JustAnswerReviews 22,781

Elizabeth was not only professional, but real, empathetic, and truly went beyond what was required. I deeply appreciate advice that is not only knowledgeable but also delivered with genuine understanding of the person being advised. Her compassion and clarity made all the difference.
I sincerely hope there are more people like Elizabeth.

My experience with Just Answer was very positive in terms of the technician's, knowledge and communication skills. But I was surprised and upset that I was billed $38 after the initial five dollar charge. That is why I gave four stars instead of five.

I just needed a question answered. It turned out to be more complicated than I thought. Justin C. Esq helped me through it and showed me options. I thought all was lost for me, but no, he gave me hope.

Sean was very helpful. Never rushed. He had knowledge of what the problem was and the alternative repairs facing me.
Now we need to hear from the mechanic. And I will have the necessary facts to make a decision. Thank you Sean!

I explained the situation and was asked questions that helped paint the entire picture and then received a phone call from an experienced attorney who discussed the whole thing with me and then gave me recommendations as to how to move forward to help resolve the whole issue. Having expert and knowledgeable input was by far the greatest benefit of contacting JustAnswer and is what led me to do so and I got the information I needed to be confident.

I have over 7 years of hands-on experience in automotive maintenance and engine oil services. I have run my own car maintenance shop where I performed oil changes, engine inspections, filter replacements, and general car servicing. I am skilled in using different engine oil brands such as Liqui Moly, Amsoil, Motul, and Kixx. I always focus on quality work, customer satisfaction, and long-term performance of the vehicles.

Matthew seems very knowledgeable about my situation and told me that I need to wait 24 hours. And if after that my ice maker still isn't working... I would need to have a house call.

Too many techs tried to tell me how much it would cost to fix my washing machine, besides the cost to just come out. Carl suggested 3 simple things to try ourselves and BINGO! Problem solved in less than 5 minutes!

I have an insurance issue regarding unpaid invoices, and the attorney hit all the important next steps. We're hitting the ground running!

Just Answer…technician sent me valuable information on what I needed to know for posting my item on the web. Even did a draft of an example that would be appealing to a buyer. He was very professional and knowledgeable on what I was needing. Gave me tips of things to avoid for my safety and assurance for things to transpire smoothly.

I've been having a problem with the GE Dishwasher that was stopping in the middle of the cycle with the H2O error. I've tried all the recommendations I could find on the internet to no avail. Then I got in touch with JustAnswer, and they connected me with Austin, Home Appliance Technician, who led me to the real problem and guided me to a complete resolution. He was very thorough and knowledgeable, and overall a very nice person to deal with.

Roy had trouble isolating the exact problem but continued to research to a possible fix. After discussion, he determined that I couldn't repair it myself. Dealer level repair. Very sharp and attentive!

I explained the problem and the technician was able to diagnosed the situation quick and provide a solution. Problem was solved, very efficient.

The first expert did not help very much. The second technician seemed to have a LOT more knowledge about the issue and was able to help me very much. I appreciate the ease of using this system.

Charles asked and answered questions confirming this is beyond the scope of a DIY repair in fact probably very expensive for a professional to diagnose and fix.

Robert the RV mechanic went out of his way to guide me thru my electrical problem. I appreciate his expertise on helping solve my issue.

The expert A. J. Explained that my B premiums are deducted from my Social Security check. Since I joined Medicare first I was also paying my B premiums out of pocket which was a duplication.

The young man I was in contact with was very polite and tried his best. I'm old and don't understand technology so I need someone to show me very basic things. I feel like it's my fault my problem wasn't resolved.

Very professional and knowledgeable and willing to help with eagerness while preserving integrity and dignity. Lost all hope in the judicial system from unscrupulous professional actors yet Just Answer my helper Attorney Legal Eagle restored my trust and hope that justice is all about how you approach it and never give up in what you believe and what is right.