JustAnswerReviews 22,895

My Maytag washing machine suddenly stopped working. I had previously washed two loads of clothes and it worked fine. I chatted with a specialist and he suggested some things to try. It started working! He gave me great tips on reasons it happened and how to get it started.

I need to change my routing number and account because my bank account was hacked.
I got to thecorrect screen but it would NOT let me change it immediately. It only allowed it to be next year!
Very disappointed. However, they said my bank could do it for me.
Bank is closed today!

Despite some issues with my phone, the tech was able to provide me with clearly written instructions on how to fix the problem

I worked with Larry Williams. He went out of his way to describe the solution and provided specific examples to validate his response. He could have provided me with the same answers with less detail but he took the time to ensure that there was a full explanation.

The lawyer that chatted with me did a great job looking into my concerns and answered my questions quickly and in great detail.

Advised me what to look for and how to handle, to include next 13 hrs of feeding and if needed when I should take my 7 yr old beagle to the vet.

My cat ate a 250 mg tablet of Ursa. I'll because it was in inside the dog food and covered with salmon oil… Turns out she's absolutely fine, just need to monitor for diarrhea and take her in if it gets bad for diarrhea, but she is OK because her senile doesn't have a high level of toxicity. Talking to the vet was a really wonderful experience and awesome and amazing. I was so glad to be able to talk to somebody.

This wonderful vet was very helpful and answered all my questions.

Had issues and needed advice on which way to turn. Exceptional knowledge and even saved me money. Had no expectation of him fixing my issue just wanted to double check my diagnosis, and advice on what my next step was.

Being hard of hearing it was a little difficult to get used to her accent but we seem to have accomplished what I wanted. I'll know when I get my next bill.

I visited Paris for a few days and I needed immidiate legal support with one issue. I was amazed how easy it was to navigate on the website and how quickly I received a responce. The communication style was very polite and clear. The only thing was that I was charged money for the service without my approval, it was withdrawn automatically somehow from my bank account, even though it was advertised as a free of charge service. So more clear communication on this would be good. Thank you for your help, JustAnswer!

I am a refrigeration technician working on my home refrigerator had no wiring schematic for fridge so I could not see how light circuit was wired and my new refrigerator light was not working also didn't know what the voltage was to new light the technician I spoke to had all the answers and he supplied me with a wiring diagram that whirlpool refuse to do

My experience was south was actually quite informative. It did help alleviate some of my concerns while others still are present, I do think that I am in a more stable point of view now than I was prior to our communication.

I was concerned this wasn't going to be the best quality care. I was worried it would be a scam. It did cost $40 which is much cheaper than going to the vet so in that regard I guess you should expect to get what you pay for. The vet assistant and the one who connects you to the vet were obviously bots, and it's totally possible the vet himself was AI or a bot also but the information I was given was very helpful. He gave me a ton of information and told me names of products I could look up but also told me those were just examples and that if I just looked on Amazon any products would work as long as they had the same active ingredients. He didn't try to push anything brand specifically, or suggest that any brand was better than any other which I liked. And he answered all of my questions and now I am able to help my boy.

The vet was great the only reason why I didn't give it five stars is because I misunderstood I thought they would be able to prescribe medications and all they do is just answer the questions so I didn't realize that other than that that was great the girl in the beginning was great

Randy was kind, patient and understanding! Exactly the answers I needed trying to understand how my RV heater worked and why it had stopped working.
However I wish Just Answer was a little more forthcoming regarding the costs and monthly membership addition. Still a positive turnout but wish I would've known more beforehand.