and compassionately. The expert knew exactly what I needed.

I'm going to be perfectly honest, I feel like I got screwed a little bit I know there was a $5 fee which I was willing to pay but I didn't know it was a $48 fee I didn't see that anywhere maybe I should read the fine print but let's face it nobody reads the fine print anyway yep I'm not happy I feel like you took $48 out of my pocket that you shouldn't have and for that I'm sorry I wouldn't recommend you.

Just Answer at least gave some place to start at. I had no idea on what to do. If the police want help then what do you do? So I appreciate the advice that was given to me. If I'm being investigated for something then I'm ok with that. Do the investigation but there is a big difference between investigation and harassment.

I spoke with Dr Sandra regarding a cross-country move with 2 cats. I was physically panicking thinking about how the flight would affect them, as well as the post-move elevation changes (900ft to 2700ft above sea level). She provided not only the clinical advice but also SO many additional tips/hacks that will help with the airport procedures, and settling into the new location. Had I not had this conversation, I think I would have been too nervous and paranoid to move at all.

Ms. Chen was able to provide several options to help me. She is very knowledgeable and respectful. I would highly recommend her for any tax questions.

I went on the site because it advertised quick answers with an expert. I had to speak with a chat bot that asked good questions to give context to said expert and connected me within around 15-30 min. In that time I went on google to make sure just answer wasn't a scam. I saw a few reviews from reddit and other forums from 5 years ago where most reviews were negative but I kept looking around because my issue was really personal (if I had made the right decision in trusting my veterinarian to euthanize my pet ferret) I saw more recent reviews that gave me renewed hope that the service was legitimate and in the end I received a message from the chat bot to tell me she had found an expert. The expert was kind and proffessional and answered me truthfully.

Tried to start computer first thing in morning. Keyboard not functioning properly - numbers only - no letters. Tried all keys - nothing worked and then - apparently by accident - JUST ANSWER - appeared on the screen. With a load of patience the help and guidance I received completely resolved the situation.

I was evaluating selling a home with seller financing and had questions about joining an LLC with the investor. AJ was able to go through all the details with me in-depth and advise how joining the LLC would exclude capital gains exemption from sale of a primary residence saving me 1000s in future liability. Thanks AJ and JustAnswer for being there with advice when I needed it!

I could not open Outlook after Windows 10 was changed to Windows 11. Tech called back and walked me through the process step by step. Excellent service.

Austin was helpful, patient, understanding, and very knowledgeable. He walked me through a reset of my washer. I am very grateful. I would definitely use the service again.

I needed to know if I could increase or give extra pain medication for our Bella who has osteosarcoma. She was limping and seemed to be uncomfortable. Dr. Nikko gathered all the information about Bella and her history and gave us a couple of options for her comfort last night. He also gave recommendations going forward to discuss with our regular vet to keep Bella as comfortable as possible. He said several times that he was so sorry she was going through this. I felt like he really cared!

Not knowing anything about fix anything my service advisor was so patient and explained everything with great respect for my lack of knowledge on repair. He even found an alternative replacement for me since it looks like my freezer may not be repairable due to age.

The mechanic was very helpful. He gave me a list of possible things that could cause the issue i was having with my A/C and helped walk me through trouble shooting those things to determine the cause of the problem. The part is ordered but I feel confident that we have a correct diagnosis.