Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
JustAnswer, 24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-808-0645 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
The company enjoys a generally positive reputation, particularly for its responsive and knowledgeable customer service across various domains, including veterinary and technical support. Customers frequently commend the thoroughness and attentiveness of the representatives, which alleviates anxiety during urgent situations. However, there are notable concerns regarding communication, particularly with system limitations that disrupt detailed explanations. Additionally, some customers reported dissatisfaction with prolonged troubleshooting processes. Overall, while the company's commitment to customer care is evident, enhancing communication efficiency could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Spoke to Dan. Explained my issue. He walked me thru some information and suggested I purchase a SRS compatible scanner to reset the light.
I ordered the scanner, it will come tomorrow morning and I shall attempt to reset the light.
Very professional. Very good mechanic
My dog ate a piece of a cookies and cream candy bar and I didn't want to spend money at the emergency vet if I didn't need to. My concerns were addressed perfectly.
This was a great experience. As my own doctor's office took a day to get back with me, when just answer helped me within 15 minutes, start to finish. I will definitely use as my go to when I need quick guidance.
I have a dog with a skin condition and it seemed to be getting worse, not better. I logged on at 6 o'clock in the morning and spoke with a very knowledgeable vet who gave me all the answers I needed to get my fur baby better.
I panicked at first but when I spoke to Dr. Irvana she reassured me that my main coon Zara would be ok. Thank you ever so much
After being up for a while in the middle of the night/early morning and worried about my dogs condition, I turned to chatting with an online vet before going full panic mode and calling the emergency vet. This site provided me peace of mind enough for me to not freak out, and wait to call my primary vet when they open in the morning. I am thankful I spent $5 for this service versus potentially hundreds rushing to the ER vet during peak hours.
I think our experience was better than expected, Im a pretty handy guy and got stumped on an issue with our MOtorhome, I couldnt find any You Tube videos (for once) to help me and decided to try JustAnswer. After sharing my issue and answering a few questions, i waited maybe 10 minutes before TALKING with an experienced Technician who gave me what i felt was honest answers based on his experience and good guidence for what to check out and good next steps after that.
I had a question regarding some very old backup software. The technician giuded me through some questions, and options for using the backup device, even though the original backup software is obsolete.
IThge car would not start. I removed the ignition switch and cleaned it. Then I replaced it. Then the ignition would not turn. With the the online techs help, I wiggled the wheel while turning the key and reconnected the battery and had success.
Este prima data cand apelez la cautare informatie in acest mod, acum am siguranta pe ce trebuie sa fac cu mentenanta auto pe care il detin, informatii benefice si concrete.
We had to decide whether an expensive repair on an old car was worth it. Mike asked all the right questions, gave clear answers, and looked up prices on parts and labor to make sure we knew exactly what to expect. With his help, we can make the call.
For reasons unknown the garage door became cocked and would only open 4-5 inches. The Tech described several possible reasons how this could happen and several solutions. He was careful to possible point out several safety concerns. Very helpful all and all.
I am in an emotional, difficult, complicated, financially bad situation with my employer. It has been years of toxic, irrational, discriminatory treatment. I didn't know where to start. The attorney was able to really hear what I was saying and that is an old feeling I forgot about. She helped me to separate things into smaller parts that I could organize and prioritize. I came away feeling heard and understood, with a direction and a starting point. She even was able to help me figure out what I should and should not do or have while gathering documentation. Thanks you form the bottom of my heart, its been a tough couple of years.
I was struggling with a matter related to apartment rentals and background checks. Craig worked with me and helped figure out how to proceed. That was what I needed, someone to listen to and help me sort things out.
All of my questions were answered except for one thing. The link to use to make a appointment for a meeting with the DMV did not come through with his email. All other questions and concerns were taken take of.
It was okayI it wasn't bad at all but it was okay
Deal dealing with Lexor finance and their suspected scam. The help offered my legal Eagle has been spotted on and greatly appreciated.
Dr John was very fast at addressing my concerns. He identified the issues with my Mushu right away. Explained everything in thorough detail and gave our household peace and calm with knowing what to expect and what next steps to take. I'm grateful!
My 6 month old kitten ingested some baking soda and was showing lethargy and loss of appetite. I got a really helpful answer here from an online Vet and am very grateful. Thank you.
Answer: Hello Julie, Please reach out to us from the Help Page at: https://www.justanswer.com/help/contact-us Regards, JustAnswer Support
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Cynthia, Thank you for contacting JustAnswer. We're sorry to hear that you want to turn off your membership feature. In order to cancel your membership, you may do so by logging in to your JustAnswer account. Then, click the Edit link in the Account information panel on the left side of the page. On the Edit Your Membership page, next to Membership Status, you should see ON and OFF buttons for your membership, make sure the OFF button is selected and click Save Settings. Once you have followed the steps above, your membership will be turned off. You will continue to have the benefits of the membership until the end of the billing cycle, at which time your account with switch back to Pay-Per-Question status. If you need any help in doing this, or with any other questions about your account, please reach out to Customer Care at [email protected] or 1-800-509-5721. Regards, Adam - Customer Care Supervisor
Answer: Have an agent call me at 708-567-9010 regarding my question already asked. A few times. I need my 2023 taxes amend. The 1099T needs to be taken
Answer: My account on yahoo is registered with email address: [email protected]

