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JustAnswer, 24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-808-0645 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
The company enjoys a generally positive reputation, particularly for its responsive and knowledgeable customer service across various domains, including veterinary and technical support. Customers frequently commend the thoroughness and attentiveness of the representatives, which alleviates anxiety during urgent situations. However, there are notable concerns regarding communication, particularly with system limitations that disrupt detailed explanations. Additionally, some customers reported dissatisfaction with prolonged troubleshooting processes. Overall, while the company's commitment to customer care is evident, enhancing communication efficiency could further improve the customer experience.
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In-sink food waste disposal unit stuck in ON position. Jiggling stopper/switch didn't stop motor. Contacted JustAnswer. They connected me to a plumber who diagnosed proble related to stopper-on/off switch. Recommended replacing old disposal unit rather than replacing faulty switch, considering cost of new unit and age of old unit. Makes sense to me
I reached out to confirm and learn what my daughters rights are for retrieving her belongings from her mothers house where she no longer resides. My questions and concerns were answered completely and quickly giving my family and I peace of mind. Overall great experience.
I have used this service to get legal advice several times. The lawyers have been great each time. Being able to submit my questions and an expert contact me in minutes, is worth its weight in gold.
I have used this service to get legal advice several times. The lawyers have been great each time. Being able to submit my questions and an expert contact me in minutes, is worth its weight in gold.
Suite à un petit problème bancaire je n'arrivais plus à me connecter à mon compte Kobo. La lecture c'est ma drogue … maintenant je peux lire +++++Encore MERCI!
I had a question about a possible drug interaction with a newly prescribed prescription drug I'm taking and a supplement that I wish to take to help lower my glucose level because of my pre-diabetic condition. I received very, very quick service. I felt the pharmacist at the proper questions about what I took now and also gave me advice about diet, exercise and the fact that the FDA does not regulate supplements. Thank you, very much, Dr. Megan!
Called to see if Just Answer could help find where my package was. Had used them before and they helped me find out where my package was.
Called to see if Just Answer could help find where my package was. Had used them before and they helped me find out where my package was.
Matt was very patient and helpful in trying to solve a problem in correcting WORD app. He didn't give up but patiently followed through until it did work.
He was very kind and great to interact with. I highly commend how helpful my experience was.THANK YOU!
I needed to change my Frigidaire refrigerator filter & ran into an issue. I found Just Answer online. They connected me with a wonderful man who talked me through my problem & it's fixed.
My Maytag washing machine suddenly stopped working. I had previously washed two loads of clothes and it worked fine. I chatted with a specialist and he suggested some things to try. It started working! He gave me great tips on reasons it happened and how to get it started.
I need to change my routing number and account because my bank account was hacked.
I got to thecorrect screen but it would NOT let me change it immediately. It only allowed it to be next year!
Very disappointed. However, they said my bank could do it for me.
Bank is closed today!
Despite some issues with my phone, the tech was able to provide me with clearly written instructions on how to fix the problem
I worked with Larry Williams. He went out of his way to describe the solution and provided specific examples to validate his response. He could have provided me with the same answers with less detail but he took the time to ensure that there was a full explanation.
Blake gave me two options to address the dead battery and I was able to promptly and easily get my car charged back up with his detailed instructions.
ABS System dash light above 50 mph after front CV axle and Wheel hub and bearing replace.
Courtney from JustAnswer recommended I check wire harness from vehicle connecting to sensor wire harness for damage. That will be my next step.
The lawyer that chatted with me did a great job looking into my concerns and answered my questions quickly and in great detail.
Good but did not help as much as i hoped.if you could have put me in touch with a lawyer who would have taken the case it would have been much better.but thanks a lot.
Good but did not help as much as i hoped.if you could have put me in touch with a lawyer who would have taken the case it would have been much better.but thanks a lot.
Advised me what to look for and how to handle, to include next 13 hrs of feeding and if needed when I should take my 7 yr old beagle to the vet.
My cat ate a 250 mg tablet of Ursa. I'll because it was in inside the dog food and covered with salmon oil… Turns out she's absolutely fine, just need to monitor for diarrhea and take her in if it gets bad for diarrhea, but she is OK because her senile doesn't have a high level of toxicity. Talking to the vet was a really wonderful experience and awesome and amazing. I was so glad to be able to talk to somebody.
This wonderful vet was very helpful and answered all my questions.
Had issues and needed advice on which way to turn. Exceptional knowledge and even saved me money. Had no expectation of him fixing my issue just wanted to double check my diagnosis, and advice on what my next step was.
Answer: Hello Julie, Please reach out to us from the Help Page at: https://www.justanswer.com/help/contact-us Regards, JustAnswer Support
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Cynthia, Thank you for contacting JustAnswer. We're sorry to hear that you want to turn off your membership feature. In order to cancel your membership, you may do so by logging in to your JustAnswer account. Then, click the Edit link in the Account information panel on the left side of the page. On the Edit Your Membership page, next to Membership Status, you should see ON and OFF buttons for your membership, make sure the OFF button is selected and click Save Settings. Once you have followed the steps above, your membership will be turned off. You will continue to have the benefits of the membership until the end of the billing cycle, at which time your account with switch back to Pay-Per-Question status. If you need any help in doing this, or with any other questions about your account, please reach out to Customer Care at [email protected] or 1-800-509-5721. Regards, Adam - Customer Care Supervisor
Answer: Have an agent call me at 708-567-9010 regarding my question already asked. A few times. I need my 2023 taxes amend. The 1099T needs to be taken
Answer: My account on yahoo is registered with email address: [email protected]

